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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: avaster78 on March 06, 2015, 04:24:03 PM

Title: Offer pop-ups
Post by: avaster78 on March 06, 2015, 04:24:03 PM
Is it possible to disable those "update to paid version" pop-ups?
Title: Re: Offer pop-ups
Post by: f1061733@trbvm.com on March 06, 2015, 04:31:12 PM
No, you can't, and yes...they've recently cranked up the number of times they show offers...about every day or every other day for me.

Even if you buy the paid version, I'm betting they still spam you every other day about taking a survey to "help them with their mobile software".

They've really changed from back in the day when they were not intrusive...to now being quite nagging.
Title: Re: Offer pop-ups
Post by: Rednose on March 06, 2015, 04:37:43 PM
Even if you buy the paid version, I'm betting they still spam you every other day about taking a survey to "help them with their mobile software".

In the paid versions you can switch that off.

Greetz, Red.
Title: Re: Offer pop-ups
Post by: avaster78 on March 06, 2015, 05:57:32 PM
It's already popped up twice today  :-\
Title: Re: Offer pop-ups
Post by: DavidR on March 06, 2015, 06:11:31 PM
I guess I'm lucky as I can't recall any offer popups today on avast free 2015.10.2.2214.

EDIT: just got one, which took all of two seconds to close it.
Title: Re: Offer pop-ups
Post by: dprout69@outlook.com on March 06, 2015, 06:52:15 PM
They replaced the defs updated message with ads.  When you see the pop up it coincides with your definition version updating.  You want to get rid of them, pay.
Title: Re: Offer pop-ups
Post by: avaster78 on March 06, 2015, 08:06:55 PM
They replaced the defs updated message with ads.  When you see the pop up it coincides with your definition version updating.  You want to get rid of them, pay.
Will they go away in silent mode?
Title: Re: Offer pop-ups
Post by: adamthanhtran@gmail.com on March 07, 2015, 01:36:32 AM
Will they go away in silent mode?

Seems like it.  However, it also seem, like intended, to block all notifications without exception, including important ones like virus alerts, deepscan. 

The very recent program version or update removed the option to "turn off notification box after automatic updates."   Thus it seems whenever there is a definition updates you get ads, thus the multiple ads per day assuming there are multiple definition updates on any given day. 

Title: Re: Offer pop-ups
Post by: avaster78 on March 07, 2015, 09:18:56 AM
Hmm. i changed the pop-up display time to 1 second. Let see if that works.
Title: Re: Offer pop-ups
Post by: DavidR on March 07, 2015, 03:26:33 PM
Hmm. i changed the pop-up display time to 1 second. Let see if that works.

I believe it probably won't - previously when this was piggybacked to the auto update notification (which it still appears to be even though that isn't shown), it didn't comply with the update popup duration.
Title: Re: Offer pop-ups
Post by: lakrsrool on March 07, 2015, 04:22:53 PM
As a very long time (15+ year) user I have to say it's frankly bordering harassment the way Avast is now attempting to "market" their product to their own presumably "loyal" customers (that I think we can ALL be rest assured are certainly fully aware of the Avast products available to them).

For perhaps close to a decade we've had advertizing built into the program interface.  OK, so as users we can decide to add a product module if we want and I suppose it's OK to keep the users informed of deals being offered from time to time.  However that's where it should STOP!!!

But now in the past couple of years or so we get POPUPS with ads now that I think we can all agree are a function (popup) that should be considered an "ALERT" and used as such, yet it amounts to even MORE ADVERTIZING!!! ::)

And as if this was not bad enough now for VERSION 2015 we actually have a functional TAB as part of the interface that includes a SHOPPING CART!!!! .... JUST WOW!!!!

I WILL NOT go to a version that has a "shopping cart" tab (unbelievable) but instead AFTER 15+ YEARS as an Avast user, once version2014 is no longer supported (or perhaps before if the popups get any worse) I will finally find Virus protection elsewhere if this form of advertizing harassment doesn't change.

As a long-time user of well over 15 years I'm going to try and help Avast out by continuing to post my comments regarding how things have gone from bad to worse considering that we now get "advertizing" popups that cannot be disabled in the "free" version which is bad enough (and as we all know we already had advertizing windows as part of the interface), now we even have a "shopping cart" tab as part of the application interface in version 2015, REALLY, just WOW. 

If Avast doesn't wise up and realize that people do not need to be continually prompted to add module options all the time I'm thinking that Avast will lose business as I know of FREE AV programs that do just a good a job or better without all the bombardment of ads.

IDEA: What Avast ought to do if they feel a need to "advertise" their products to their users is after 10 years as an ongoing customer for example to allow these annoying adds to be "turned off" for these users, after all a user with them this long is clearly very well aware of the products available to them, RIGHT?   Or how about another IDEA: Try implementing "learning" software (code) that at some point recognizes that the user is FULLY AWARE of the products after a number of POPUPS have occurred. Let's be clear here, it's not like users aren't aware of the products available to them after all. Now that a creative idea that makes sense as opposed to ultimately lose more customers, wouldn't you think?
 

I am fully aware there will be those who say "PAY UP"!!!!  Well let's be clear here, there are those who just will not, period when there are FREE alternatives.  Perhaps these people cannot seriously afford annual cost put upon them for protection that can be acquired free elsewhere.

Here is another IDEA: Consider how much "GOOD WILL" and "POSITIVE WORD OF MOUTH" that occurs regarding those customers who cannot afford to "PAY UP" (as some on this board will characterize it) but ARE HAPPY with the free product.  POINT BEING, AVAST WOULD BE BETTER SERVED TO HAVE PEOPLE RECOMMENDING THEIR PRODUCTS ALL OVER THE WORLD even if they are FREE customers as opposed to LOSING FRUSTRATED CUSTOMERS TO THEIR COMPETITORS..... MAKE SENSE Avast?.... MAKE SENSE Avast "marketers" telling people to "pay up"?  Facts are, some cannot comfortably "pay up", (hence WILL NOT) and at the same time are fully aware of the products available and as a matter of fact WOULD provide a "positive" WORD OF MOUTH if in fact they happen to be satisfied users of Avast (which in some cases may not be the case as a result of advertising harassment that Avast apparently from their perspective concludes is cost effective)

It seems that perhaps "greed" is getting in the way and ruining a reasonably good product, now I'm finding that some modules will actually "auto renew" membership costs and it's like "pulling hens teeth" to undo the "auto renew", unbelievable!!!  Things are going from bad to worse for Avast, they'd better grow a brain as far as how their customers are treated because there ARE other good FREE AV programs available without all of this user harassment to squeeze more dollars out of users.  What's next, email campaigns to sell products? (maybe I should have not mentioned that :-X)

If Avast doesn't wise up and realize that people do not need to be continually prompted to add module options all the time I'm thinking they will lose business as I know of AV programs that do just a good a job or better without all the bombardment of ads. KEEP IN MIND AVAST, your product is ONLY AS GOOD AS HOW HAPPY AND SATISFIED YOUR USERS ARE!!!  Losing business MAKES NO SENSE, even if it only amounts to FREE users who you can be sure will pass the word along to others regarding your products and to be sure WILL bring more business as a result.

Marketing can be effective in many ways including bringing along more happy users, regardless if they "pay" or not, who pass along to others their "positive" experience as opposed to the frustrated and unhappy users who will in turn pass along their "negative" experience. Just food for thought for Avast to consider here.....

As I now recall there was a time back in the mid-90's or thereabouts (a time when Avast was pretty much unknown to many people then of which I'd say it is closer to 15+ years instead of the 15+ years I've previously posted hence changed this) where at that time I had recommended Avast to an entire computer class I was taking including the instructor who passed this on to his subsequent classes who at that time was not aware of Avast and was recommending another FREE AV program to his students. So who knows just from "word of mouth" how many adherents to Avast my comments to the class and instructor were brought about through out the ensuing years.  And of course back then during my days as a IS student I always made sure I took every opportunity to recommend an AV program (Avast) simply because I was happy with it back then and wanted others to know about it.  This is what I'm talking about as far as "word of mouth" in regards to satisfied users.  Of course way back then this was a time when Avast was very new on the scene, as contrasted to now when Avast is very well known and established and apparently as such cares very little about losing what they might consider a relatively "few" customers as a result of their more aggressive marketing tactics.  And of course up until recently I have continued to recommend Avast to all I know, both family and friends.  And again it is important to keep in mind, this is where Avast will lose customers as people become increasingly unhappy with these advertizing tactics and subsequently recommend other alternative AV programs to their respective friends and families as well.  It is through "word of mouth" that Avast is where it is today and it can be through "word of mouth" that can change that as well.

As I say each time I post: I'll put in my 2-cents every time I get a chance (since Avast doesn't seem to care or get the message) regarding the annoying popup ads considering that I'm a very very long time user that is frankly getting fed up and will eventually move on if things don't change with Avast regarding this harassment crap.

I know I'm just one user albeit a very long time user of over 15 years so my "going away" is no big deal obviously. But that said, if over time enough think as I do about this "aggressive advertising" approach now increasingly being used that is presumably considered from the perspective of Avast to be a successful tactic as a "marketing tool" could very well eventually negatively impact Avast customer retention at some point.  As such this aggressive advertizing tactic that is increasingly being used by Avast could very well end up backfiring and ultimately result in a loss of revenue over time as opposed to the anticipated gain in revenue.

Again, I'm just one customer offering my 2-cents here, but it may be something that the powers that be should start seriously considering.  I'm not a "marketing expert" so perhaps I'm wrong, but be assured time will tell who's correct.  The fact remains there are always competitors, and as such every business would be wise to keep this in mind.

WORDS TO CONSIDER: Good judgment comes from experience and a lot of that comes from bad judgment. - Will Rogers
Title: Re: Offer pop-ups
Post by: dprout69@outlook.com on March 07, 2015, 05:38:34 PM
The entire amount of time it took you to write that is probably equivalent to the entire time those pop up messages show up on your screen... if you had avast for another 20 years!!!

They pop up, they have an x on them, close them... total time on screen in a 24 hour day... under a minute (under 30 seconds if you just close them manually).

It's a free product, they have a right to advertise.  I personally cant stand them either but seriously unless they take a drastic step and do something stupider in another round of attempting to advertise then just consider this tolerable.  This is hardly aggressive.
Title: Re: Offer pop-ups
Post by: lakrsrool on March 07, 2015, 07:08:43 PM
Up front, if you aren't inclined to read that much or just don't have the time then please just read the common sense bolded part below.

The term "aggressive" is subjective, hence cannot be reasonably debated.  I would add that it's not the "time" it takes to close a popup that is what is annoying but rather the repeated barrage of advertising of which as we know we get everywhere we look.  If advertisers were reasonable then we wouldn't be needing software like Ad Block Plus (ABP) for example.  It seems in an attempt to capture more buyers we find that advertisers are continually upping the tactics to do so until at some point people become saturated and look for ways to suppress the barrage of ads.  In my case of course it will be to look for another FREE AV program of which I'm fully aware there are some out there that are very good.

That all said, let's consider methods and the ultimate goal of advertising.

First of all, can we all agree that advertising is the most effective when it is something that is to a large extent relatively "new" to the buyer hence generally relatively "unknown" and is of course something that would interest the consumer.

Second of all, when advertising reaches a point of saturation in which it is something most if not all are fully aware of then the cost as far as a risk of annoyance increases exponentially as opposed to the effectiveness of providing the advertisement in the first place.  I wonder how many times will people finally reach a point when ads become so obtrusive as a result of consumer saturation the consumer then says to themselves, I'm certainly NOT going to buy that product darn it!!!  RIGHT, anyone else feel that way at times?

My point is that one must consider how aware potential customers are of a product and to what extent badgering a potential consumer with what becomes excessive ads really ends up helping.  I'm pretty certain that consumers simply do not succumb to advertisement saturation but rather most likely tend to "rebel" instead.  Anyone disagree?

In the case of Avast, I think we can agree that a large proportion (perhaps 90%+) are provided enough awareness of the products Avast offers via the "ad page" that is always made available to user within the application at or near the bottom of the application interface as we all know.  Or alternatively, if it's concluded POPUPS are the way to go then how about a "cleaner" interface without the static ad always embedded in the interface, point being do we REALLY need BOTH?

So then the question remains how much additional awareness is achieved via repeated popups versus on the other hand the growing aggravation that the popups tend to create for the user.

My premise is that a "smart plan" that would help avoid customer attrition as a result of irritating the current customer base with far too much unnecessary advertising is a wise approach.

What would that approach be? Exactly what I've suggested assuming that marketing models results suggest that popups are helpful.  I think it is reasonable to conclude that assuming marketing models do in fact show popups to be helpful and presumably provide increased consumer interest, common sense would suggest that there is a saturation point at which time this marketing model would start to fail as the number of popups reach a point of irritation to the consumer.  Make sense? As I suggested before, I frankly doubt very much that studies will conclude that "badgering" a consumer with excessive ads will result in the aggravated consumer "giving up" so to speak by buying the product (to stop the ads) but rather more likely the consumer will actually just disappear as a viable consumer altogether.

So with this in mind, we can all agree that at some point every user will become well aware of the products available once informed.  And beyond growing the customer base with "new" customers, I think we can also all agree, to some extent "customer retention" does in fact remain a critical factor in the success of any business.

What I have already proposed.....

I have suggested TWO alternatives to practices currently in place by Avast (I'm sure there are many other as well that people can conjure up):

1.) After a period of years (say 5, 10 for example) the POPUPS will for the most part stop or at the very least occur at a bare minimum.

2.) After a period of time the software "learns" a users predilection toward adding paid modules and in so "learning" the propensity of a specific user the frequency of popups that occur would lower in number which I would add would be similar in nature as to how SPAM is dealt with in email programs of which as we all know software learns what is desired as well as what is not desired by the user.

This in turn would act to REWARD THE LONG TIME USER and would provide the opportunity for a much larger user base that would in turn provide a pathway to a far greater number of people recommending the product to others and in my view result in growing the user base to a far greater extent in the long run.  To be sure, from a novice in regards to marketing it would seem to me that THIS IS A CRITICAL POINT to consider as far as growing any business.

These are in my view clearly COMMON SENSE measures that would go a long way to prevent user attrition due to "irritants" caused by excessive and to be sure "superfluous advertising" of already well known products once the user has been made readily aware of what is available to them and at the same time would provide the "newer" user the necessary information to make a decision on whether to acquire additional paid products that remain available. 

The premise here is that at some stage a user has ultimately been made enough aware of all the possible alternatives available to them so that at that point any consequences from any further advertising techniques can only serve to do no more than produce an irritate that can only lead to the one possible outcome of which would be the eventual loss of the customer.


If I'm wrong anywhere here, I more than welcome alternative views.
Title: Re: Offer pop-ups
Post by: -midnight on March 07, 2015, 08:39:01 PM
If you don't like the ads pop-ups..........buy the paid version.
Title: Re: Offer pop-ups
Post by: avaster78 on March 07, 2015, 09:23:02 PM
If you don't like the ads pop-ups..........buy the paid version.
That's not (or shouldn't be) the reason upgrade to the paid version. You upgrade, if you want/need all those extra features paid versions offers.
Title: Re: Offer pop-ups
Post by: lakrsrool on March 07, 2015, 09:33:35 PM
If you don't like the ads pop-ups..........buy the paid version.

For those of who are the "pay up" people of which I referred to in both of my previous posts, I have a sincere question.

First I'm assuming that you like Avast as I have for all these years (obviously this would be true for anyone that has been a customer for over 20 years like myself, wouldn't you agree?) and as a person who likes Avast very much as others do who are perhaps long-time Avast users as well who contribute to this board and who as Avast supporters would clearly want Avast to thrive as an entity hence would want what is best for the success of Avast, RIGHT?

So assuming the above to be true, my question is: Wouldn't it make sense for you and others that hold this same opinion as you have expressed be interested in what is best for Avast to potentially retain the largest customer base possible ?  (since as you know this is the ultimate goal of any business concern just as it is with Avast)

.... and the reason I ask this question is because to a large extent this is exactly what I feel I'm addressing in my posts, that is the very best way for Avast to maintain the largest customer base possible.....

So with this in mind, rather than contributing a banal cliche as you have to "pay up", how about alternatively offering a level of constructive input?

