Avast WEBforum

Consumer Products => Avast Cleanup => Topic started by: AlEebee on March 17, 2015, 11:50:10 PM

Title: Grimefighter refund request
Post by: AlEebee on March 17, 2015, 11:50:10 PM

Just adding details of my ticket number for a refund request sent just now as the suggestion seems to be to do so the assist the process: Ticket ID#FBH-692-75598

Title: Re: Grimefighter refund request
Post by: schmidthouse on March 18, 2015, 01:12:17 AM

Keep in mind, the refund process can take several 'business' days :)

Title: Re: Grimefighter refund request
Post by: REDACTED on March 21, 2015, 05:11:40 AM

I am also waiting for a response to a refund request. It is impossible to talk to customer service people for this company. Very dissatisfied with the whole thing. Talked to support Monday and here it is Friday without a single response. Ticket ID: #VOA-488-30607

Title: Re: Grimefighter refund request
Post by: Asyn on March 21, 2015, 06:36:12 AM

Post your Ticket-ID.

Title: Re: Grimefighter refund request
Post by: AlEebee on March 23, 2015, 12:11:24 AM

I did post it didn't I?

Anyway, my post was really only to flag it as other posts seem to ask for the ticket to be posted here so it can be followed up :)

Title: Re: Grimefighter refund request
Post by: AlEebee on March 25, 2015, 06:51:43 AM

Jolly good. I appear to have left it too late asking for a refund so am stuck with a useless piece of software that has NEVER worked. My fault for being too busy to chase it up sooner then :(

Title: Re: Grimefighter refund request
Post by: schmidthouse on March 25, 2015, 05:35:56 PM

Quote from: AlEebee on March 25, 2015, 06:51:43 AM

Jolly good. I appear to have left it too late asking for a refund so am stuck with a useless piece of software that has NEVER worked. My fault for being too busy to chase it up sooner then :(

Any resolution to your refund request?