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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: REDACTED on April 03, 2015, 02:06:04 PM

Title: Outlook spambar
Post by: REDACTED on April 03, 2015, 02:06:04 PM
I don't want to see the spam bar in my Outlook 2003 so up to now I have been deleting the asoutext.dll file in the Avast program folder. I would prefer an option to check but Avast seems determined not to implement this.

However with the last programme update a few days ago, I can no longer do this. I get a permissions error even though I am the administrator.

Does anyone know how to get rid of this file under Windows 7(32)? or is there an alternative way todisable this unwanted feature.

Thanks

John
Title: Re: Outlook spambar
Post by: Pondus on April 03, 2015, 02:58:35 PM
Avast 2015: Changing, adding, or removing individual program components and features in setup configuration of Avast Antivirus
https://www.avast.com/en-eu/faq.php?article=AVKB96#artTitle

Title: Re: Outlook spambar
Post by: REDACTED on April 03, 2015, 03:16:13 PM
Avast 2015: Changing, adding, or removing individual program components and features in setup configuration of Avast Antivirus
https://www.avast.com/en-eu/faq.php?article=AVKB96#artTitle
Thanks Pondus.

I don't see where that link shows how I can turn the Spam Bar off. I don't want to turn off the Mail Shield for obvious reasons, just the Spam Bar.

Sorry if I have missed a detail here.
Title: Re: Outlook spambar
Post by: Eddy on April 03, 2015, 03:18:52 PM
avast doesn't have a spambar, so what exactly do you mean ?
Title: Re: Outlook spambar
Post by: Pondus on April 03, 2015, 03:23:34 PM
Tried this?   http://lmgtfy.com/?q=how+to+remove+avast+toolbar+in+outlook+2003

Title: Re: Outlook spambar
Post by: REDACTED on April 03, 2015, 03:35:12 PM
avast doesn't have a spambar, so what exactly do you mean ?
Title: Re: Outlook spambar
Post by: REDACTED on April 03, 2015, 03:50:30 PM
Tried this?   http://lmgtfy.com/?q=how+to+remove+avast+toolbar+in+outlook+2003

Thanks for your help but I have been Googling this problem on and off for the past year. If I had found the solution, believe me, I wouldn't be wasting my time and energy posting here.
Title: Re: Outlook spambar
Post by: Pondus on April 03, 2015, 03:54:16 PM
i dont use mail client, found out that webmail are problem free   ;)    i assume there must be a way in outlook to remove / disable ?

Title: Re: Outlook spambar
Post by: REDACTED on April 03, 2015, 03:57:44 PM
i dont use mail client, found out that webmail are problem free   ;)    i assume there must be a way in outlook to remove / disable ?
When you choose the remove option, the next time you open an email it's back again.

As I said, the solution used to be to rename or delete asoutext.dll but that no longer seems to work.
Title: Re: Outlook spambar
Post by: Eddy on April 03, 2015, 04:00:00 PM
I've seen people remove it by simply right clicking the toolbar and disabling it.
Title: Re: Outlook spambar
Post by: Pondus on April 03, 2015, 04:00:39 PM
i dont use mail client, found out that webmail are problem free   ;)    i assume there must be a way in outlook to remove / disable ?
When you choose the remove option, the next time you open an email it's back again.

As I said, the solution used to be to rename or delete asoutext.dll but that no longer seems to work.
maybe you found a program bug?

you can try posting a support ticket and give link to this topic  https://support.avast.com


Title: Re: Outlook spambar
Post by: REDACTED on April 03, 2015, 04:38:45 PM
i dont use mail client, found out that webmail are problem free   ;)    i assume there must be a way in outlook to remove / disable ?
When you choose the remove option, the next time you open an email it's back again.

As I said, the solution used to be to rename or delete asoutext.dll but that no longer seems to work.
maybe you found a program bug?

you can try posting a support ticket and give link to this topic  https://support.avast.com
This has been know about for a long while with people posting get rounds. Details got lost though it seems, when the old Avast forum got hacked. I don't know how to find those posts now.
Title: Re: Outlook spambar
Post by: REDACTED on April 05, 2015, 08:40:31 AM
Any thoughts on this from the Avast staff?
Title: Re: Outlook spambar
Post by: REDACTED on April 08, 2015, 09:00:48 AM
Any thoughts on this from the Avast staff?
Title: Re: Outlook spambar
Post by: Asyn on April 08, 2015, 09:07:38 AM
Best you submit a ticket: https://support.avast.com/Tickets/Submit
Title: Re: Outlook spambar
Post by: REDACTED on April 08, 2015, 09:28:04 AM
Best you submit a ticket: https://support.avast.com/Tickets/Submit

Ok, done.

https://support.avast.com/Tickets/Submit/ConfirmationMessage/ORO-672-15970/rz165dk14h9v/0/&dpt03&thx04&who02&whn03&pri02&typ03&sts01 (https://support.avast.com/Tickets/Submit/ConfirmationMessage/ORO-672-15970/rz165dk14h9v/0/&dpt03&thx04&who02&whn03&pri02&typ03&sts01)
Title: Re: Outlook spambar
Post by: REDACTED on April 10, 2015, 11:14:38 AM
OK, so I raised a ticket.

Does anyone know if these get responded to or not?
Title: Re: Outlook spambar
Post by: Staticguy on April 10, 2015, 11:29:50 AM
Yes, it will get responded. It takes usually 1-2 weeks. Tickets are served on a first come first serve basis. DO NOT reply to your own ticket or it will get back in the line from other support tickets. So please be patience.
Title: Re: Outlook spambar
Post by: REDACTED on April 10, 2015, 11:41:13 AM
Thanks Staticguy
Title: Re: Outlook spambar
Post by: Staticguy on April 10, 2015, 12:21:54 PM
Your welcome
Title: Re: Outlook spambar
Post by: REDACTED on April 10, 2015, 12:44:49 PM
Here is old link.........you saw the Reg Edits ?
https://forum.avast.com/index.php?topic=100431.0

I've never seen this Outlook ToolBar but I only use FREE versions.
What exactly is it ?
Title: Re: Outlook spambar
Post by: REDACTED on April 10, 2015, 07:10:12 PM
Got a reply on my ticket, thanks Avast for the swift reply.

Suggested solution was to modify setting but these weren't available on the free version.

So had to modify the registry as per these instructions.

http://blog.techhit.com/5527-how-to-find-and-disable-outlook-2003-add-ins-and-plugins

Hope I haven't disabled Avast and it is still checking for viruses.
Title: Re: Outlook spambar
Post by: bob3160 on April 11, 2015, 01:31:08 AM
Got a reply on my ticket, thanks Avast for the swift reply.

Suggested solution was to modify setting but these weren't available on the free version.

So had to modify the registry as per these instructions.

http://blog.techhit.com/5527-how-to-find-and-disable-outlook-2003-add-ins-and-plugins (http://blog.techhit.com/5527-how-to-find-and-disable-outlook-2003-add-ins-and-plugins)

Hope I haven't disabled Avast and it is still checking for viruses.
Maybe you need help interpreting the instructions. They should be available in all versions including the free version.