All you have contributed is to suggest I "pay up" which is an answer I think you and everyone else already know is an alternative anyone has to address the aggravation of too many ads popping up on a daily basis.

But it does absolutely NOTHING as far as solving the problem for those for whatever reason (either they do not have the funds or are not interested in what is provided in the paid versions) that are simply not interested in what is provided to them in the paid versions or modules of Avast.

Did you consider the fact that some people may not be interested in say the "Grime Fighter" or perhaps are not interested in the "Internet Security" option or any of the other modules or additions available?

So if these people are not interested then why should they be subject to POPUPS all the time in this case for an advertised FREE AV program.

I've already had over 5 POPUPS today proposing offers from the "Grime Fighter" to "Current Sales" being offered.

I don't know about you but I think I as well as other users are very well informed about what our options are and frankly do not need 5+ POPUPS as I've gotten so far today to remind us of what we already know.

But then if you like the idea of subjecting users to POPUPS to this extent in an attempt to apparently convince users to pay for options they would have already implemented if they were interested in them in the first place then be my quest.  I frankly do not think it is very user friendly and to be perfectly honest in my view is not likely to contribute very well to a sustained user base if and when users and potential future users continue to pass the word around how annoying Avast is becoming.

I can tell you as a 20+ user I DO see these types of grumblings in discussion groups all over the web going on regarding AV comparisons and the fact is Avast is fast creating a name for itself of late as an AV application that is in this respect fast becoming a significant annoyance type of application to its users.  You'll see this covered in many AV comparisons done more and more and I can tell you the direction Avast is going will not help the bottom-line in my view and in so doing will only harm the overall effectiveness of the AV application going forward if there is continued attrition of the user base as a result of this activity.

But that's OK, you just keep offering your jejune comments that people just need to "pay up", that will really help.
Title: Re: Offer pop-ups
Post by: lakrsrool on March 07, 2015, 09:53:20 PM
If you don't like the ads pop-ups..........buy the paid version.
That's not (or shouldn't be) the reason upgrade to the paid version. You upgrade, if you want/need all those extra features paid versions offers.

BINGO!!!

Why would a person want to pay for something they either cannot afford or do not want or simply do not need just to avoid POPUPS!!??!!

As a user going back 15+ years I can remember a time when the impression was that the primary objective of Avast was to provide computer users reliable protection using local files as well as when surfing the web for those who needed the protection but could not afford it.  (well of course actually way back in those early years Avast was a purely FREE AV application, nothing of any kind to purchase at all. And I understand that when a business grows where they might reach a stage when more complicated options can be provided to the user and at some point will need to survive on more than just "donations" but in my view this does not mean that a "balance" cannot be sustained as far as providing users with a less aggressive and more friendly way to promote their paid versions either.)

What I am proposing for Avast is to try and improve on what they are doing, but others just want to provide trite cliche's like this to "pay" for something they are not interested in to avoid an annoyance.

I don't see how that kind of answer helps at all.

Personally I do care about Avast as a 15+ year user and not only have been recommending Avast in the past to everyone I know through the years but would also like to continue to use it myself going forward.  I would add that I have most likely brought literally hundreds of users to Avast especially in the very early years when Avast was first starting out and not well known, and have continued to do so up until recently. But in all honesty, I cannot continue to recommend Avast as I have in the past or at least I will give people a "heads up" as to the current advertising practices.  And I can tell you this DOES make a difference in peoples minds on what to choose for their AV program!!!

So as far as the future is for me using Avast, to be honest, if I'm going to be getting 5+ POPUPS a day with these annoying ads that I'm already aware of long ago and as I've said before if I have to actually observe a "STORE" TAB with a "shopping cart" icon displayed once I would have to upgrade above version 2014, well that's really over-the-top and I have to say far beyond what I've experienced before using Avast or what I'm aware is available currently as an alternative to Avast hence I'll be looking elsewhere at some point myself,  that is of course if Avast continues on this aggressive marketing path to bring in revenue at the cost of their current users.

Bottom line: If Avast has absolutely no interest in retaining as many current users as possible (and I would add more users in the future if the prospective users learn this type of practice has stopped) then that's the choice of Avast.

I have just been offering up alternatives that I feel will in the long-term benefit the success of Avast.  The powers that be may disagree and perhaps I'm wrong, but I can say one thing for sure.  People I talk to that have been considering Avast but are not yet convinced to switch will and have discussed these very annoying recent practices of Avast and it has very much negatively impacted their decisions to go in the direction of Avast as far as a choice for an AV program.  That in all honesty has been my experience, whether others in this forum or Avast personnel chooses to believe it or not.

Fact is, I would be interested to know how many people are actually abandoning Avast because of these annoying advertising tactics that are being used recently.  I know there are a number of people who have elected to use another AV program and I wouldn't at all be surprised if the advertising tactics used recently are the major reason.  I would add for all those users who dismiss the idea, keep in mind the efficacy of Avast as a successful AV application is dependent upon the size of its user base and if this suffers then so does the efficacy of Avast so you who dismiss this topic as not relevant or relatively unimportant could very well ultimately be impacted yourselves in time.  Those in charge of Avast may very well be so ill-advised regarding their marketing approaches as to bring about at some level if not the demise of Avast but can clearly do irreparable damage as a result of drawing faulty conclusions on how to market their product. 

Again as I've said before, I've been offering "fair minded" concrete and well intended alternatives that I personally feel could very well benefit Avast in the long-term which should be what WE ALL WANT, RIGHT?  I think it behooves each of us as "loyal" customers of Avast to offer up our best ideas on the topic so that Avast can continue to grow and be as successful as possible going forward.  Can we agree on that at least?
Title: Re: Offer pop-ups
Post by: dprout69@outlook.com on March 08, 2015, 03:19:52 AM
dude seriously.... do you realize you have spent more time writing your responses right now then would ever be consumed by the current avast ads in multiple lifetimes?  Get over it and move on.
Title: Re: Offer pop-ups
Post by: -midnight on March 08, 2015, 03:39:24 AM
If you don't like the ads pop-ups..........buy the paid version.
That's not (or shouldn't be) the reason upgrade to the paid version. You upgrade, if you want/need all those extra features paid versions offers.

BINGO!!!

Why would a person want to pay for something they either cannot afford or do not want or simply do not need just to avoid POPUPS!!??!!

As a user going back 20+ years I can remember a time when the impression was that the primary objective of Avast was to provide computer users reliable protection using local files as well as when surfing the web for those who needed the protection but could not afford it.  (well of course actually way back in those early years Avast was a purely FREE AV application, nothing of any kind to purchase at all. And I understand that when a business grows where they might reach a stage when more complicated options can be provided to the user and at some point will need to survive on more than just "donations" but in my view this does not mean that a "balance" cannot be sustained as far as providing users with a less aggressive and more friendly way to promote their paid versions either.)

What I am proposing for Avast is to try and improve on what they are doing, but others just want to provide trite cliche's like this to "pay" for something they are not interested in to avoid an annoyance.

I don't see how that kind of answer helps at all.

Personally I do care about Avast as a 20+ year user and not only have been recommending Avast in the past to everyone I know through the years but would also like to continue to use it myself going forward.  I would add that I have most likely brought literally hundreds of users to Avast especially in the very early years when Avast was first starting out and not well known, and have continued to do so up until recently. But in all honesty, I cannot continue to recommend Avast as I have in the past or at least I will give people a "heads up" as to the current advertising practices.  And I can tell you this DOES make a difference in peoples minds on what to choose for their AV program!!!

So as far as the future is for me using Avast, to be honest, if I'm going to be getting 5+ POPUPS a day with these annoying ads that I'm already aware of long ago and as I've said before if I have to actually observe a "STORE" TAB with a "shopping cart" icon displayed once I would have to upgrade above version 2014, well that's really over-the-top and I have to say far beyond what I've experienced before using Avast or what I'm aware is available currently as an alternative to Avast hence I'll be looking elsewhere at some point myself,  that is of course if Avast continues on this aggressive marketing path to bring in revenue at the cost of their current users.

Bottom line: If Avast has absolutely no interest in retaining as many current users as possible (and I would add more users in the future if the prospective users learn this type of practice has stopped) then that's the choice of Avast.

I have just been offering up alternatives that I feel will in the long-term benefit the success of Avast.  The powers that be may disagree and perhaps I'm wrong, but I can say one thing for sure.  People I talk to that have been considering Avast but are not yet convinced to switch will and have discussed these very annoying recent practices of Avast and it has very much negatively impacted their decisions to go in the direction of Avast as far as a choice for an AV program.  That in all honesty has been my experience, whether others in this forum or Avast personnel chooses to believe it or not.

Fact is, I would be interested to know how many people are actually abandoning Avast because of these annoying advertising tactics that are being used recently.  I know there are a number of people who have elected to use another AV program and I wouldn't at all be surprised if the advertising tactics used recently are the major reason.  I would add for all those users who dismiss the idea, keep in mind the efficacy of Avast as a successful AV application is dependent upon the size of its user base and if this suffers then so does the efficacy of Avast so you who dismiss this topic as not relevant or relatively unimportant could very well ultimately be impacted yourselves in time.  Those in charge of Avast may very well be so ill-advised regarding their marketing approaches as to bring about at some level if not the demise of Avast but can clearly do irreparable damage as a result of drawing faulty conclusions on how to market their product. 

Again as I've said before, I've been offering "fair minded" concrete and well intended alternatives that I personally feel could very well benefit Avast in the long-term which should be what WE ALL WANT, RIGHT?  I think it behooves each of us as "loyal" customers of Avast to offer up our best ideas on the topic so that Avast can continue to grow and be as successful as possible going forward.  Can we agree on that at least?

I use the free version and the ad pop-ups don,t bother me.
Title: Re: Offer pop-ups
Post by: lakrsrool on March 08, 2015, 03:44:08 AM

I use the free version and the ad pop-ups don,t bother me.

I'm happy for you.  ;D

So the question at hand here is whether or not you believe that this aggressive way of marketing their products will in fact benefit them or potentially hurt the bottom line?

Of course if most feel like you the answer is of course NO PROBLEM!!!  8)
Title: Re: Offer pop-ups
Post by: lakrsrool on March 08, 2015, 03:52:57 AM
dude seriously.... do you realize you have spent more time writing your responses right now then would ever be consumed by the current avast ads in multiple lifetimes?  Get over it and move on.

It doesn't take me that long, and I have plenty of time.  Thanks for your concern however.  ;)

So I'm going to have to assume that you apparently have no interest on whether or not a marketing approach like this is beneficial or not in regards to "user retention".  OK, might as well just roll with it  8) and zip up  :-X is apparently your motto, GOT IT!!!  :D

In my case as a 20+ YEAR Avast user, I frankly DO CARE whether this marketing approach is beneficial or not.  One would think a supporter of Avast such as yourself would as well. Oh well....  ::)

ADDENDUM: Btw, I've replied to your  [BUG] 10.2.2214 - Scan GUI Stuck (https://forum.avast.com/index.php?topic=167552.0) thread

Oh and let me add one more thing and that is that your actually still missing the point regarding this topic.  Clearly, "time" is not the issue here at all, it's the "annoyance" factor that is at issue here and I  would add that it's a question whether or not this approach is a "smart move" by Avast in regards to "user retention", but then I thought I've already made that abundantly clear.  (but that's OK, I'm always happy to clarify).
Title: Re: Offer pop-ups
Post by: dprout69@outlook.com on March 08, 2015, 05:40:13 AM
To be honest, I see more of an annoyance with cluttering up a forum with nonsense that no one is reading... no one (including me).  People come here to seek help with problems.  If you feel responding with posts that take you 15 minutes to create is worth the "less than a minute" of annoyance and hostile, violent aggression that avast is thrusting upon you then knock yourself out, however, at the end of the day... you wont win... avast will advertise and there is nothing you can do about it... so your effort is pointless.  Good luck though  :)
Title: Re: Offer pop-ups
Post by: bob3160 on March 08, 2015, 04:27:05 PM
@lakrsrool
As a long time user, I'm curious what version of avast! you used 20 years ago? What OS was it installed on ???
Thanks. :)
Title: Re: Offer pop-ups
Post by: lakrsrool on March 08, 2015, 05:49:13 PM
@lakrsrool
As a long time user, I'm curious what version of avast! you used 20 years ago? What OS was it installed on ???
Thanks. :)

To be honest, I can't recall exactly when it was but I'm pretty certain it has been at least 15 years ago of which I had originally posted but then I started thinking it was perhaps even closer to 20 years ago or more and changed my posts to reflect that.

I wouldn't be able to recall the version of Avast, but it was sometime between around 1994-1997 if I recall correctly when I switched from Norton to Avast (had previously used McAffee prior to Norton.  The OS was WIN95, two or three years before I switched to WIN98.

The desktop I was using then had a hard drive failure long ago (still lasted over 12 years for me) so a lot of that data is lost and I've been through two desktops since that time so I would not be able to tell you the version of Avast at that time.  I tried booting up my old Compaq Presario that I had migrated what I could off of the broken drive off of the PC Clone desktop I was using when I first used Avast back then but was unable to find any information on what your asking.  I'm not certain but I think I recall something about the product being under the name of Alwil or something like that back then.

Sorry I can't be of more help.

Bottom line: I would say it's been 15 years and likely a few more, point being I've been a very long time supporter of Avast.  Whether  it be 15 or 20 years this has nothing to do with the message I'm trying to get across to Avast if you think about it.

With that in mind, I'm figuring your going to defend the current marketing practices on the basis Avast has the right to do so and argue as well what can I expect from a FREE application.

I'm not debating whether Avast has the right, of course they do.  And I recognize that I can't expect that much for a FREE application.  This is why I've suggested alternatives like allowing long time users (10-15 years) have an option to disable ads or alternatively to use "learning" code that reduces the number of POPUP ads.  I personally think this would go a longer way toward "customer retention".  Your free to disagree of course.

As I've said before, through the years I've continually recommended Avast to all my friends and extended family.  Because of this I frankly am getting tired of apologizing for Avast when my friends and/or family are starting to complain more and more about the ads.  You see many of my friends and family don't really like the approach Avast is using any more than I do.  I will say if I didn't have to answer to all the people through the years that I've recommended Avast to then maybe it wouldn't bother me that much.  But as I've pointed out (or perhaps I didn't), whenever I was taking computer classes I would inform instructors and classmates at the time about Avast because I was so pleased with Avast and the fact was at that time instructors and students in computer science were just not aware of Avast back then since it was so new on the scene.  So I've been loyal to Avast for a long time (I'm inclined to believe you might question that so I'm including this information for you now) and I can refer you to a very large number of people who use Avast now because I had referred them to Avast and of course these people passed along the same "word of mouth" as well.

My concern now is that I have seen AV comparison on the web in recent years and it is pointed out in regards to Avast recent advertising methods and I assure you this is used AGAINST Avast.  So for those people who do not want to see POPUPS every day advertising upgrades or add-ons all the time will simply go with another AV application.  This is why I personally question this advertising tactic and have suggested alternatives.

My approach would provide advertising for "newer" users for many years potentially yet at the same time REWARD the longer term users hence in my book my approach is CLEARLY A WIN / WIN SITUATION as opposed to the approach used now.

Again, I'm sure you will probably disagree and that's fine.  We all have our own opinions.

In my opinion my approach is better for Avast and let it be clear that as a long time user I most certainly do want Avast to continue to grow as a company as I'm sure you do for nothing more than this would mean Avast is succeeding and serves us loyal users well.

I'm certainly NOT trying to undermined or sabotage Avast (which I'm thinking is possibly something that has crossed you mind, you see I'm a psychologist hence can get a feel where people might be coming from).   I'm with you and as Avast supporters perhaps you might want to offer reasons why I am wrong in my opinion.  As I've said I welcome alternative ideas.  Rather than trying to defend Avast by undermining what I have posted, I welcome any ideas you have that might be a better approach than suggestions I've made.  Or perhaps your opinion is that Avast is doing exactly what it should and that users need to be reminded on virtually a daily basis sometimes several times a day of the alternatives they have to add paid services to what they already have of which they most certainly are already aware after just a few days of ads provided to them.

So with that in mind you tell me where I am wrong when I posted the following (again I welcome your opinion as long as the objective is not personal):

Quote from: lakrsrool
I have suggested TWO alternatives to practices currently in place by Avast (I'm sure there are many other as well that people can conjure up):

1.) After a period of years (say 5, 10 for example) the POPUPS will for the most part stop or at the very least occur at a bare minimum.

