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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: REDACTED on March 13, 2015, 06:48:59 AM

Title: what is the way to stop the free trial
Post by: REDACTED on March 13, 2015, 06:48:59 AM

Hello,
I don´t find where is the place to cancel the trial,i have the premium versions with 2 weeks left but i want to go back in the free basic version today. Could you help me? Thanks a lot

Title: Re: what is the way to stop the free trial
Post by: Eddy on March 13, 2015, 07:57:28 AM

Just let the trial run out, you will get the option to revert to the free version.
Or you can remove avast completely and install the free version fresh.

Title: Re: what is the way to stop the free trial
Post by: DavidR on March 13, 2015, 12:27:43 PM

Quote from: xsara06 on March 13, 2015, 06:48:59 AM

Hello,
I don´t find where is the place to cancel the trial,i have the premium versions with 2 weeks left but i want to go back in the free basic version today. Could you help me? Thanks a lot

The big question - what trial was it, 30 or 60 days ?

The reason I ask is that one of these trials requires that you complete a payment option (60 day trial), so that after the 60 days the payment is actioned.

Title: Re: what is the way to stop the free trial
Post by: REDACTED on March 13, 2015, 02:13:45 PM

Yes is the 60 days trial, that why i want to stop, because i don´t want to be charged.

So do you know what is the process?

thanks really much for you answer!