Avast WEBforum

Other => General Topics => Topic started by: REDACTED on April 08, 2015, 12:00:27 AM

Title: double billed
Post by: REDACTED on April 08, 2015, 12:00:27 AM

HELP!
Im brand new and need to find out how I get hold of the billing department. I was double billed for GrimeFighter and need to get a refund. I cant find the 'ticket' area. HELP!

Title: Re: double billed
Post by: Eddy on April 08, 2015, 12:18:07 AM

https://support.avast.com/

Title: Re: double billed
Post by: Staticguy on April 08, 2015, 03:47:34 AM

After you submit a support ticket via the link that Eddy has provided you should wait for a reply at least a week or two. It all depends upon which tickets gets to the support technicians/engineers first. Tickets are handled FIRST IN FIRST OUT BASIS. So the key is that always be patience.