Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: wooly1 on April 05, 2015, 08:31:58 AM

Title: Back up problems
Post by: wooly1 on April 05, 2015, 08:31:58 AM

I need to uninstall Avast free to resolve a problem with Windows Defender updates and thought it would be prudent to back my configuration settings before running the uninstall utility.
I assume that running Avastclear.exe will remove the config settings as well as the Avast program.

The problem is that when I run the Back up command in General Settings, the program throws up an error message which is - "Error while exporting settings, Access is denied".

Is there something that I need to adjust before running the Back Up Settings function ??

Thanks all.

Title: Re: Back up problems
Post by: Asyn on April 05, 2015, 09:12:52 AM

Do you have admin rights..!?

Title: Re: Back up problems
Post by: wooly1 on April 05, 2015, 09:59:14 AM

Ah!,  that maybe it.
I have Win 8.1 local user and says admin right, but I am never to sure if that implies full administrative access.
Do you know how to set it?

Title: Re: Back up problems
Post by: bob3160 on April 06, 2015, 05:04:03 PM

Check your settings under users accounts:
(http://www.screencast-o-matic.com/screenshots/u/Lh/1428332775561-84360.png)