Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: REDACTED on March 25, 2015, 09:52:35 AM

Title: Can't connect to legit sites
Post by: REDACTED on March 25, 2015, 09:52:35 AM

Since last update I can't connect to legit sites. With web-shield off it is possible to work some work, but not to sign in to avast forum!! You ask me how could I post this message? I've used another fully unprotected Xubuntu comp.
Avast: 2015.10.2.2215  OS: Windows XP SP3 Browser: PaleMoon

Title: Re: Can't connect to legit sites
Post by: Pondus on March 25, 2015, 10:35:29 AM

do you use a firewall other then windows?

if so, try this ... delete all avast rules in firewall, reboot and create new rules when firewall ask

Title: Re: Can't connect to legit sites
Post by: Asyn on March 25, 2015, 10:35:53 AM

- Which Avast..? (Free/Pro/IS/Premier)
- Other security related software installed..?
- Which AV(s) did you use before Avast..?

Title: Re: Can't connect to legit sites
Post by: REDACTED on March 25, 2015, 11:03:09 AM

I'm using Avast free for 4+ years, Windows firewall is disabled, Avast firewall is off. The issue showed up after reinstalling Avast yesterday. I've noticed that after disabling/enabling web-shield thrice connections work OK

Title: Re: Can't connect to legit sites
Post by: REDACTED on March 25, 2015, 11:04:46 AM

Cont: No other security software installed before

Title: Re: Can't connect to legit sites
Post by: Asyn on March 25, 2015, 11:13:55 AM

1. Download Avast Free Antivirus: https://files.avast.com/iavs9x/avast_free_antivirus_setup.exe
2. Follow instructions: https://www.avast.com/uninstall-utility (Run this tool for all prior installed Avast versions..!!)
3. Reinstall Avast with the downloaded installer from point 1.
4. Reboot.

Title: Re: Can't connect to legit sites
Post by: REDACTED on March 26, 2015, 01:00:46 PM

Clean install helped. Also disable reputation services.
Thanks for  all your helpful advises.

Title: Re: Can't connect to legit sites
Post by: Asyn on March 27, 2015, 05:44:35 AM

You're welcome.