2.) After a period of time the software "learns" a users predilection toward adding paid modules and in so "learning" the propensity of a specific user the frequency of popups that occur would lower in number which I would add would be similar in nature as to how SPAM is dealt with in email programs of which as we all know software learns what is desired as well as what is not desired by the user.

This in turn would act to REWARD THE LONG TIME USER and would provide the opportunity for a much larger user base that would in turn provide a pathway to a far greater number of people recommending the product to others and in my view result in growing the user base to a far greater extent in the long run.  To be sure, from a novice in regards to marketing it would seem to me that THIS IS A CRITICAL POINT to consider as far as growing any business.

These are in my view clearly COMMON SENSE measures that would go a long way to prevent user attrition due to "irritants" caused by excessive and to be sure "superfluous advertising" of already well known products once the user has been made readily aware of what is available to them and at the same time would provide the "newer" user the necessary information to make a decision on whether to acquire additional paid products that remain available.

The premise here is that at some stage a user has ultimately been made enough aware of all the possible alternatives available to them so that at that point any consequences from any further advertising techniques can only serve to do no more than produce an irritate that can only lead to the one possible outcome of which would be the eventual loss of the customer.

Title: Re: Offer pop-ups
Post by: bob3160 on March 08, 2015, 06:03:29 PM
Too much to read  ;)
"The premise here is that at some stage a user has ultimately been made enough aware of all the possible alternatives available to them so that at that point any consequences from any further advertising techniques can only serve to do no more than produce an irritate that can only lead to the one possible outcome of which would be the eventual loss of the customer."
Since avast is not a 501c3 Corp. Its primary responsibility to it's investors is to earn revenue.
You may not like the ads so simply ignore them, that's what I do. I use Avast because to me it offers excellent protection
and options. As long as that doesn't change, the rest, at this point, is still easily overlooked.
Title: Re: Offer pop-ups
Post by: schmidthouse on March 08, 2015, 06:16:17 PM
Agreed Bob
"Since avast is not a 501c3 Corp. Its primary responsibility to it's investors is to earn revenue"

That's the reality!
When the advertising/ popups Whatever cost the company revenue, rather then earn revenue, their marketing strategy will change.
Most all users of the Free version have no problem with advertising as the "growing numbers" of users have proven.
Title: Re: Offer pop-ups
Post by: myexcessivelylongemailaddress@gmail.com on March 08, 2015, 09:39:15 PM
I'll throw in my 2 cents.

I used to recommend Avast to everyone (and that's a lot of people).  Over the years, I have probably recommended it to thousands of businesses and individuals.

I started getting quite a few complaints regarding the intrusive marketing.

Because of the complaints regarding popups, I no longer recommend it to anyone.  I recommend a competing product that does include intrusive marketing (which I won't mention here, because this is not the place).

I use Avast myself, because I think the product is good, but because of the popups, I may be switching to a competitor.

The popups aren't a total deal-breaker for me, but there are many free alternatives out there, and Avast's detection rates have been slipping, and their false-positives have been increasing.  Plus, the amount of bloat in Avast has increased dramatically.

I'm guessing on my next computer, I will not be installing Avast, but I hope they eliminate all intrusive marketing, remove all bloat, improve detection rates, and reduce false-positive rates.  If they accomplish all those things, I will continue to be a customer and will start recommending Avast to everyone again.
Title: Re: Offer pop-ups
Post by: bob3160 on March 08, 2015, 10:25:49 PM
I'll throw in my 2 cents.

I used to recommend Avast to everyone (and that's a lot of people).  Over the years, I have probably recommended it to thousands of businesses and individuals.

I started getting quite a few complaints regarding the intrusive marketing.

Because of the complaints regarding popups, I no longer recommend it to anyone.  I recommend a competing product that does include intrusive marketing (which I won't mention here, because this is not the place).

I use Avast myself, because I think the product is good, but because of the popups, I may be switching to a competitor.

The popups aren't a total deal-breaker for me, but there are many free alternatives out there, and Avast's detection rates have been slipping, and their false-positives have been increasing.  Plus, the amount of bloat in Avast has increased dramatically.

I'm guessing on my next computer, I will not be installing Avast, but I hope they eliminate all intrusive marketing, remove all bloat, improve detection rates, and reduce false-positive rates.  If they accomplish all those things, I will continue to be a customer and will start recommending Avast to everyone again.
Would you also like them to send you some money for having the privilege of having you as a customer ???
Title: Re: Offer pop-ups
Post by: -midnight on March 08, 2015, 10:56:26 PM
Would you also like them to send you some money for having the privilege of having you as a customer ???

 ;D lol
Title: Re: Offer pop-ups
Post by: lakrsrool on March 09, 2015, 01:46:59 AM
Too much to read  ;)
"The premise here is that at some stage a user has ultimately been made enough aware of all the possible alternatives available to them so that at that point any consequences from any further advertising techniques can only serve to do no more than produce an irritate that can only lead to the one possible outcome of which would be the eventual loss of the customer."
Since avast is not a 501c3 Corp. Its primary responsibility to it's investors is to earn revenue.
You may not like the ads so simply ignore them, that's what I do. I use Avast because to me it offers excellent protection
and options. As long as that doesn't change, the rest, at this point, is still easily overlooked.

Your summation of my premise is close enough, thank you for posting this quoted overview of my premise so succinctly.

I think we can reasonably agree that at some point even the most uninformed users will be fully aware of what their alternatives might be in regards to paid options available to them.  So we should be able to then agree that any further reminders do very little if anything toward convincing these users to pursue alternative options thus at the point their exists not further opportunity to provide additional meaningful information about any alternative options that are available to them in the way of ads.  As of that point the upside for these users in regards to procuring paid customers is virtually non-existent and the only result remaining is that it could be a potential irritant to those who's proclivities are inimical to ads in the first place.

So now the question is whether my premise is accurate?

I'm assuming that at some level we can all agree that the premise is accurate to some degree and as to what extent it is accurate is not nearly as critical as the fact that no matter what business model is used it remains true that there is virtually no advantage for any company losing even just one customer.  And if an approach can be established that generates as much revenue as possible and at the same time maintains customer retention at an optimum level as well regardless of current revenue flow then this approach would surely be the best to take.

Can we all agree on that?

If we can all agree on the above premise then the question remains, why lose those customers based on an ill-conceived marketing approach?  Keeping in mind those customers will still supply a potential revenue stream through "word of mouth" because of the fact they are content customer regardless of whether they produce a direct revenue stream.  I would add that these customers may very be more inclined to acquire a paid version of Avast at which time the reasons they did not before no longer exist.  For example, perhaps at a later time they are better able to afford to pay, or perhaps they purchase a more expensive computer or perhaps they have more vital records all of which they may as a result be more inclined to purchase paid options at that time.

So what Avast loses by discounting those who leave because of the "ad irritant factor" not only the advantage of positive "word of mouth" but at some point a direct revenue generator if and when they may at some point be more inclined to buy.  All of these factor represent the potential for "future growth" that is discarded by not taking the approach I've outlined as an alternative to the direction Avast is currently on now.

What I suggest would not only provide potential revenue from the "newer" customers by if need be keeping the method of advertising as it current stands now and at the same time REWARD the longer-term users who for whatever reason as of that time have clearly elected to stay with the FREE version for the time being.  Hence you have the same potential revenue stream for "newer" users and at the same time retain the older users and along with the retain their potential revenue stream at some point in the future as opposed to losing them altogether to a competitor.  Why discard a larger number of users providing the advantages of "word of mouth" as a result of a larger number of satisfied customers regardless whether revenue is currently generated from this group.

WHAT I'M PROPOSING IS A WIN / WIN SITUATION as opposed to a part win and part lose situation.

The fact is what I am offering DOES HAVE TO DO WITH THE GENERATION OF REVENUE that you suggest is the primary goal of a business concern including of course Avast.

So in conclusion to my message to Avast: What I've purposed as previously posted should be something that every user would be able to reasonably support not only because this path produces an optimum number of satisfied users but it also intuitively produces an inherent optimum revenue stream as well as a result of the very nature of this alternative plan.

Again a WIN / WIN SITUATION!!!!

One other point as to your comment regarding your point that the "primary responsibility to it's investors is to earn revenue".  Yes this would be unconditionally true for a publicly traded company.  But the fact is Avast is NOT a publicly traded company so it is actually the prerogative of the private owner(s) as to the degree of revenue stream that is produces in contrast to whatever other factors the private ownership might consider important as well.  That said, if your referring to private investors then you do have a valid point to some extent i.e. Summit Partners for example.  So to the extent that private investors have a say in the companies guidelines used to run the business you are correct, but that is a much more restrained and limited influence than would be the case with publicly held shares of a company as you probably know. So the fact that the company is still not publicly traded and thus remains in private hands there is as I've pointed out a much greater self-prescribed lead-way as far as the manner in which the company is run in regards to a concern involving profit margins and revenue stream.  So your premise for Avast is not entirely accurate in that the private ownership could very well place a degree of value to whatever extent they are inclined to do so on aspects of what the company provides the public in services beyond that of purely just taking into account revenue stream.  I would suggest to you that this has to some extent been the case with Avast going back in time as far as focusing possibly more on "services rendered" as contrasted to the bottom line on a financial sheet but has admittedly morphed into having much more focus on the profit margins and revenue stream in recent years and I would suggest for reasons I'll touch on later of which may be of interest to some.  And again management goals are much more so the prerogative of a privately owned company so there's no inherent problem with whatever approach a privately held company elects to take from the business end so to what extent we as customers want to consider what is important may or may not happen to contrast to that of what the goals might be of a privately held company, point being the privately help companies goals can vary to a much larger degree than a publicly owned company and in that sense agreement is much more possible with the possible range of goals that customers might tend to have.  All that said, it is my understanding and interesting to note that Avast had actually considered going public at some point in the past. That is on December 20, 2011 Avast Software filed for an IPO of the company with the SEC for an initial offering of $200 million in common shares. This was later revised to a much more specific IPO offer of the company at some point in early 2012 (perhaps January) to be listed on the NASDAQ exchange under the symbol AVST.US (if I recall correctly) with a then agreed upon initial share price established at between $9.00 and $11.00 offering 9,000,000 initially with the intention of generating an offer amount of $113,850,000.00 and there was to be 84,600,000 share outstanding with a lockup period of 180 days.  But as it turned out Avast ultimately withdrew the IPO offer as of 7/25/2012 thus abandoning their plans to go public for whatever reason.  I'm not privy to the reasons these plans were abandoned but the fact that going public did not come to fruition leaves us with a privately held company that has total prerogative to the methods used to run the company either in financial terms or any other terms for that matter. (for the sake of full disclosure I can provide resources for most of what I've posted here, however some of this is solely from memory and may not be able to be reproduced by me, nevertheless probably can be by others with similar knowledge).  I bring this up to provide a backdrop as to why I feel Avast is going in the direction it currently is, point being I feel Avast in the past had placed more importance in providing unfettered protection to users regardless of the ability to produce revenue as opposed to the position the company holds today.  It all comes down to where priorities are placed and I feel that an ultimate goal for this company is to eventually go public hence the focus has been growing more pronounced in the area of revenue generation.  Of course as I've said repeatedly my opinion disagrees with the method used to produce the current desired goals but that as already been covered ad nauseum so I won't go there again as anyone reading my posts know where I stand on this specific topic.  All of this is simply to explain why I feel Avast is adopting the current approach the company has been taking in recent years.  In my view a lot of this new business approach has to do with the CEO of the Avast Software Company in the name of Mr. Vincent Steckler who has been at the helm of Avast Software B.V since 2009.  It is my personal opinion that Vincent Steckler still continues to have an overriding desire to definitely go public with the company at some point and because of this we have the increasingly much greater focus on the profit/loss and revenue stream aspects of the company as contrasted to years prior to when he took over as CEO of the current Avast Software company.  It is also totally public record that ten years before Vincent Steckler became the CEO of Avast he had been directly involved in a lawsuit filed against him by the Securities and Exchange Commission for adding and abetting in both concealment and intentional fraudulent activity while he was employed as an executive at Legato Systems, Inc, which as I said occurred approximately 10 years before to when he took the helm at Avast. For the record, Legato Systems was a privately held company at that time in the business of computer storage for the most part that has since been taken over by EMC (a stock I have extensive interests in) in around 2003, about 5 years after Legato Systems was embroiled along with Steckler in the civil suite mentioned here. Steckler was alleged to be specifically involved in issuing false and misleading financial statements in its quarterly report filed with the Commission that was in turn provided to the investing public at that time back in around 1999. For purposed of full disclosure, over 5 years later the case drew to a close in late 2005 as a final judgment in the case ultimately imposed a $35,000 civil monetary penalty ruling against Steckler, to which Steckler consented without admitting or denying the allegations in the Commission’s complaint.  We can only speculate as to the any goals there may or may have not been in regards to the privately held company Legato Systems going public hence doing so entirely based on conjecture therefore of little empirical value, but is something people can consider to the extent they may feel relevance exists in this regard.  I do not bring any of this up to deride anyone including in particular Steckler, but the fact remains all of this is a matter of public record and is available to anyone who seeks the information for themselves.  My point is that from my perspective these kinds of typically aggressive business practices reflect upon the manner in which the direction Avast has now been taken in recent years.  Be it wise practices or not the fact remains that the goals of Avast have changed in recent years and I contend these changes have originated from the time Vincent Steckler has taken over as CEO of Avast.  All of this said some of which is clearly personal opinion on my part, we can certainly agree to attribute nothing other than purely good intentions in regards to the path now taken by the management of Avast as far as improving the companies standing in the technology sector that their business comprises.  But again, "good intentions" do not necessarily translate to correct intentions as to achieving the current goals prescribed by the current management.  I still contend that a more flexible and more tolerant path can in fact actually act in a way to improve the opportunity and chances of attaining the prescribed goals discussed here as reflected in the alternatives I've prescribed myself that are in my view a better approach than the current one being devised by the present management in charge of Avast.  If the ultimate goal of bringing in a larger revenue stream together with greater profit margins can be achieved equally or perhaps even more so using my approach then there is no reason on earth not to consider adopting this alternative approach I'm suggesting will do exactly that.  I contend that the goal to produce increased revenue streams and better profit margins can be and would be produced by adopting the approach that inherently provides increased customer retention that in turn inherently contributes to the ultimate goal I think exists for the company to eventually go public assuming of course this is still a goal and in turn is the likely impetus behind the changes we've observed in the recent management of Avast.  Of course some of what I've discussed remains well within the realm of conjecture on my part, but it is anchored in the actual recent decisions made by management of Avast for now the past 7 years going back to 2009 when an IPO was initially planned but later abandoned.  It doesn't take much creative thought to conclude that this goal still exists and as such clearly reflects the changes we've we see as customers of Avast during these past few years.

I know there is a lot to read and will be ignored by most if not all, but my opinions are there for anyone who's interested.  The ability to express our opinions is anchored solidly in our freedom of speech and expression we all hold so dearly and as such I personally value greatly as I'm sure all do as well.  I have not ill-intent of any kind other than to express my personal views and I can assure all who may think my intentions are something other than what is best for Avast as a "loyal" customer for so many years all I can say is that I assure you to reach any other conclusion is wrong.  I have been highly and actively recommending Avast to family/friends as well as computer classmates and instructors as  well every opportunity I've had ever since I returned to college to start my second career in computer science after 15 years in psychology as a counselor prior to that.  So I am certain that I have turned people in the direction of Avast going way back to the very early years of Avast at at time when Avast was virtually unknown by Information Science students and instructors alike.  It was my experience that most if not all never heard of Avast back then and as such instructors were recommending other AV programs at the time.  I not only made the instructors aware of Avast but the entire department back then and I know that at some point I was able to actually turn many instructors in the direction of Avast and away from the AV programs they were recommending at the time.  So between family and friends as well as extensive contact with large numbers of Computer Science students and instructors I'm certain I influenced literally many hundreds of people to go with Avast through the years.

