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Other => General Topics => Topic started by: krypton on March 22, 2015, 07:18:01 AM

Title: ais gets hang
Post by: krypton on March 22, 2015, 07:18:01 AM

hello

my ais gets hang when i click on subscription.why this happens every time when i click on subscription? i also repaired it but i facing same problem too after repairing it.

Title: Re: ais gets hang
Post by: Asyn on March 22, 2015, 01:25:51 PM

Fixed in the latest version: https://forum.avast.com/index.php?topic=168189.0

Title: Re: ais gets hang
Post by: krypton on March 24, 2015, 09:38:54 AM

i am using latest avast version.i still facing this problem.

Title: Re: ais gets hang
Post by: Asyn on March 24, 2015, 09:44:19 AM

1. Download Avast Internet Security: https://files.avast.com/iavs9x/avast_internet_security_setup.exe
2. Follow instructions: https://www.avast.com/uninstall-utility (Run this tool for all prior installed Avast versions..!!)
3. Reinstall Avast with the downloaded installer from point 1.
4. Reboot.

Title: Re: ais gets hang
Post by: krypton on March 29, 2015, 07:43:26 AM

i reinstalled it but facing same problem

this problem happening from last 2 versions i updated.it still need to be fix.

Title: Re: ais gets hang
Post by: Asyn on March 29, 2015, 08:59:38 AM

Submit a ticket: https://support.avast.com/Tickets/Submit