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Business Products => Archive (Legacy) => Avast Business => USA Education Products => Topic started by: jrr316 on March 25, 2015, 01:46:12 PM

Title: Renew EDU License
Post by: jrr316 on March 25, 2015, 01:46:12 PM
Hello,
I have emailed the edu@ email address but have not gotten a response about renewing my license code.  Can you please help?
Title: Re: Renew EDU License
Post by: REDACTED on March 25, 2015, 04:17:34 PM
How long ago did you send in for the renewed license? I believe ours took about a week to come back.
Title: Re: Renew EDU License
Post by: jrr316 on March 27, 2015, 01:45:58 PM
About 2 weeks ago.
Title: Re: Renew EDU License
Post by: REDACTED on March 27, 2015, 04:10:01 PM
If you're sure it didn't get stuck in your spam folder AND you verified that the updated license is not shown at http://my.avast.com, you will want to contact them again.

1-855-836-7338
edu@avast.com

The education forums are mostly Community Support. We occasionally see an actual staff member, but not very often.
Title: Re: Renew EDU License
Post by: jrr316 on March 30, 2015, 07:17:10 PM
I called.  You log into edu.avast.com and it is all there.