My issue now is that so many of my friends and family and of others as well are now increasingly complaining to me regarding the direction Avast has gone in their advertising methods.  I'm increasingly becoming frustrated by this and as such can basically no longer unconditionally recommend Avast to others but rather will to be "fair" disclose the current practices so that potential customers of Avast are aware beforehand and in so doing I won't have to worry about the backlash with any new converts to Avast that I may be recommending because I do now offer alternatives that do not use these same methods of advertising in all fairness to potential new users.  I don't like doing this, but feel it's only right under the circumstances.  And I would add that the day Avast so chooses to take a more moderate approach to their advertising methods I'll be happy to not only abandon any thoughts of going elsewhere myself but will be more than pleased to return to my recommending Avast in more enthusiastically as I had in past years before the direction Avast has been going.  So I'm certainly NOT a protagonist against Avast in any way but rather would like to see Avast redirect themselves in a manner in which I firmly believe will in the end be in their best interest.  What is best for Avast is mutually best for all of us users of Avast and should clearly be the goals we all want for Avast.
Title: Re: Offer pop-ups
Post by: bob3160 on March 09, 2015, 01:51:56 AM
Please stop writing novels, no one has time to read them.  :(

Title: Re: Offer pop-ups
Post by: lakrsrool on March 09, 2015, 02:06:10 AM
Please stop writing novels, no one has time to read them.  :(

OK, my apologies.  :-[ ... I'll  :-X it....  ;)
Title: Re: Offer pop-ups
Post by: xaecds@tryalert.com on March 09, 2015, 03:44:15 PM
If you don't like the ads pop-ups..........buy the paid version.
That's not (or shouldn't be) the reason upgrade to the paid version. You upgrade, if you want/need all those extra features paid versions offers.

This is the smartest thing I've seen anyone say about it. If the application is a "trial" where it's going to stop working in a certain # of days, then sure...pop-up the ads every minute if you want to. If it's a regular (non-trial) application that's simply limited in features, then you shouldn't try to punish or even aggravate the user who uses it. It seems like Avast is treating the free version like a trial. They should re-evaluate their objective with the free version: either tone-down the ads (maybe once per week) or just make it a trial and then spam the heck out of the user.
Title: Re: Offer pop-ups
Post by: avaster78 on March 16, 2015, 08:52:43 AM
Dunno, but have not seen those pop-ups after i changed the display time to 1 second?
Title: Re: Offer pop-ups
Post by: ritergal@gmail.com on March 16, 2015, 01:59:33 PM
I might upgrade to the paid version, but last time I looked, BitDefender had better ratings. And, from comments above, it appears that they continue the harrassment of paid customers.

Those pop-ups go, or I go. In one week.

Piled on top of that is their failure to update their interface to make it readable on HD+ (3200 x1800) displays without activating the magnifier. They've promised for nearly a year to fix that. The number of these screens on the market is skyrocketing. MOVE INTO THE 21ST CENTURY dudes!

Ooops. Now I must turn on the magnifier again to read the freakin' CAPTCHA! Clicking the Listen link does not work.
Title: Re: Offer pop-ups
Post by: bob3160 on March 16, 2015, 02:05:07 PM
I might upgrade to the paid version, but last time I looked, BitDefender had better ratings. And, from comments above, it appears that they continue the harrassment of paid customers.

Those pop-ups go, or I go. In one week.

Piled on top of that is their failure to update their interface to make it readable on HD+ (3200 x1800) displays without activating the magnifier. They've promised for nearly a year to fix that. The number of these screens on the market is skyrocketing. MOVE INTO THE 21ST CENTURY dudes!

Ooops. Now I must turn on the magnifier again to read the freakin' CAPTCHA! Clicking the Listen link does not work.
This was your last captcha!. :)
In the paid version, you have the option to turn off the "offers". :)
Title: Re: Offer pop-ups
Post by: ritergal@gmail.com on March 16, 2015, 05:22:59 PM

This was your last captcha!. :)
In the paid version, you have the option to turn off the "offers". :)

That could be an inducement -- if they told us and IF I could read all the panes without a magnifier.
Title: Re: Offer pop-ups
Post by: lakrsrool on March 16, 2015, 07:08:38 PM
I might upgrade to the paid version, but last time I looked, BitDefender had better ratings. And, from comments above, it appears that they continue the harrassment of paid customers.

Those pop-ups go, or I go. In one week.

Piled on top of that is their failure to update their interface to make it readable on HD+ (3200 x1800) displays without activating the magnifier. They've promised for nearly a year to fix that. The number of these screens on the market is skyrocketing. MOVE INTO THE 21ST CENTURY dudes!

Ooops. Now I must turn on the magnifier again to read the freakin' CAPTCHA! Clicking the Listen link does not work.
This was your last captcha!. :)
In the paid version, you have the option to turn off the "offers". :)

Great, so the answer is to acquiesce to the irritant of POPUP ads by buying the product for the primary purpose of turning off POPUP ads.  Well, I guess in that case for some users who would have probably not bought the product this intrusive approach to marketing products would apparently be working for Avast.  On the other hand I would suggest to you that there are others who may possibly be more inclined to doggedly resist acquiescing to this method of marketing and stand firm and resolute against such practices.  Point being the REASON someone buys a product should not be for the purpose to stop what is perceived by the purchaser as irritating harassment and to offer this as a solution is frankly in my mind abhorrent and shameless.  For some this approach of what would have to be called bating consumers to buy products for the purpose to avoid an irritant will do nothing to help build any level of good rapport or goodwill but instead can unfortunately create antagonism that results in bad word of mouth in the cyber community that simply does not help in regards to an increase of the customer base in my view.
Title: Re: Offer pop-ups
Post by: Gopher John on March 16, 2015, 07:21:15 PM
An alternative to the popup ads in the free version is not to offer the free version at all. ;D
Title: Re: Offer pop-ups
Post by: bob3160 on March 16, 2015, 07:44:26 PM
Or, try another manufacturers free version. Let us know what you think of the protection
and lack of ads. :)
Title: Re: Offer pop-ups
Post by: lakrsrool on March 16, 2015, 07:46:12 PM
An alternative to the popup ads in the free version is not to offer the free version at all. ;D

And of course a large percentage of Avast users would then go to other FREE AV programs i.e. AVG, Bitdefender etc etc as I'm sure you are aware.... Look I see no problem with providing the option to stop POPUP ads in a paid version.  What I am saying is that the primary inducement for getting the paid version should not be to eliminate the POPUP ads.  I'm pretty certain that Avast has ran the numbers and in the knowledge of how many of those who use Avast that happen to be FREE users and what the estimate would be of user base attrition as a result of doing exactly what you suggest they know full well this would approach would be totally ill-advised.

I think any reasonable person would agree with this premise.  So I think most if not all would agree to suggest this as a direct inducement to pay is inherently dubious in the least and if the reason to buy actually IS for this reason then most if not all would also agree this is simply wrong.  If you or others cannot comprehend this then I can't help you.  My premise here is simply based on the paradigm of honorable marketing practices.
Title: Re: Offer pop-ups
Post by: bob3160 on March 16, 2015, 07:50:25 PM
Quote
My premise here is simply based on the paradigm of honorable marketing practices
You could try to sell that to Government agency. They aren't in business to make money only spend it.
It's also a great work model to bankruptcy. :)
Title: Re: Offer pop-ups
Post by: Gopher John on March 16, 2015, 07:56:45 PM
An alternative to the popup ads in the free version is not to offer the free version at all. ;D
What I am saying is that a paid version should NOT be the primary inducement to purchase the paid version.

I'm quite sure that having a paid version is the primary inducement to purchase the paid version.  What I think you meant to say is that getting rid of the popup ads shouldn't be the primary inducement. :)  At least for me, it wasn't the reason I bought my Avast subscription; it was for the extra features provided.  The fact that I can eliminate the popups is just icing on the cake, but for a while this option wasn't available even in the paid versions.
Title: Re: Offer pop-ups
Post by: Para-Noid on March 16, 2015, 08:51:53 PM
@ lakrsrool

If you are finished writing essays and/or short stories try this one on for size...Have you ever driven down a highway and "not" see advertising?
A small pop-up two or three times a day isn't worth getting your knickers in a twist. Just click the "x" and move on. A pop-up every now and then
is a very small price to pay for "free" protection. You can set pop-up duration to as low as two seconds.

By the way, the longer the post the less likely someone is going to take the time to read it. "Short, sweet and to the point" is the best thing to do.
Title: Re: Offer pop-ups
Post by: lakrsrool on March 16, 2015, 09:46:10 PM
An alternative to the popup ads in the free version is not to offer the free version at all. ;D
What I am saying is that a paid version should NOT be the primary inducement to purchase the paid version.

I'm quite sure that having a paid version is the primary inducement to purchase the paid version.  What I think you meant to say is that getting rid of the popup ads shouldn't be the primary inducement. :)  At least for me, it wasn't the reason I bought my Avast subscription; it was for the extra features provided.  The fact that I can eliminate the popups is just icing on the cake, but for a while this option wasn't available even in the paid versions.

Thanks for catching my mistake, you're absolutely correct, I've made the correction to my post.  :)  I'm pleased to know for those who purchase the paid version they now have the option.  It would be even better if this toggle was made clear and available in the POPUP itself like you typically see in most POPUPS giving the user the option at the time to "turn off" the POPPUP in the future built right into the POPUP itself.  I can understand however, why making it easier and more transparent as to how to stop advertising POPUPS would be something an advertiser would not want to provide the user on the other hand.
Title: Re: Offer pop-ups
Post by: lakrsrool on March 16, 2015, 10:14:59 PM
@ lakrsrool

If you are finished writing essays and/or short stories try this one on for size...Have you ever driven down a highway and "not" see advertising?
A small pop-up two or three times a day isn't worth getting your knickers in a twist. Just click the "x" and move on. A pop-up every now and then
is a very small price to pay for "free" protection. You can set pop-up duration to as low as two seconds.

By the way, the longer the post the less likely someone is going to take the time to read it. "Short, sweet and to the point" is the best thing to do.

I can tell you that I've had just the "seasonal sale" POPUP alone appear far more than 2 to 3 times a day.  A couple of times a day, well OK, but if you think about it, you might experience a bombshell epiphany and recognize that the frequency that a user might experience repetitive POPUPS will inherently depend upon how much of the time a person is on their computer (hmmm head scratch, light bulb turns on). 

A person can be on their computer for various reasons (i.e. they may be involved in application programming and/or designing websites or they maybe involved in an on-line business or they may be involved in their own respective marketing program etc etc for example) which requires them to be on the computer most of the time.  In my case I am mostly on my computer various times throughout the day and night for prolonged periods of time and again I can assure you that I get various types of Avast POPUPS FAR MORE than just 2 to 3 times a day and when you happen to be diligently working on something it is clearly distracting to be interrupted with the irritant of an incidental ad when the fact is I have other applications that provide me with much more meaningful POPUP messages throughout the day and night that are far more critical to my needs than the insignificance of a repetitive ad all day and night long.  Which is why I have previously suggested that either "learning" software or giving the user the option to minimally reduce the ads in situations where the user happens to be on their respective computer for longer periods of time than most is a reasonable option to consider offering the user. 

Personally, I don't see how POPPING UP an ad (especially the very same one) more than once a day is necessary and more than that it would seem to me to be in the realm of "badgering" hence not only unnecessary but actually work against the goal of promoting the product as a result of this aggressive approach to marketing a product.

This is probably too much for you to read once again, but my reply to you is as succinct as possible and still get the point across, imho.  It is sometimes a good idea to actually take the extra bit of time to read more, sometimes a person can actually even learn something that they may have never considered like for example in this case possibly.  I do sincerely appreciate the advise you have extended to me however.
Title: Re: Offer pop-ups
Post by: bob3160 on March 16, 2015, 10:39:14 PM
And the novel continues. The answer is still the same.
Good thing it's a quiet afternoon. :)
Title: Re: Offer pop-ups
Post by: lakrsrool on March 16, 2015, 11:58:17 PM
And the novel continues. The answer is still the same.
Good thing it's a quiet afternoon. :)

OK, since the "answer is still the same" even if one considers that a person may in some cases be on their computer the majority of the number of hours in a day which would inherently change the paradigm in a significant manner regarding Para-Noid's conclusions expressed here so then let's take your "answer" (presumably on this page further up), that is as you say "still the same", on this "quiet afternoon" as referenced below and break it down piece by piece..... You'll find it fun and possibly even interesting  ;)

Quote
My premise here is simply based on the paradigm of honorable marketing practices
You could try to sell that to Government agency. They aren't in business to make money only spend it.
It's also a great work model to bankruptcy. :)

In response to my quote above:

Let's see, starting with your initial input, "You could try to sell that to Government agency".... hmmm, I guess so.... and continuing on with your "answer" that is "still the same", quote, "They aren't in business to make money only spend it.", absolutely indisputably correct!!!! couldn't agree with you more.... and FINALLY your final contribution, "It's also a great work model to bankruptcy", well first of all one must consider with the ability to print an unending supply of $ this arguably makes this premise debatable.... Oh wait but then you're probably referencing private enterprise, RIGHT? so then in that case I would have to say on a serious note that your final point is actually entirely debatable if in fact your answer applies to MY COMMENT that you are replying to which is to say quote: "My premise here is simply based on the paradigm of honorable marketing practices".  One would conclude from your reply that "dishonorable" marketing practices would be the correct approach if in fact your point actually applies to what I posted and your conclusion is that what I posted is a "... great work model for bankruptcy" as you precisely put it.... I think one could legitimately argue the opposite, that is to say that "honorable marketing practices" would in fact represent the novel idea that this approach is actually a model to avoid bankruptcy.  But then we can all have substantially variant opinions on what might be the better approach which while on the one hand can ultimately be responsible for disaster in some cases, on the other hand definitely does make life interesting however.  :)

Title: Re: Offer pop-ups
Post by: -midnight on March 17, 2015, 12:59:29 PM
@lakrsrool

Just ignore the ads pop-ups or like I said in another post buy the paid version.  I usually get 2 pop-up ads everyday but that doesn't bother me.  I'm getting the best Antivirus protection for free so I'm not about to get upset over a couple pop-ups.
Title: Re: Offer pop-ups
Post by: tomvdp@gmail.com on March 18, 2015, 10:02:11 AM
I recommended many people to use AVAST (family mostly).  I now feel responsible for the adware on their computers.  It is dishonnest to change marketing policy through an update.  At least differentiate between existing customers and new customers.
Title: Re: Offer pop-ups
Post by: DavidR on March 18, 2015, 03:22:08 PM
Has anyone started to think creatively yet - change avast settings to silent/gaming mode. This however, may have other undesired effects.
Title: Re: Offer pop-ups
Post by: venom_zx@msn.com on March 18, 2015, 04:19:16 PM
i've been using (and recommending) Avast for over a decade. the popups are pretty annoying. if you're doing work or research or whatever, they are totally distracting. you can't measure this in the amount of time it takes to close the advertisement. and it's just getting worse. i switched from AntiVir for the exact same reason.  i'm also considering switching again
Title: Re: Offer pop-ups
Post by: bob3160 on March 18, 2015, 04:28:33 PM
I recommended many people to use AVAST (family mostly).  I now feel responsible for the adware on their computers.  It is dishonnest to change marketing policy through an update.  At least differentiate between existing customers and new customers.
??? What adware ???
Title: Re: Offer pop-ups
Post by: DavidR on March 18, 2015, 05:24:59 PM
i've been using (and recommending) Avast for over a decade. the popups are pretty annoying. if you're doing work or research or whatever, they are totally distracting. you can't measure this in the amount of time it takes to close the advertisement. and it's just getting worse. i switched from AntiVir for the exact same reason.  i'm also considering switching again

Did you not read the post directly above yours before posting - that surely should avoid distractions when "you're doing work or research or whatever"
Title: Re: Offer pop-ups
Post by: lakrsrool on March 18, 2015, 05:25:30 PM
I recommended many people to use AVAST (family mostly).  I now feel responsible for the adware on their computers.  It is dishonnest to change marketing policy through an update.  At least differentiate between existing customers and new customers.
??? What adware ???

Actually off the top of my head I would NOT have used the word "adware", but then again the more I think about it, "if the shoe fits"..... OK so then one might ask does the shoe really fit?

 I think some can arguably say there is perhaps a distinction if we want to consider what most tacitly consider is "adware", that being software that's exclusive purpose is to raise revenue through advertising.  But I think what fine line of demarcation does exist the interpretation can be considered a bit indistinct in many ways if we breakdown what the word really does represent and how it is commonly defined by most people.

