Avast WEBforum

Consumer Products => Avast Mobile Apps => Avast Anti-Theft for Android => Topic started by: manolowally on April 04, 2015, 08:52:23 AM

Title: about extenting anti-theft premiun
Post by: manolowally on April 04, 2015, 08:52:23 AM

hi,  I installed avast anti-theft premiun to my new tablet, the problem is the premiun license is only for 8 months and I wanted for one year, I think when I clicked on the option of going premiun  avast mobil automatically pick up an avast premiun license I had in other devices from last year (I really dont know) or maybe pick up one premiun license I bought but didnt use from 4 months ago, .....The thing is I want to extend the premiun license for my tablet for one year at least not 8 months...what shoud I do? ..buy a new premiun license? ...and if I do how do I update avast mobil premiun? ..help please

Title: Re: about extenting anti-theft premiun
Post by: Eddy on April 04, 2015, 11:30:25 AM

Very likely you have auto-renew enabled in your order status/details.
If you do, there is nothing you have to do.
When the license expires it will automatically be renewed for 1 year.

Title: Re: about extenting anti-theft premiun
Post by: manolowally on April 04, 2015, 06:26:34 PM

thanks for your answer, how do I make sure there will be an auto renewal? ..where can I check my order status details? ..when I bough anti-theft premiun all I got was an email I remenber but my order is from 4 months ago and there was a link in there that doesnt work anymore.

Title: Re: about extenting anti-theft premiun
Post by: Eddy on April 04, 2015, 08:46:07 PM

https://store.avast.com/DRHM/store?Action=DisplayCustomerServiceOrderSearchPage&SiteID=avast

Title: Re: about extenting anti-theft premiun
Post by: manolowally on October 15, 2015, 10:32:24 PM

hi this is a followup to my first question from some time ago..how can I update my credit card information so auto-renew goes without any problem?