Avast WEBforum

Business Products => Avast Business => Cloud Management Console & Clients => Topic started by: REDACTED on April 06, 2015, 10:37:22 PM

Title: The plug-in wasn't found on device
Post by: REDACTED on April 06, 2015, 10:37:22 PM

It seems that all of the computers in our Avast for Business is able to get forced updates/scans/tasks. However mine will always error. It states "The plug-in wasn't found on device" whenever I create and run a task for all of the computer to get an update/scan for viri, etc.

Any thoughts on this?

Thanks!

Title: Re: The plug-in wasn't found on device
Post by: REDACTED on April 07, 2015, 03:38:25 PM

HI,
Uninstall from the device and run this cleaner utility https://www.avast.com/en-us/uninstall-utility then reinstall.
Post back and let us know if this helped or if you still have issues.

Thanks!

Jeff

Title: Re: The plug-in wasn't found on device
Post by: REDACTED on April 07, 2015, 04:18:48 PM

ok it looks like the uninstall/clean/reinstall fixed it. Thanks!