To be fair, tomvdp has brought up an interesting concept here in regards to semantics when one starts to think about it.

So then let's actually take an honest look at the word using sources I think all would agree are reputable of which undoubtedly there exists a vast majority of consensus that these sources I'm using below are considered absolutely accurate:


LINK: Adware defined in dictionary.com (http://dictionary.reference.com/browse/adware?s=t)

Taking the top definition listed on this web site we have the following:

Quote
1.  software that displays advertisements and is integrated into another program offered at no charge or at low cost.

While I have not thought about it in these terms up until this point, when one reads the primary definition of the word it does come pretty close to matching the behavior we see with Avast it would seem.  HOW MANY AGREE THAT THIS DEFINITION RIGHT OUT OF DICTIONARY.COM COMES REASONABLY CLOSE TO MATCHING THE WORD USED BY tomvdp?

OK, not enough or not convinced, let's look at another well respected source most if not all consider reliably accurate.

LINK: The term "Adware" defined in Wikipedia (http://en.wikipedia.org/wiki/Adware)

Keeping in mind that I am (as I did above) simply doing a copy/paste of the top section in Wikipedia on this word.

We find the following in wikipedia:

Quote
Adware, or advertising-supported software (http://en.wikipedia.org/wiki/Software), is any software package which automatically renders advertisements in order to generate revenue for its author. The advertisements may be in the user interface of the software or on a screen presented to the user during the installation process. The functions may be designed to analyze which Internet sites the user visits and to present advertising pertinent to the types of goods or services featured there. The term is sometimes used to refer to software that displays unwanted advertisements.[1] (http://en.wikipedia.org/wiki/Adware#As_malware)

Hmmm, once again does sort of fit once again...... the shoe that is!!!  Once again, HOW MANY AGREE THAT THIS DESCRIPTION RIGHT OUT OF WIKIPEDIA COMES REASONABLY CLOSE TO MATCHING THE WORD USED BY tomvdp?

Clearly we can have a fair and honest debate on how well it fits, but I'd say the old adage "if the shoe fits".... does sort of FIT, wouldn't you say. 

To be sure this is not what most (myself included) would have concluded is a word that would accurately apply to this topic, but then when one starts to seriously analyze the real meaning of the term as accepted by reliable sources it does raise the question whether it is after all a more accurate description than most would have initially considered the word to be in the first place.

So yes, undoubtedly an interesting point raised by tomvdp any way you look at it.

And of course bob3160, you've clearly raised an interesting QUESTION!!!.... Wouldn't you AGREE?  ;)


Title: Re: Offer pop-ups
Post by: lakrsrool on March 18, 2015, 05:35:44 PM
i've been using (and recommending) Avast for over a decade. the popups are pretty annoying. if you're doing work or research or whatever, they are totally distracting. you can't measure this in the amount of time it takes to close the advertisement. and it's just getting worse. i switched from AntiVir for the exact same reason.  i'm also considering switching again

Did you not read the post directly above yours before posting - that surely should avoid distractions when "you're doing work or research or whatever"

DavidR, that was a creative idea you've offered, and is certainly very appreciated.

That said, did you consider that there can be some very critical alerts such as waiting on a very important message [email] alert or perhaps the persons research for example or in the case of writing production applications the user would necessarily need an alert in the event of a "threat" that as a result of that very "research" or that very "production work" which as I understand it would not be available when using this setting.  I think the point is that there can be critical information a user might still need as opposed to repeated intrusive ads that the user after seeing them dozens of times is already well aware of at which time the ads become nothing more than an annoyance.

Again, it is an interesting idea however and perhaps for some an alternative worth trying.
Title: Re: Offer pop-ups
Post by: stibi on March 18, 2015, 05:42:03 PM
It's a free product, they have a right to advertise.

Yes. But don't forget the reason for a free version - they do it not just for fun alone, it brings a much broader basis of AV-customers than the paid version alone. And it's very useful for fast recocnition of malware.

Title: Re: Offer pop-ups
Post by: bob3160 on March 18, 2015, 05:53:02 PM
It's a free product, they have a right to advertise.

Yes. But don't forget the reason for a free version - they do it not just for fun alone, it brings a much broader basis of AV-customers than the paid version alone. And it's very useful for fast recocnition of malware.
And as an end result, those of us using the product, benefit through quicker protection to the latest discovered malware. :)

Title: Re: Offer pop-ups
Post by: DavidR on March 18, 2015, 05:55:50 PM
i've been using (and recommending) Avast for over a decade. the popups are pretty annoying. if you're doing work or research or whatever, they are totally distracting. you can't measure this in the amount of time it takes to close the advertisement. and it's just getting worse. i switched from AntiVir for the exact same reason.  i'm also considering switching again

Did you not read the post directly above yours before posting - that surely should avoid distractions when "you're doing work or research or whatever"

DavidR, that was a creative idea you've offered, and is certainly very appreciated.

That said, did you consider that there can be some very critical alerts such as waiting <snip>

Again, it is an interesting idea however and perhaps for some an alternative worth trying.

My previous posts mentions there could be other undesired effects.

Has anyone started to think creatively yet - change avast settings to silent/gaming mode. This however, may have other undesired effects.

Since we have lost the ability to stop auto update notifications, to which these popups had been piggybacked - now you can't disable the auto update notifications - the ads remain whilst the auto update notification has been killed. I don't believe there are any easy routes, e.g. by using something in the UI settings to remove/stop it and inadvertently remove the ads.
Title: Re: Offer pop-ups
Post by: lakrsrool on March 18, 2015, 09:54:07 PM
It's a free product, they have a right to advertise.

Yes. But don't forget the reason for a free version - they do it not just for fun alone, it brings a much broader basis of AV-customers than the paid version alone. And it's very useful for fast recocnition of malware.
And as an end result, those of us using the product, benefit through quicker protection to the latest discovered malware. :)

And as stibi pointed out, the end result of the very large number of FREE users is inherently WHY all users "benefit through quicker protection...." that you reference, which is to say the FREE users are a critical aspect of the success of Avast.  In part what I've been saying all along, in regards to the benefits of retaining a large FREE user base which will inherently help grow the entire user base as a result of improved performance pointed out here but also by what I've mentioned as well; that being a much greater and broader exposure of the product is the direct result of this very large and very critical FREE user base hence the conspicuous necessity of not alienating this specific user base becomes that much more obvious.

It is important to keep in mind that thinking outside of the box is very often both revealing and rewarding at the same time.  I would add that all of this is btw, not only what I've purposed to Avast users that appear to have a difficult time comprehending some of these marketing intricacies but are specific concepts that I've suggested should also be taken into account by the administrators of the Avast product as well.  The recognition of how important the success of the company relies upon the FREE user base is a concept that should not be dismissed as trivial by not only the Avast management but also by users posting in this forum who in some cases clearly dismiss the concept.

Lastly I would point out to dprout69 that the indisputable fact that all businesses have the inherent "right to advertise" (while obvious on its face) is totally irrelevant to the point being discussed.
Title: Re: Offer pop-ups
Post by: Rednose on March 18, 2015, 10:22:21 PM
Original the Free vs Paid model from Avast had nothing to do with using the ( Free ) userbase, but with a simple marketing model :
A certain percentage of the Free users will buy the Paid version for whatever reason.
That said, the Free users benifit too from the developement that is made possible by the Paid users.
So what is the discussion here ?

Greetz, Red.
Title: Re: Offer pop-ups
Post by: -midnight on March 18, 2015, 10:27:39 PM
dude seriously.... do you realize you have spent more time writing your responses right now then would ever be consumed by the current avast ads in multiple lifetimes?  Get over it and move on.

+1
Title: Re: Offer pop-ups
Post by: lakrsrool on March 19, 2015, 01:49:08 AM
Original the Free vs Paid model from Avast had nothing to do with using the ( Free ) userbase, but with a simple marketing model :
A certain percentage of the Free users will buy the Paid version for whatever reason.
That said, the Free users benifit too from the developement that is made possible by the Paid users.
So what is the discussion here ?

Greetz, Red.

.... "So what is the discussion here?", you ask....

OK, so then we should all be able to conclude that "a mutual benefit is rendered by both" based on comments posted reflecting both sides of the issue.  At which point we can take it one step further to say that it can also be reasonably concluded from this that the loss of either would necessarily negate the mutual benefit provided to both.  Hmmm, and there lies the discussion as to how far can a relatively intrusive method of marketing go before that approach potentially crosses the threshold of alienation keeping in mind the alienation of one side inherently negatively impacts the other. ;)
Title: Re: Offer pop-ups
Post by: lakrsrool on March 19, 2015, 11:10:01 PM
I updated avast 2 days ago and ever since I been getting an annoying pop-up daily asking me to upgrade.  Is this how its going to be from now on?

Read through the thread if you like, I'd only say if you just get one POPUP daily then consider yourself fortunate.  Of course as I've  pointed out in this thread it all depends upon how much of the time a user is on their respective computer but I can tell you someone like myself who works most of the day and sometimes into the night on many different things on my computer I will get several POPUPS (far more than 2-3 times) within that time.

And of course I discussed this below (in part) in a reply I posted on the previous page 4 (where the OP was arguing 2-3 times a day shouldn't be a problem) in regards to how there exists a much greater impact for users who are on their respective computers longer than most:

I can tell you that I've had just the "seasonal sale" POPUP alone appear far more than 2 to 3 times a day.  A couple of times a day, well OK, but if you think about it, you might experience a bombshell epiphany and recognize that the frequency that a user might experience repetitive POPUPS will inherently depend upon how much of the time a person is on their computer (hmmm head scratch, light bulb turns on). 

A person can be on their computer for various reasons (i.e. they may be involved in application programming and/or designing websites or they maybe involved in an on-line business or they may be involved in their own respective marketing program etc etc for example) which requires them to be on the computer most of the time.  In my case I am mostly on my computer various times throughout the day and night for prolonged periods of time and again I can assure you that I get various types of Avast POPUPS FAR MORE than just 2 to 3 times a day and when you happen to be diligently working on something it is clearly distracting to be interrupted with the irritant of an incidental ad when the fact is I have other applications that provide me with much more meaningful POPUP messages throughout the day and night that are far more critical to my needs than the insignificance of a repetitive ad all day and night long.  Which is why I have previously suggested that either "learning" software or giving the user the option to minimally reduce the ads in situations where the user happens to be on their respective computer for longer periods of time than most is a reasonable option to consider offering the user. 

Personally, I don't see how POPPING UP an ad (especially the very same one) more than once a day is necessary and more than that it would seem to me to be in the realm of "badgering" hence not only unnecessary but actually work against the goal of promoting the product as a result of this aggressive approach to marketing a product.
Title: Re: Offer pop-ups
Post by: lakrsrool on March 20, 2015, 03:41:42 PM
Great, 15 minutes after I connect for the day as the POPUPS saga continues, I'm the fortunate recipient of another POPUP informing me of the number of recent "attackers" obviously intended to make me feel exposed presumably for the express purpose of informing me that my "risky behavior" needs to change and purchase an Avast product that as a 15+ Avast user I'm certainly very well aware of by now.  Oh, well, here we go again with just another day of trivial distractions courtesy of Avast as I go about my busy day trying to do work on my computer.
Title: Re: Offer pop-ups
Post by: DavidR on March 20, 2015, 03:53:45 PM
Great, 15 minutes after I connect for the day as the POPUPS saga continues, I'm the fortunate recipient of another POPUP informing me of the number of recent "attackers" <snip>

All quiet here on silent/gaming mode.
Title: Re: Offer pop-ups
Post by: lakrsrool on March 20, 2015, 05:38:30 PM
Great, 15 minutes after I connect for the day as the POPUPS saga continues, I'm the fortunate recipient of another POPUP informing me of the number of recent "attackers" <snip>

All quiet here on silent/gaming mode.

OK, you've convinced me, also in combination with this setting I will now go with aggressive Hardened mode excluding what I need to work with on my computer.  Presumably Avast will cover the on-line protection in the proper manner without user intervention considering there will be no threat alerts.  :)
Title: Re: Offer pop-ups
Post by: DavidR on March 20, 2015, 06:54:49 PM
<snip quotes>
OK, you've convinced me, also in combination with this setting I will now go with aggressive Hardened mode excluding what I need to work with on my computer.  Presumably Avast will cover the on-line protection in the proper manner without user intervention considering there will be no threat alerts.  :)

I haven't come across any Hardened Mode (Aggressive) screens for some time - so it may need some old or very new programs thrown at it to see if there is any interaction.

The same would be true for any alert - can be tested at http://www.eicar.org/ - whilst I wouldn't expect any interaction, you would have to set your actions on alerts 1. Fix Automatically, 2.Repair, 3. Send to chest, etc. etc.
Title: Re: Offer pop-ups
Post by: lakrsrool on March 20, 2015, 08:18:52 PM
<snip quotes>
OK, you've convinced me, also in combination with this setting I will now go with aggressive Hardened mode excluding what I need to work with on my computer.  Presumably Avast will cover the on-line protection in the proper manner without user intervention considering there will be no threat alerts.  :)

I haven't come across any Hardened Mode (Aggressive) screens for some time - so it may need some old or very new programs thrown at it to see if there is any interaction.

The same would be true for any alert - can be tested at http://www.eicar.org/ - whilst I wouldn't expect any interaction, you would have to set your actions on alerts 1. Fix Automatically, 2.Repair, 3. Send to chest, etc. etc.

For the Hardened Mode what happens is that I will get a Windows message that the path does not exist, presumably because Avast has already blocked it.

For the File Shield I've already set those 3 sequences as well and for the Archives setting I've got: if removing the packed file fails then remove the whole archive.

On the other two Shields (Mail and Web) the default is fine the way it is, but of course I changed the Archives to what I've mentioned above.

Thanks for the pointers, I'm hoping this will suffice since I'm otherwise in the dark.  Any other suggestions are appreciated as well.  (to bad this is necessary to achieve peace of mind)
Title: Re: Offer pop-ups
Post by: Majhoul on March 20, 2015, 09:51:36 PM
It's a free product, they have a right to advertise.

Yes. But don't forget the reason for a free version - they do it not just for fun alone, it brings a much broader basis of AV-customers than the paid version alone. And it's very useful for fast recocnition of malware.
And as an end result, those of us using the product, benefit through quicker protection to the latest discovered malware. :)

The real reason for the free version is that it provides Avast with an army of unpaid beta testers who help them fix the multiple bugs in every new version, and so avoid driving away corporate customers who would not put up with such shoddy programming.
Title: Re: Offer pop-ups
Post by: Rednose on March 20, 2015, 10:01:55 PM
The real reason for the free version is that it provides Avast with an army of unpaid beta testers who help them fix the multiple bugs in every new version, and so avoid driving away corporate customers who would not put up with such shoddy programming.

Nonsence !

As I explained earlier : The free vs paid is what they are based their business model on.

Greetz, Red.
Title: Re: Offer pop-ups
Post by: venom_zx@msn.com on March 22, 2015, 05:14:16 PM
Has anyone started to think creatively yet - change avast settings to silent/gaming mode. This however, may have other undesired effects.

i've been using (and recommending) Avast for over a decade. the popups are pretty annoying. if you're doing work or research or whatever, they are totally distracting. you can't measure this in the amount of time it takes to close the advertisement. and it's just getting worse. i switched from AntiVir for the exact same reason.  i'm also considering switching again

Did you not read the post directly above yours before posting - that surely should avoid distractions when "you're doing work or research or whatever"

you are suggesting that silent mode is a solution, but i want to be interrupted for a virus alert. as for being creative: i don't think that will help in the long run, if Avast wants to make it as hard as possible to disable the ad popups
Title: Re: Offer pop-ups
Post by: DavidR on March 22, 2015, 05:37:55 PM
I'm not suggesting it is a solution, just an option to consider if the popups bug people so much.

Creative, as in the fact that there is no option to stop the popups (unless you purchase the paid versions), so you need to look at other options though not specifically designed to stop the popups, but as a consequence will also stop them.
Title: Re: Offer pop-ups
Post by: venom_zx@msn.com on March 22, 2015, 08:11:27 PM
I'm not suggesting it is a solution, just an option to consider if the popups bug people so much.

