Avast WEBforum
Business Products => Archive (Legacy) => Avast Business => USA Education Products => Topic started by: REDACTED on April 28, 2015, 02:23:25 PM
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Hi,
all my avast clients are at version 8.0.1603 and my AEA is 8.0.367. I tried for fun to update a few clients and they all updated once and asked to reboot. After that, they didn't update anymore... but were still at version 8.0.1603.
So, I'm guessing that I need to update my clients... but how can I do that if they stay at the same version ? I can't use the console to filter them on the version and then do an update, they're all at the same version. I was thinking about running the program update process from command line from login script... if that's even possible.
Anyone has been thru this problem (and found a soltion) ?
Thanks.
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The current version of End Point Protection Suite IS 8.0.1603. It is not updating because you are already on the latest version of the program.
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That's what I thought, but why does it ask to reboot after I manually update the program on my clients. After the reboot, it doesn't ask to reboot anymore when I update the program with the buton. It seems an update or something was necessary and once it was done, it doesn't ask to reboot anymore.
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How long has the client been installed on the machines before you're trying the update? Are they being rebooted after the initial install?
I just tested this on 3 new machines and was unable to reproduce the problem.
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They've been installed for at least a few months to about 1 year. We shut down every computer at night except our servers. I changed the files scanned lately, but it shouldn't require a manual update of the program... I've activated the scan at program execution.
I just retested on 10 computers and they all asked to reboot once. They all didnt' ask at the second manual update. I will try to launch an update from the console in one school and see how it goes.
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An update from the console doesn't prompt a reboot, but a local update yes. It must be because the console checks only the version... Would like to know what is updated that requires a manual program update and a reboot though. I think I'll search for clues in logs.