Avast WEBforum

Consumer Products => Avast Cleanup => Topic started by: REDACTED on March 23, 2015, 11:14:42 PM

Title: Grime Fighter
Post by: REDACTED on March 23, 2015, 11:14:42 PM

I bought this program to get rid of that stupid Adscout malware.  After going through the whole thing it did not remove any of it.  Wish I  new  what the deal is.

Title: Re: Grime Fighter
Post by: REDACTED on March 23, 2015, 11:31:11 PM

Hello marcia19 and welcome.

Sorry to tell you but GF does not remove malware. GF just remove junk and makes modificacions to improve your system performance: https://www.avast.com/grimefighter

You can either stay with GF or aske for a refund through Avast Support: https://support.avast.com/

If you still need help to remove whatever malware is affecting your system, follow this guide: http://forum.avast.com/index.php?topic=53253.0

Open a new topic and attach ( Do not copy/paste ) logs for Malwarebytes ( MBAM ), Farbar Recovery Scan Tool ( FRST ), and aswMBR.exe here:

http://forum.avast.com/index.php?board=4.0

Where an expert in the removal of malware will help you.

Good luck.