Creative, as in the fact that there is no option to stop the popups (unless you purchase the paid versions), so you need to look at other options though not specifically designed to stop the popups, but as a consequence will also stop them.

as said. these loopholes will eventually be closed. they already did it with specifying a time of 0 seconds for popups.
Title: Re: Offer pop-ups
Post by: DavidR on March 22, 2015, 08:32:26 PM
Zero has never been a valid delay, ever since the popup delay was instigated, zero has meant no delay remains open until closed.

Plus the auto update notification popup & duration that was previously available has been removed. Since these popups are essentially piggybacked with the virus definitions auto update, they can't be removed, nor could the duration be adjusted.
Title: Re: Offer pop-ups
Post by: lakrsrool on March 22, 2015, 09:18:34 PM
To each his own of course, but as a user who is on the computer for the majority of time during a day I can't be bothered by trivial POPUP ADS that as a 15+ user I'm well aware of that as such for me personally serves absolutely no purpose other than to act as distraction from my ongoing projects so I for one appreciate the suggestion offered by DavidR as it works for me.  I would suspect that Avast would not be in the least shall we say that reprehensible, for lack of a better word, to actually go to the extent of allowing POPUPS in "silent/gaming mode" (the word "gaming" the key word here as far as the critical nature of the setting for those that would use it for the most part).  As I see it, most will not utilize this approach first of all simply because of the draw backs already pointed out in that most will prefer to be aware of "threat" alerts and secondly according to a considerable number of users on this board they profess the opinion that it's not that much of a bother to them anyway therefore is presumably not something they would be interested in doing in the first place.  It would seem to me that because of the already stated drawbacks for the relatively few who would still remain interested in using this function for the purpose of "peace of mind" from their perspective this should not be a concern for Avast in regards to marketing their product(s) to current users.  Point being, the relatively very small number of users who are willing to put up with the drawbacks of having no "alerts" by doing so is not going to represent any impact worth mentioning in regards to product marketing.  But rather I would suggest that in their infinite wisdom Avast would recognize the undeniable fact that users who actually do take this route are not only a relative handful by comparison but also the concept that if it means that much to these users why should it be of any concern of Avast anyway.  For what reason would Avast want to antagonize even more users (including the vast number of gamers) for such a trivial matter as this, is the point I'm making.
Title: Re: Offer pop-ups
Post by: DavidR on March 22, 2015, 10:29:02 PM
One thing that if you choose to use this option - as I said there are going to be times when you would want interaction.

One that I have been waiting for is the Hardened Mode (off by default -  I have it on) stopped me installing EditPadLite update. I was half expecting it as it isn't what I would call a commonly used program and unlikely that the executable is digitally signed. When it didn't run I stopped 'silent/gaming mode,' I ran the installation file, and clicked the Add an Exclusion option in the popup and off it went.
Title: Re: Offer pop-ups
Post by: lakrsrool on March 22, 2015, 11:34:27 PM
Yes of course there will be times when "alerts" will be needed (i.e. when scans or installs are done are two examples) which is when the user would adjust settings accordingly and of course "hardened mode" set to "off" in the event installs are done and as pointed out the convenience of having the "add to exclusion list" option is a convenient provision Avast offers users that certainly does help make the use of "hardened mode" seamless when the option is turned back on following the install.

Clearly the very wide range of options provided to the user by Avast is one aspect of Avast that makes it a very popular AV application.
Title: Re: Offer pop-ups
Post by: hopper@rustycat.com on March 24, 2015, 08:18:14 PM
So who knows just from "word of mouth" how many adherents to Avast my comments to the class and instructor were brought about through out the ensuing years.  And of course back then during my days as a IS student I always made sure I took every opportunity to recommend an AV program (Avast) simply because I was happy with it back then and wanted others to know about it.  This is what I'm talking about as far as "word of mouth" in regards to satisfied users.  Of course way back then this was a time w

Same here, although not in a classroom setting, I recommended Avast! whenever I did customer support - maybe it was the late 90s but certainly hundreds of users... Same when I was an ISP, etc. etc.

It was the politeness of Avast! that made it stand out over the likes of AVG, Panda, and the like because from quarter to quarter the effectiveness sort of averages out. 

I suspect that there has been a change at the top. Founders stepping back, or new officer, or something along those lines that has caused this change.
Title: Re: Offer pop-ups
Post by: lakrsrool on March 24, 2015, 09:02:05 PM
So who knows just from "word of mouth" how many adherents to Avast my comments to the class and instructor were brought about through out the ensuing years.  And of course back then during my days as a IS student I always made sure I took every opportunity to recommend an AV program (Avast) simply because I was happy with it back then and wanted others to know about it.  This is what I'm talking about as far as "word of mouth" in regards to satisfied users.  Of course way back then this was a time w

Same here, although not in a classroom setting, I recommended Avast! whenever I did customer support - maybe it was the late 90s but certainly hundreds of users... Same when I was an ISP, etc. etc.

It was the politeness of Avast! that made it stand out over the likes of AVG, Panda, and the like because from quarter to quarter the effectiveness sort of averages out. 

I suspect that there has been a change at the top. Founders stepping back, or new officer, or something along those lines that has caused this change.


BINGO and it's not speculative as I've pointed out.
Title: Re: Offer pop-ups
Post by: vulcanstars@yahoo.com on March 24, 2015, 09:02:59 PM
So who knows just from "word of mouth" how many adherents to Avast my comments to the class and instructor were brought about through out the ensuing years.  And of course back then during my days as a IS student I always made sure I took every opportunity to recommend an AV program (Avast) simply because I was happy with it back then and wanted others to know about it.  This is what I'm talking about as far as "word of mouth" in regards to satisfied users.  Of course way back then this was a time w

Same here, although not in a classroom setting, I recommended Avast! whenever I did customer support - maybe it was the late 90s but certainly hundreds of users... Same when I was an ISP, etc. etc.

It was the politeness of Avast! that made it stand out over the likes of AVG, Panda, and the like because from quarter to quarter the effectiveness sort of averages out. 

I suspect that there has been a change at the top. Founders stepping back, or new officer, or something along those lines that has caused this change.

Summit Partners, a private equity company, put in a stake in 2010 but the really big news was a major investment by CVC Captial Partners in 2014. So, it is just a coincidence that things started changing in regards to the pop-ups for the free version? You be the judge.  Then there was the acquisition of Jumpstart, a company that came into being because of Kickstart,  which was the original name of Grimefighter and the big push to sell Grimefighter that rendered I don't know how many people with computers that could not boot or whose wireless adapters were rendered useless.  I have been using avast for many many years but I still am on the fence on when or if I should look elsewhere.

http://www.cvc.com/Media-Centre.htmx?mediaitem=9781410021501&tabyear=2014

https://www.kickstarter.com/projects/thejumpshot/jumpshot-a-new-weapon-to-battle-pc-frustration/comments?cursor=5599722&direction=asc

Title: Re: Offer pop-ups
Post by: hopper@rustycat.com on March 24, 2015, 09:30:57 PM
Summit Partners, a private equity company, put in a stake in 2010 but the really big news was a major investment by CVC Captial Partners in 2014. So, it is just a coincidence that things started changing in regards to the pop-ups for the free version? You be the judge.

Well there you have it. CVC specializes in buying out founders/management and then extracting maximum value from the acquisition.

So, we can rant, scream, turn blue in the face, but the focus isn't on reputation any longer.

That's all I needed to know, really.

What a shame.
Title: Re: Offer pop-ups
Post by: mrralan@yahoo.com on March 24, 2015, 10:04:44 PM
Yea, it is a shame.  Avast really went downhill.  I used to recommend avast to everyone but I won't anymore.  These pop-ups ruin it for me.  Several of the posters here mentioned moving to another solution.  Does anyone have any suggestions with pros and cons?
Title: Re: Offer pop-ups
Post by: lakrsrool on March 24, 2015, 10:09:25 PM
It is my opinion that Avast will once again look into going public.  Avast had actually considered going public at some point in the past as of December 20, 2011 at which time Avast Software filed for an IPO with the SEC for an initial offering of $200 million in common shares. This was later revised to a much more specific IPO offer of the company at some point in early 2012 (perhaps January) to be listed on the NASDAQ exchange under the symbol AVST.US (if I recall correctly) with a then agreed upon initial share price established at between $9.00 and $11.00 offering 9,000,000 initially with the intention of generating an offer amount of $113,850,000.00 and there was to be 84,600,000 share outstanding with a lockup period of 180 days.  But as it turned out Avast ultimately withdrew the IPO offer as of 7/25/2012 thus abandoning their plans to go public as of that time. It all comes down to where priorities are placed and I feel that an ultimate goal for this company is to eventually go public hence the focus has been growing more pronounced in the areas of profit margins and revenue generation which in turn reflects upon their approach in advertising their product(s).
Title: Re: Offer pop-ups
Post by: lakrsrool on March 26, 2015, 01:04:59 AM
The real reason for the free version is that it provides Avast with an army of unpaid beta testers who help them fix the multiple bugs in every new version, and so avoid driving away corporate customers who would not put up with such shoddy programming.

Nonsence !

As I explained earlier : The free vs paid is what they are based their business model on.

Greetz, Red.

OK, since this thread is back again, I can't stand the mystery anymore  ;).  I'm afraid I have to give up, so what exactly are you saying regarding the bolded part above?  ???  I'm sorry, but I have no idea what that means exactly.  :-\
Title: Re: Offer pop-ups
Post by: Quiksilver on March 26, 2015, 04:42:15 PM
The real reason for the free version is that it provides Avast with an army of unpaid beta testers who help them fix the multiple bugs in every new version, and so avoid driving away corporate customers who would not put up with such shoddy programming.

Nonsence !

As I explained earlier : The free vs paid is what they are based their business model on.

Greetz, Red.

OK, since this thread is back again, I can't stand the mystery anymore  ;).  I'm afraid I have to give up, so what exactly are you saying regarding the bolded part above?  ???  I'm sorry, but I have no idea what that means exactly.  :-\

That free is free is free, and if you want the kitchen sink, you'd best pucker up.
Title: Re: Offer pop-ups
Post by: schmidthouse on March 26, 2015, 05:16:43 PM
The real reason for the free version is that it provides Avast with an army of unpaid beta testers who help them fix the multiple bugs in every new version, and so avoid driving away corporate customers who would not put up with such shoddy programming.

Nonsence !

As I explained earlier : The free vs paid is what they are based their business model on.

Greetz, Red.

OK, since this thread is back again, I can't stand the mystery anymore  ;).  I'm afraid I have to give up, so what exactly are you saying regarding the bolded part above?  ???  I'm sorry, but I have no idea what that means exactly.  :-\

That free is free is free, and if you want the kitchen sink, you'd best pucker up.

lol  ;D
Title: Re: Offer pop-ups
Post by: lakrsrool on March 26, 2015, 05:33:37 PM
The real reason for the free version is that it provides Avast with an army of unpaid beta testers who help them fix the multiple bugs in every new version, and so avoid driving away corporate customers who would not put up with such shoddy programming.

Nonsence !

As I explained earlier : The free vs paid is what they are based their business model on.

Greetz, Red.

OK, since this thread is back again, I can't stand the mystery anymore  ;).  I'm afraid I have to give up, so what exactly are you saying regarding the bolded part above?  ???  I'm sorry, but I have no idea what that means exactly.  :-\

That free is free is free, and if you want the kitchen sink, you'd best pucker up.

lol  ;D

So this is what you're saying is defined by Avast as a "business model" assuming "their" means Avast, I'm not sure how in the world you reach that conclusion from the narrative posted,  but OK, to be frank I'd have to say the alternate explanation has more relevance, but to each his own.  ;)
Title: Re: Offer pop-ups
Post by: Quiksilver on March 27, 2015, 02:44:52 PM
To be fair, this is not Avast's "business model" it is employed by many companies all over the world. Aluminum siding is always extra ;)
Title: Re: Offer pop-ups
Post by: venom_zx@msn.com on April 02, 2015, 09:23:18 PM
I'm not suggesting it is a solution, just an option to consider if the popups bug people so much.

Creative, as in the fact that there is no option to stop the popups (unless you purchase the paid versions), so you need to look at other options though not specifically designed to stop the popups, but as a consequence will also stop them.

in the past few days i've been receiving a popup at least once a day. today a new big kind of popup appeared with a photograph in it (very obnoxious: see attachment). it seems Avast has gotten more aggressive with it's advertising (as said).
Title: Re: Offer pop-ups
Post by: venom_zx@msn.com on April 02, 2015, 09:28:40 PM
To be fair, this is not Avast's "business model" it is employed by many companies all over the world. Aluminum siding is always extra ;)
to be fair, you don't have to invent somethingto use it. it seems more like sabotage to me.
Title: Re: Offer pop-ups
Post by: glitterninja@gmail.com on April 05, 2015, 09:23:55 AM
i've been using (and recommending) Avast for over a decade. the popups are pretty annoying. if you're doing work or research or whatever, they are totally distracting. you can't measure this in the amount of time it takes to close the advertisement. and it's just getting worse.

Absolutely. I came here specifically looking for some feedback from others about these popups because they are EXTREMELY intrusive now.

I get ads for the "business" version of Avast that take up 1/4 of my screen now. I mean that literally -- it's the pop-up venom_zx just posted about, and it takes up a really huge chunk of my screen, and you have to wait until the stupid thing scrolls up before you can click it to make it go away. That's on top of the 4-6 "regular" popups I get during the day.

And I get popups advertising the VPN every time I go to what you'd call an adult website. I'm a film researcher and doing an article on Radley Metzger films, thus end up on sites for research that apparently are on some kind of list that Avast recognizes, because it triggers a VPN ad to tell me they can hide my IP from the website I'm visiting. I never get those VPN ads otherwise.

It's so bad now that I came here to look for discussion and found two threads, one where people insisted those VPN ads have nothing to do with the websites you go to, and this one, where a bunch of people have said nothing but "pay or shut up and stop posting here."

It's very frustrating. Silent/gaming mode is okay but you want the popups if there's a virus notification. There's no middle ground: either multiple ads a day (some of them huge) or no popups and also no virus notification, either.
Title: Re: Offer pop-ups
Post by: email@ann-voysey.net on April 05, 2015, 11:32:13 AM
I agree that the new huge ads are very intrusive.  They also are of no interest to me as I don't run a business.  The ones asking to fill in surveys are also irritating as even if you fill in the survey they still keep popping up.   So today I am going to look for another free AV.  Plenty of research to do today.
Title: Re: Offer pop-ups
Post by: kenll@hotmail.co.uk on April 05, 2015, 12:02:50 PM
I am also losing patience with the new 'supersize' (and irrelevant) business pop-ups. Irritation at increased frequency is giving way to annoyance.

Ken
Title: Re: Offer pop-ups
Post by: mrralan@yahoo.com on April 05, 2015, 04:16:45 PM
I agree that the new huge ads are very intrusive.  They also are of no interest to me as I don't run a business.  The ones asking to fill in surveys are also irritating as even if you fill in the survey they still keep popping up.   So today I am going to look for another free AV.  Plenty of research to do today.

Tortoise, please report back what you find in your search for a new AV.  Thanks.
Title: Re: Offer pop-ups
Post by: bob3160 on April 05, 2015, 04:48:08 PM
Quote
That's on top of the 4-6 "regular" popups I get during the day

I also use the free version and have never experience this ??? The pop ups might not be enjoyable but,
exaggerating what actually happens certainly doesn't help at all.
If you're that disgruntled, activate the silent gamers mode or spend some money and pay for the product. :)
Title: Re: Offer pop-ups
Post by: davews on April 06, 2015, 08:03:19 AM
And yet another dismissive statement from Avast Evangelist. Sorry, the Avast Business popup is by far the worst of the bunch, I have had it every day for the past week or so and I am not a business. Taking up a quarter of the screen is beyond a joke. As for paying, I looked and I do not need ANY of the things included in Pro. Sorry Avast, like most on this thread we are not amused and looking for alternatives.
Title: Re: Offer pop-ups
Post by: bob3160 on April 06, 2015, 02:55:14 PM
And yet another dismissive statement from Avast Evangelist. Sorry, the Avast Business popup is by far the worst of the bunch, I have had it every day for the past week or so and I am not a business. Taking up a quarter of the screen is beyond a joke. As for paying, I looked and I do not need ANY of the things included in Pro. Sorry Avast, like most on this thread we are not amused and looking for alternatives.
Not dismissive at all. Just factual. I didn't say I like it but 6 popups per day isn't factual.
On my screen it only takes up a small corner so I guess it depends on the size of your screen.

