Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: REDACTED on April 27, 2015, 09:54:18 PM

Title: Clean Utility Stuck
Post by: REDACTED on April 27, 2015, 09:54:18 PM

I have Avast Free installed on my Dell Venue 8 Pro Win 8.1.  After I tried to upgrade I had some problems so I wanted to do a clean uninstall and reinstall. When I ran the clean utility it reboots the tablet to safe mode but once the utility loads I can't select anything as it appears the touch screen isn't working.  When I reboot it just loops back to the clean utility where I can't select anything.

Any suggestions how to get out of this mess?

Thanks...
Len

Title: Re: Clean Utility Stuck
Post by: Eddy on April 27, 2015, 10:36:03 PM

Use a usb keyboard, not a touchscreen.

Title: Re: Clean Utility Stuck
Post by: REDACTED on April 28, 2015, 12:01:57 AM

Mini usb port. Would need some kind of converter which I don't have.