Avast WEBforum

Consumer Products => Avast Cleanup => Topic started by: REDACTED on April 16, 2015, 08:01:43 AM

Title: Grimefighter cant use special letters like "@"
Post by: REDACTED on April 16, 2015, 08:01:43 AM

Hi! My problem is: i  cant logging in my account bcoz cant use "@". How can i use this sign?

Title: Re: Grimefighter cant use special letters like "@"
Post by: Eddy on April 16, 2015, 02:17:51 PM

See if the ASCII code for it is working.

Title: Re: Grimefighter cant use special letters like "@"
Post by: REDACTED on April 17, 2015, 01:48:03 PM

Hy
My problem is the same...
See: https://forum.avast.com/index.php?topic=169607.0
 Alt+64 (ASCII for @ is 64?) and it didn't work...
marc

Title: Re: Grimefighter cant use special letters like "@"
Post by: Davidek on April 17, 2015, 03:34:18 PM

Hi,

I am checking on a workaround for this issue and will get back to you as soon as I have those details from our Dev team.

Thanks,

Davidek

Title: Re: Grimefighter cant use special letters like "@"
Post by: REDACTED on April 21, 2015, 01:34:34 AM

 I fingered out why it won't work. I tried to get my license so I could install it manually. They have a fine product, I have it on one of my other computers. But on my laptop it would not activate automatically. I'll get to the point of the solution. It does not like my email address. It says it sent my activation code, but I never get it. So I registered using a G mail account. Success!!! Now if I can only get them to answer my service ticket and have them change my purchase email, to the one that works.
Sr Member of Avast CAN YOU HELP ME?

Title: Re: Grimefighter cant use special letters like "@"
Post by: REDACTED on April 22, 2015, 10:09:26 AM

Quote from: Eddy on April 16, 2015, 02:17:51 PM

See if the ASCII code for it is working.

if you keep the ALT key pressed down and then press the figure 2 key that will give you the @ key

Title: Re: Grimefighter cant use special letters like "@"
Post by: Eddy on April 22, 2015, 02:13:23 PM

morag,

not for eveyone.
It depends on the language/keyboard settings someone is using.

Another mistake you are making is that you assume everyone has a qwerty keyboard.
Here are some other layouts:
http://mentalfloss.com/article/52483/6-non-qwerty-keyboard-layouts
http://en.wikipedia.org/wiki/Keyboard_layout