Title: Re: Offer pop-ups
Post by: davews on April 06, 2015, 05:59:14 PM
The '6 popups per day' was not said by me. I have though already seen the 'Business Avast' popup twice today and I was away from my computer for several hours this morning so there might have been more. One reply to this thread immediately after my post has mysteriously disappeared.
Title: Re: Offer pop-ups
Post by: CraigB on April 06, 2015, 06:05:47 PM
One reply to this thread immediately after my post has mysteriously disappeared.
Techknow's post was removed because as off late all his posts consist of attacks on certain Evangelists and does not add to the content of this topic.
Title: Re: Offer pop-ups
Post by: Vladimyr on April 07, 2015, 03:00:46 PM
Avast gains or loses users according to the judgement of each individual.
Some are aghast at the sight of an ad or a 'shopping cart'.
Some are indifferent.
Some might even like them!

I mostly use AIS (I don't recall seeing any ads there) but I'm a curious kinda guy so I like to keep at least one machine running the Free version, just to see what's going on.

All I can say is, in the words (I think I recall correctly) of Graham Chapman in 'Monty Python and the Holy Grail',
"What an eccentric performance!"  ;D

If you truly are sufficiently offended by Avast marketing its own products within its own products to stop using their product, then just stop. Your non-use of the product will get the message through. And by all means tell them (briefly and pointedly) at sales@avast.com (sales@avast.com) and/or support@avast.com (support@avast.com)

If you decide to keep using the product but would just rather not see the ads, you too can take a little time to tell them what you think at the above addresses.

In the meantime, , somewhat ironically, one workaround might be to take the advice from the most recent ad and change to "Avast for Business". It's no less free than 'Avast Free' and all the marketing is in the admin console.



 
Title: Re: Offer pop-ups
Post by: dprout69@outlook.com on April 08, 2015, 03:32:08 PM
I am also losing patience with the new 'supersize' (and irrelevant) business pop-ups. Irritation at increased frequency is giving way to annoyance.

Ken

As expected... they have the right to advertise... give them an inch they take a mile.  They may have the right to advertise but they do not have to right to become a nuisance and they have crossed the line with these business ads.

KNOCK IT OFF!

And whomever is running around power hungry and deleting everyone's posts knock that off too!

Title: Re: Offer pop-ups
Post by: bob3160 on April 08, 2015, 04:01:01 PM
I am also losing patience with the new 'supersize' (and irrelevant) business pop-ups. Irritation at increased frequency is giving way to annoyance.

Ken

As expected... they have the right to advertise... give them an inch they take a mile.  They may have the right to advertise but they do not have to right to become a nuisance and they have crossed the line with these business ads.

KNOCK IT OFF!

And whomever is running around power hungry and deleting everyone's posts knock that off too!
You have alternatives and choices. Are you actually still using Avast ???
Title: Re: Offer pop-ups
Post by: iroc9555@yahoo.com on April 08, 2015, 04:22:39 PM
And yet another dismissive statement from Avast Evangelist. Sorry, the Avast Business popup is by far the worst of the bunch, I have had it every day for the past week or so ....

It is not a dismissive statement by us. I could not tell you why you are having it that many times, but in my case I just had it once last week. This week, today, I got the one about Avast survey.

This has been said many times in the forums. The Pop up adverts come piggy backing Avast VPS ( main virus sig updates ). I have them set so that Avast look for them every 4 hours ( default ) so If I stayed in front of the screen for 8 hours, I would get 2 pop ups at the most if any is sent.

Usually Avast has 2 main VPS updates a day. May be 3; However, I can not say that if there was no new VPS when Avast look for them, it would pop up or not an advert. So If you have reconfigured when Avast looks for updates to 2 hours or less ( BTW it is not necessary since you got stream updates 24/7 ) instead of 4 hours, you might have more pop up adverts.

So, check your updates virus signature time so that Avast looks for them every 4 or 6 hours. Make your info and updates popups last only 1 second, and may be these pop ups will become less intrusive.
Title: Re: Offer pop-ups
Post by: dprout69@outlook.com on April 08, 2015, 05:15:23 PM
I am also losing patience with the new 'supersize' (and irrelevant) business pop-ups. Irritation at increased frequency is giving way to annoyance.

Ken

As expected... they have the right to advertise... give them an inch they take a mile.  They may have the right to advertise but they do not have to right to become a nuisance and they have crossed the line with these business ads.

KNOCK IT OFF!

And whomever is running around power hungry and deleting everyone's posts knock that off too!
You have alternatives and choices. Are you actually still using Avast ???

Except Bob's useless posts... feel free to delete those and his account
Title: Re: Offer pop-ups
Post by: bob3160 on April 08, 2015, 05:21:12 PM
I am also losing patience with the new 'supersize' (and irrelevant) business pop-ups. Irritation at increased frequency is giving way to annoyance.

Ken

As expected... they have the right to advertise... give them an inch they take a mile.  They may have the right to advertise but they do not have to right to become a nuisance and they have crossed the line with these business ads.

KNOCK IT OFF!

And whomever is running around power hungry and deleting everyone's posts knock that off too!
You have alternatives and choices. Are you actually still using Avast ???

Except Bob's useless posts... feel free to delete those and his account
Still waiting for our answer ???
Title: Re: Offer pop-ups
Post by: dprout69@outlook.com on April 08, 2015, 05:27:01 PM
I am also losing patience with the new 'supersize' (and irrelevant) business pop-ups. Irritation at increased frequency is giving way to annoyance.

Ken

As expected... they have the right to advertise... give them an inch they take a mile.  They may have the right to advertise but they do not have to right to become a nuisance and they have crossed the line with these business ads.

KNOCK IT OFF!

And whomever is running around power hungry and deleting everyone's posts knock that off too!
You have alternatives and choices. Are you actually still using Avast ???

Except Bob's useless posts... feel free to delete those and his account
Still waiting for our answer ???

What does your question have to do with this thread?  Bob you have posted nothing of any use to any one in over a year.  Time to retire from the forum.
Title: Re: Offer pop-ups
Post by: Rednose on April 08, 2015, 05:37:58 PM
And whomever is running around power hungry and deleting everyone's posts knock that off too!

Hi dprout69 :)

No one is "power hungry" here.
We can see exactly which posts are deleted, and by who.
So any misuse would be noticed immediately.

That said : There is also a forum bug that makes posts sometimes disappear as soon as you post them.
We are aware of that bug, but right now we don't have a fix for it.

Greetz, Red.
Title: Re: Offer pop-ups
Post by: bob3160 on April 08, 2015, 05:55:17 PM
I am also losing patience with the new 'supersize' (and irrelevant) business pop-ups. Irritation at increased frequency is giving way to annoyance.

Ken

As expected... they have the right to advertise... give them an inch they take a mile.  They may have the right to advertise but they do not have to right to become a nuisance and they have crossed the line with these business ads.

KNOCK IT OFF!

And whomever is running around power hungry and deleting everyone's posts knock that off too!
You have alternatives and choices. Are you actually still using Avast ???

Except Bob's useless posts... feel free to delete those and his account
Still waiting for our answer ???

What does your question have to do with this thread?  Bob you have posted nothing of any use to any one in over a year.  Time to retire from the forum.
Just so the record is clear, your deleted posts have nothing to do with me.
Your continued personal attacks however can wind up with you being banned from this forum.
I would suggest that you stop your constant attack against certain Forum members. (myself included)
I am still waiting for an answer.  :(
Title: Re: Offer pop-ups
Post by: dprout69@outlook.com on April 08, 2015, 06:27:28 PM
I am also losing patience with the new 'supersize' (and irrelevant) business pop-ups. Irritation at increased frequency is giving way to annoyance.

Ken

As expected... they have the right to advertise... give them an inch they take a mile.  They may have the right to advertise but they do not have to right to become a nuisance and they have crossed the line with these business ads.

KNOCK IT OFF!

And whomever is running around power hungry and deleting everyone's posts knock that off too!
You have alternatives and choices. Are you actually still using Avast ???

Except Bob's useless posts... feel free to delete those and his account
Still waiting for our answer ???

What does your question have to do with this thread?  Bob you have posted nothing of any use to any one in over a year.  Time to retire from the forum.
Just so the record is clear, your deleted posts have nothing to do with me.
Your continued personal attacks however can wind up with you being banned from this forum.
I would suggest that you stop your constant attack against certain Forum members. (myself included)
I am still waiting for an answer.  :(

Just so the record is clear, never made any connection to you and posts being deleted... guilty conscious?  Just a question.
Just so the record is clear, I would suggest you retire from the forum... not a personal attack... just a suggestion. 
Just so the record is clear, I never personally attack any forum members as I don't know any.  However, I am attacking your reading comprehension skills because the responses that you provide always show a lack of failing to understand what the OP is asking, fails to understand how your words and passive aggressive mannerisms cause an unpleasant experience for posters, fails to understand that how you are asking me a question which is utter nonsense and has nothing to do with the topic of this thread, slows everyone down and Bob if you need your answer, just look at the post for which you are asking the question... ya see that little screenshot that I attached?  Do you?  That means that I am using avast... was that hard to figure out on your own?

Quit wasting people's time and retire... just a suggestion.
Title: Re: Offer pop-ups
Post by: CraigB on April 08, 2015, 06:35:50 PM
dprout69@ you can drop the attitude thanks, I've already given you a warning...if you'd like that bumped up to a ban then you are going the right way about it ::)
Title: Re: Offer pop-ups
Post by: venom_zx@msn.com on April 09, 2015, 04:53:33 AM
i'm carefully following this thread. obviously there are 2 sides to this. but one things is certain. there was not this much advertisement in the past. i think this thread needs a little more serious discussion.

let me ask the people that don't mind the advertisements. how much would you consider too much?
Title: Re: Offer pop-ups
Post by: dprout69@outlook.com on April 09, 2015, 01:32:34 PM
i'm carefully following this thread. obviously there are 2 sides to this. but one things is certain. there was not this much advertisement in the past. i think this thread needs a little more serious discussion.

let me ask the people that don't mind the advertisements. how much would you consider too much?

3 sides... you have the evangelists that will never say anything bad about the product no matter how bad it is so they will never say it's too much... you have the people in the thread that feel no advertising should be included which is just as ridiculous and you have people like me that understands they have the right to advertise until they make themselves a nuisance which is inevitable because they will push until they get enough push back.  I defended their right to advertise at the beginning of this thread and now within less than a month they felt it was ok to put a pop up on almost 1/4 of my screen.  That's too much.
Title: Re: Offer pop-ups
Post by: Rednose on April 09, 2015, 02:24:40 PM
i'm carefully following this thread. obviously there are 2 sides to this. but one things is certain. there was not this much advertisement in the past. i think this thread needs a little more serious discussion.

let me ask the people that don't mind the advertisements. how much would you consider too much?

you have the evangelists that will never say anything bad about the product no matter how bad it is so they will never say it's too much...

Not true :)

All kinds of issues are discussed among (Uber)Evangelists and with Avast!, but that is not vissiable for other forum users.
We can freely express our opinions ( otherwise I would already have been gone ), and we don't agree on everything, but sometimes we can convince Avast! to change things.

Also among the (Uber)Evangelists there are many different caracters with different opinions.
But you don't see that all here in public ;)

Greetz, Red.


Title: Re: Offer pop-ups
Post by: bob3160 on April 09, 2015, 02:43:07 PM
@ dprout69,
Agree with everything ??? You must be kidding. There are also many email communications that you never see.
Many of the changes and many of the ads that have been complained about stopped because of our complaints.
You may not see or know about it but it happens frequently.
The ability to disagree and complain is also one of the reasons why after 12 years, Avast is still protecting my computer.
Disagreeing is healthy. Harassing is a different matter and usually accomplishes nothing more than bad feelings.
Title: Re: Offer pop-ups
Post by: dprout69@outlook.com on April 09, 2015, 04:01:02 PM
Whatever is happening behind the scenes is unknown to those non evangelists who read the forum.  In the years I have been reading this I can honestly say with no exaggeration or hesitation I have never seen an evangelist say a single thing against Avast.  Now if that occurs behind the scenes more power to you, however some stuff that is slipping through such as this business ad that takes up 1/4 of the screen simply isn't acceptable and obviously means the message isn't being delivered clearly enough.  So if no one at Avast can see straight, I would hope that the evangelist would and let them know they are upsetting a few people.  @lakrsrool earlier said a couple of ads were aggressive... to which I said meh... NOW I say this is aggressive. 

They have increased in number, size, time (as they are certainly staying up much longer than the pop up options have been previously) and this is just in the last month.

So prove me wrong... let avast know instead of telling users to like it or lump it.
Title: Re: Offer pop-ups
Post by: bob3160 on April 09, 2015, 04:58:14 PM
Whatever is happening behind the scenes is unknown to those non evangelists who read the forum.  In the years I have been reading this I can honestly say with no exaggeration or hesitation I have never seen an evangelist say a single thing against Avast.  Now if that occurs behind the scenes more power to you, however some stuff that is slipping through such as this business ad that takes up 1/4 of the screen simply isn't acceptable and obviously means the message isn't being delivered clearly enough.  So if no one at Avast can see straight, I would hope that the evangelist would and let them know they are upsetting a few people.  @lakrsrool earlier said a couple of ads were aggressive... to which I said meh... NOW I say this is aggressive. 

They have increased in number, size, time (as they are certainly staying up much longer than the pop up options have been previously) and this is just in the last month.

So prove me wrong... let avast know instead of telling users to like it or lump it.
Like it or Lump it in the free version is not anything you or I can change. We can make some program changes and limit their effect.
This is a decision made by Avast. I've pointed out before that they are not a 501c3 corporation and must feel theses ads increase sales.
I may not agree but can't change that fact any more than you have been able to do so.
I just attempt to seek change in a different way than your method.
 
Title: Re: Offer pop-ups
Post by: mrralan@yahoo.com on April 19, 2015, 06:44:37 PM
And yet another dismissive statement from Avast Evangelist. Sorry, the Avast Business popup is by far the worst of the bunch, I have had it every day for the past week or so ....

It is not a dismissive statement by us. I could not tell you why you are having it that many times, but in my case I just had it once last week. This week, today, I got the one about Avast survey.

This has been said many times in the forums. The Pop up adverts come piggy backing Avast VPS ( main virus sig updates ). I have them set so that Avast look for them every 4 hours ( default ) so If I stayed in front of the screen for 8 hours, I would get 2 pop ups at the most if any is sent.

Usually Avast has 2 main VPS updates a day. May be 3; However, I can not say that if there was no new VPS when Avast look for them, it would pop up or not an advert. So If you have reconfigured when Avast looks for updates to 2 hours or less ( BTW it is not necessary since you got stream updates 24/7 ) instead of 4 hours, you might have more pop up adverts.

So, check your updates virus signature time so that Avast looks for them every 4 or 6 hours. Make your info and updates popups last only 1 second, and may be these pop ups will become less intrusive.

Now the ads are popping up in between updates!  I just got one advertising their mobile product even though avast didn't check for updates.  I have all my popups set for a 1 second duration except Malware incidents and the thing stayed up for at least 20 seconds.
Title: Re: Offer pop-ups
Post by: lakrsrool on April 20, 2015, 03:56:02 AM
Whatever is happening behind the scenes is unknown to those non evangelists who read the forum.  In the years I have been reading this I can honestly say with no exaggeration or hesitation I have never seen an evangelist say a single thing against Avast.  Now if that occurs behind the scenes more power to you, however some stuff that is slipping through such as this business ad that takes up 1/4 of the screen simply isn't acceptable and obviously means the message isn't being delivered clearly enough.  So if no one at Avast can see straight, I would hope that the evangelist would and let them know they are upsetting a few people.  @lakrsrool earlier said a couple of ads were aggressive... to which I said meh... NOW I say this is aggressive. 

They have increased in number, size, time (as they are certainly staying up much longer than the pop up options have been previously) and this is just in the last month.

So prove me wrong... let avast know instead of telling users to like it or lump it.

