Avast WEBforum

Consumer Products => Avast SecureLine VPN => Avast SecureLine VPN for Android => Topic started by: Alberto63 on March 21, 2015, 02:34:32 AM

Title: licence prob
Post by: Alberto63 on March 21, 2015, 02:34:32 AM
I purchased the full licence Premium for Avast Mobile Android. It shall include all features but Securline only says that licence is expireb how can I solve this problem?
Title: Re: licence prob
Post by: Asyn on March 21, 2015, 06:33:21 AM
Submit a ticket: https://support.avast.com/Tickets/Submit
Title: Re: licence prob
Post by: Filip Havlicek on March 21, 2015, 01:52:56 PM
Hi,

Avast Mobile Security and Avast SecureLine have separate licenses. If you purchase a license for Mobile Security, it won't work in SecureLine and vice versa.

Filip
Title: Re: licence prob
Post by: ches9115 on March 23, 2015, 01:23:22 PM
I have the same problem as Alberto but for my desktop... bought....paid...downloaded...installed but the prog cant install the license file.
Now it tells me my license is cancelled.     >:(

Submitted a help request...and waiting.    Hohummm....zzzzz
Title: Re: licence prob
Post by: Filip Havlicek on March 23, 2015, 02:06:04 PM
Hi,

sorry, this is a subforum for Android products. If you need more help, I guess you should write here https://forum.avast.com/index.php?board=53.0

Filip