Since I am being quoted here (see in RED above), I'll respond.  I frankly do not recall ever saying quote: "a couple of ads were aggressive" as you've said I have.... I do recall saying that I had been generally getting far more that 2-3 ads per day as some had been suggesting is the case (and as many as even 5+, of which I'm presuming Bob3160 would say is possibly an exaggeration which perhaps admittedly may be but then it's possible that Bob3160 may not be taking into account the number of hours I generally use a  computer and in any case I can certainly say it sure seemed like it was that much at the time).  I'd say it is probably more accurate to say that I was complaining about more than say "2-3 ads" minimally as being in your words too "aggressive" than to say I stated in your words quote "a couple of ads were aggressive".  In fact you might even notice in the example interchange below I actually said quote "couple of times a day, well OK" (that is relative to my computer usage, which I'll touch on below), so it would appear I am perhaps being misquoted by you dprout69, unless of course I'm forgetting somewhere that I said differently and in that case I welcome a post showing where I'm mistaken which is of course not out of the question and I'll be happy to apologize for my oversight.  It is interesting to see how you've now reached a similar conclusion that I had in regards to ads and I'll say that I clearly do agree with you that the example image you posted is clearly beyond the pale.

That all said, most importantly what I've often been saying all along is that the number of ads will inherently be relative to how much a person uses their respective computer obviously.  A person using the computer 2-3 hours a day will have a very different experience than a person who will invariably use their computer 10-15 hours a day as is very often the case with me.  And of course as a result in my case I had been clearly experiencing far more than 2-3 ads per day as I've said many times in this topic which again as I've very often pointed out will obviously always be a direct consequence to the number of hours a user happens to be on the computer.

I'd say that the following prior interchange in this thread (page 5 to be specific) serves to illustrate basically the point I've been making for the most part:

I updated avast 2 days ago and ever since I been getting an annoying pop-up daily asking me to upgrade.  Is this how its going to be from now on?

Read through the thread if you like, I'd only say if you just get one POPUP daily then consider yourself fortunate.  Of course as I've  pointed out in this thread it all depends upon how much of the time a user is on their respective computer but I can tell you someone like myself who works most of the day and sometimes into the night on many different things on my computer I will get several POPUPS (far more than 2-3 times) within that time.

And of course I discussed this below (in part) in a reply I posted on the previous page 4 (where the OP was arguing 2-3 times a day shouldn't be a problem) in regards to how there exists a much greater impact for users who are on their respective computers longer than most:

I can tell you that I've had just the "seasonal sale" POPUP alone appear far more than 2 to 3 times a day.  A couple of times a day, well OK, but if you think about it, you might experience a bombshell epiphany and recognize that the frequency that a user might experience repetitive POPUPS will inherently depend upon how much of the time a person is on their computer (hmmm head scratch, light bulb turns on). 

A person can be on their computer for various reasons (i.e. they may be involved in application programming and/or designing websites or they maybe involved in an on-line business or they may be involved in their own respective marketing program etc etc for example) which requires them to be on the computer most of the time.  In my case I am mostly on my computer various times throughout the day and night for prolonged periods of time and again I can assure you that I get various types of Avast POPUPS FAR MORE than just 2 to 3 times a day and when you happen to be diligently working on something it is clearly distracting to be interrupted with the irritant of an incidental ad when the fact is I have other applications that provide me with much more meaningful POPUP messages throughout the day and night that are far more critical to my needs than the insignificance of a repetitive ad all day and night long.  Which is why I have previously suggested that either "learning" software or giving the user the option to minimally reduce the ads in situations where the user happens to be on their respective computer for longer periods of time than most is a reasonable option to consider offering the user. 

Personally, I don't see how POPPING UP an ad (especially the very same one) more than once a day is necessary and more than that it would seem to me to be in the realm of "badgering" hence not only unnecessary but actually work against the goal of promoting the product as a result of this aggressive approach to marketing a product.
Title: Re: Offer pop-ups
Post by: bob3160 on April 20, 2015, 07:37:52 AM
Wow, another novel.
I also spend at least 12 hrs per day, sometimes more on my computer and can't remember getting more than 2
pop ups in a day. Some days less, some days none at all.
Still don't have any problems with simply closing them or waiting till they disappear on their own. After all, I'm getting my protection for free.
Title: Re: Offer pop-ups
Post by: ocyl@shaw.ca on April 20, 2015, 08:20:23 AM
Your continued personal attacks however can wind up with you being banned from this forum.
I would suggest that you stop your constant attack against certain Forum members.

Wow, another novel.

bob3160, please stop your attacks on others.  Thank you.
Title: Re: Offer pop-ups
Post by: bob3160 on April 20, 2015, 02:39:10 PM
Your continued personal attacks however can wind up with you being banned from this forum.
I would suggest that you stop your constant attack against certain Forum members.

Wow, another novel.

bob3160, please stop your attacks on others.  Thank you.
What attacks ??? Do you see something I don't ???
Title: Re: Offer pop-ups
Post by: Eddy on April 20, 2015, 02:49:56 PM
Unless a evil alien has taken over Bob's body and mind, he is not attacking anyone.
Title: Re: Offer pop-ups
Post by: ocyl@shaw.ca on April 20, 2015, 04:02:45 PM
Wow, another novel.

The mocking tone was unnecessary.
Title: Re: Offer pop-ups
Post by: Eddy on April 20, 2015, 04:53:38 PM
No it wasn't.
Look at the other posts of lakrsrool.
They are all complete "novels"
Title: Re: Offer pop-ups
Post by: korozyon@hotmail.com on April 24, 2015, 06:03:37 PM
So is there any way to get rid of these intrusive pop-ups or not?

I have been using avast for more than seven years and each time one of these pop-ups comes up I consider abandoning Avast more and more.

Title: Re: Offer pop-ups
Post by: mrralan@yahoo.com on April 24, 2015, 11:22:22 PM
The only way to get rid of them in the Free version is to select Silent/Gaming Mode in General Settings.  The problem with that is you will not get important alerts about malware or virus infections/attempts.
Title: Re: Offer pop-ups
Post by: DavidR on April 25, 2015, 01:22:09 AM
The only way to get rid of them in the Free version is to select Silent/Gaming Mode in General Settings. 

The problem with that is you will not get important alerts about malware or virus infections/attempts.

2. By all accounts this isn't totally correct virus alerts would take precedence over silent mode.

However there are some interactive windows such as, if you have hardened mode (Aggressive) enabled you don't see the interactive window when you launch a program. The program just won't launch, that is essentially your only indication there is something going on under silent mode.

At that point disable silent mode and launch the program and you should see the Hardened Mode interactive window.
Title: Re: Offer pop-ups
Post by: bob3160 on April 25, 2015, 03:41:13 PM
Quote
However there are some interactive windows such as, if you have hardened mode (Aggressive) enabled you don't see the interactive window when you launch a program. The program just won't launch, that is essentially your only indication there is something going on under silent mode.At that point disable silent mode and launch the program and you should see the Hardened Mode interactive window.

That seems like a lot more work and more time consuming than just clicking the X to close the pop up box.
To each their own.  :)
Title: Re: Offer pop-ups
Post by: stibi on May 17, 2015, 11:30:22 AM
All kinds of issues are discussed among (Uber)Evangelists and with Avast!, but that is not vissiable for other forum users.

That's new to me. Does it mean that Evangelists have a special function here? I thought it's a kind of nickname like Newbie or Jr. Member.
Title: Re: Offer pop-ups
Post by: iroc9555@yahoo.com on May 17, 2015, 10:40:57 PM
All kinds of issues are discussed among (Uber)Evangelists and with Avast!, but that is not vissiable for other forum users.

That's new to me. Does it mean that Evangelists have a special function here? I thought it's a kind of nickname like Newbie or Jr. Member.

OT, but read: https://forum.avast.com/index.php?topic=93015.0
Title: Re: Offer pop-ups
Post by: bob3160 on May 17, 2015, 10:46:22 PM
All kinds of issues are discussed among (Uber)Evangelists and with Avast!, but that is not vissiable for other forum users.

That's new to me. Does it mean that Evangelists have a special function here? I thought it's a kind of nickname like Newbie or Jr. Member.

OT, but read: https://forum.avast.com/index.php?topic=93015.0 (https://forum.avast.com/index.php?topic=93015.0)
Some of the forum restrictions mentioned in that post changed with the restart of this forum.
Title: Re: Offer pop-ups
Post by: Rednose on May 18, 2015, 03:56:29 AM
All kinds of issues are discussed among (Uber)Evangelists and with Avast!, but that is not vissiable for other forum users.

That's new to me. Does it mean that Evangelists have a special function here? I thought it's a kind of nickname like Newbie or Jr. Member.

To inform you :

In the old days you became an Evangelist when you had reached 500 posts. For a short time it was 600 and 700 ( or 750 ) posts, because some members were only posting to become an Evangelist. That was ( also ) a reason Avast! changed the Evangelist status into something that has to be granted to you by them. The Evangelists who already had that status that time, kept it. And Avast! introduced the Überevangelist status which also has to be granted to you. The Überevangelists have some limited moderation rights.

Greetz, Red.
Title: Re: Offer pop-ups
Post by: stibi on May 18, 2015, 10:45:43 AM
Thanks for the information.

Curious game to climb a ladder that doesn't lead to anything real ...
Title: Re: Offer pop-ups
Post by: bob3160 on May 18, 2015, 04:08:49 PM
Thanks for the information.

Curious game to climb a ladder that doesn't lead to anything real ...
There isn't any ladder to climb. Those of us who volunteer our time to help those with less knowledge,
do so because we enjoy helping others. Since we aren't looking for anything, nothing needs to be offered. :)
Helping someone in need also brings it's own rewards. :)
Title: Re: Offer pop-ups
Post by: Quiksilver on May 18, 2015, 05:53:13 PM
Thanks for the information.

Curious game to climb a ladder that doesn't lead to anything real ...

Always thinking about the big picture...

The more Evangelists and Uber-Evangelists help us, the more time we can devote to providing adequate support for other complex issues such as when someone mistypes their email address and we have to go on a wild-goose chase.
Title: Re: Offer pop-ups
Post by: schmidthouse on May 18, 2015, 05:56:57 PM
Thanks for the information.

Curious game to climb a ladder that doesn't lead to anything real ...

Always thinking about the big picture...

The more Evangelists and Uber-Evangelists help us, the more time we can devote to providing adequate support for other complex issues such as when someone mistypes their email address and we have to go on a wild-goose chase.

lol ;D
And I'm sure there are plenty of those folks.
Title: Re: Offer pop-ups
Post by: overhaze@gmail.com on May 18, 2015, 06:32:44 PM
Free antivirus programs Avast very noticeably among them are now acting as adware. The fact it is popping up unwanted adverts for itself does not change the fact it is popping up unwanted adverts. I would love to hear from someone on the dev team, someone who can tell me how they feel this is in the customers best interests, having avast doing something it was build to stop.
Title: Re: Offer pop-ups
Post by: essexboy on May 18, 2015, 06:50:09 PM
How do they pay the developers and other staff ?  Without asking people to upgrade to the paid for versions
Title: Re: Offer pop-ups
Post by: overhaze@gmail.com on May 18, 2015, 06:54:59 PM
By asking them to upgrade. Once, during installation.
Title: Re: Offer pop-ups
Post by: Cast on May 19, 2015, 09:35:47 AM
By asking them to upgrade. Once, during installation.
And for those that want to trial it before they upgrade? Pay first and then decide later they dont want it?
Title: Re: Offer pop-ups
Post by: stibi on May 19, 2015, 11:24:39 AM
There isn't any ladder to climb. Those of us who volunteer our time to help those with less knowledge,

I meant "because some members were only posting to become an Evangelist" when I wrote my statement  :P :)
Title: Re: Offer pop-ups
Post by: overhaze@gmail.com on May 19, 2015, 02:55:20 PM
By asking them to upgrade. Once, during installation.
And for those that want to trial it before they upgrade? Pay first and then decide later they dont want it?

The option to opt in to the 30 day free trial would be offered on download. But it should not be the default.
Title: Re: Offer pop-ups
Post by: bob3160 on May 19, 2015, 03:58:46 PM
By asking them to upgrade. Once, during installation.
And for those that want to trial it before they upgrade? Pay first and then decide later they dont want it?

The option to opt in to the 30 day free trial would be offered on download. But it should not be the default.
When you install the free version, you have that option right now.
Title: Re: Offer pop-ups
Post by: overhaze@gmail.com on May 19, 2015, 09:15:57 PM
Let me ask this. If any other software popped up adverts and upgrade nags daily the way Avast and other free AVs do would anyone have issue calling it adware? Would anyone consider it acceptable?

When you are trusting the security of your computer (or in the case of a free AV often someone else's) to a company is it unreasonable to expect that company to be better than the people it protects against? To not adopt their tactics to make money?
Title: Re: Offer pop-ups
Post by: bob3160 on May 19, 2015, 09:29:42 PM
Let me ask this. If any other software popped up adverts and upgrade nags daily the way Avast and other free AVs do would anyone have issue calling it adware? Would anyone consider it acceptable?

When you are trusting the security of your computer (or in the case of a free AV often someone else's) to a company is it unreasonable to expect that company to be better than the people it protects against? To not adopt their tactics to make money?
It would depend entirely on the software and if the software was worth keeping because of it's value to my computer and personal safety.
At this point, the occasional popup (Many days, there aren't any.) is easily closed and doesn't present a problem for me.
Title: Re: Offer pop-ups
Post by: -midnight on May 19, 2015, 09:55:44 PM
I use the free version and I rarely see any offer pop-ups.
Title: Re: Offer pop-ups
Post by: Quiksilver on May 20, 2015, 10:59:03 PM
Let me ask this. If any other software popped up adverts and upgrade nags daily the way Avast and other free AVs do would anyone have issue calling it adware? Would anyone consider it acceptable?

No one is calling anything adware.

I personally purchase a license whenever I download free apps from app stores (Google Play mostly, or iTunes) specifically to get rid of ads - their free version is quite adequate in most cases, but I do dislike nag screens or banner ads placed randomly on the app itself, so I simply purchase a license if only to get rid of ads.

This is just my personal opinion and preference though.
Title: Re: Offer pop-ups
Post by: vulcanstars@yahoo.com on May 25, 2015, 05:53:15 PM
The reason avast started showing ads in their free version is because the two private equity firms that took a majority interest in avast, Summit Partners and CVC, need to see a return on their investment.
Title: Re: Offer pop-ups
Post by: davexnet on May 25, 2015, 07:01:06 PM
I think a lot of people are catching on to advertising in general - the exaggeration, lies and deception that is all too prevalent
in Internet (and some TV) advertising has given the whole thing a bad name.  So much so, that many now make their best attempt
to avoid it like the plague.

The (free)  product should speak for itself by it's quality of operation, support and company business practices.

In your face advertising (annoyance due to repetition) is not the answer, and represents old-school, short sighted thinking.



Title: Re: Offer pop-ups
Post by: tydicea@live.com on May 25, 2015, 07:24:13 PM
Quote
In your face advertising (annoyance due to repetition) is not the answer, and represents old-school, short sighted thinking.
Not to those committed to chasing a dollar.
Title: Re: Offer pop-ups
Post by: davexnet on May 25, 2015, 10:12:27 PM
Quote
In your face advertising (annoyance due to repetition) is not the answer, and represents old-school, short sighted thinking.
Not to those committed to chasing a dollar.

I stand by my description, but that's not to say you're not right, or that the technique doesn't work.
Perhaps to novices and non-tech's it may be more effective.  The rest either ignore the ads or
use silent mode.
Title: Re: Offer pop-ups
Post by: avaster78 on October 20, 2015, 07:37:28 PM
Has Avast reduced of showing these pop-ups, since have not seen them for a while or not that often? I mean it's a good thing if they have.
Title: Re: Offer pop-ups
Post by: bob3160 on October 20, 2015, 07:42:49 PM
Has Avast reduced of showing these pop-ups, since have not seen them for a while or not that often? I mean it's a good thing if they have.
Maybe they are just too busy getting Avast 2016 ready ??? I've also noticed a quieter time. Let's let the sleeping giant lie. :)
Title: Re: Offer pop-ups
Post by: schmidthouse on October 20, 2015, 10:10:45 PM
There has certainly been 'less outraged users' posting lately.