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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: dosaje on October 21, 2005, 01:19:28 PM

Title: Avast Resident Error RPC
Post by: dosaje on October 21, 2005, 01:19:28 PM
Hello,
I have the message "Le sous-système AAVM a detecté une erreur RPC" when I want starting the resident
protect and it don' t want to run.
Please, can you respond in french.
Title: Re: Avast Resident Error RPC
Post by: Lisandro on October 21, 2005, 01:33:50 PM
Sorry, only English I can talk...

Can you try to repair your installation?
Go to Control Panel > Add/Remove programs > avast! antivirus > Remove.
Then choose Repair function in the popup window (Repair).
You must be connected to the internet while repairing.

If this does not help, can you uninstall / boot / install / boot again?

Which is your Windows? 98, Me, XP?
Do you use any other antivirus in your computer?
Title: Re: Avast Resident Error RPC
Post by: dosaje on October 21, 2005, 05:07:58 PM
To TECH or another rescuer.
Thank's for your post.
My pc is a AMD Duron 1.3Ghz with XP pro , Avast 4.6.
I have try to repair and reboot how you have said but the resident don't run always.
Yerstheday, I have convert my system drive the fat32 to NTFS.After I have run Zebprotect for protecting
my communication ports and using of IE.My session is a admin's rights but in propriety of drive c (system drive),security and sharing, I have appropriate to me the owner's rights for disk,folders and files and also of my second drive where avast is installed.
Title: Re: Avast Resident Error RPC
Post by: dosaje on October 21, 2005, 05:11:20 PM
I have forgot to join screen's prints of taskmanager and zebprotect.
They are joined now
Title: Re: Avast Resident Error RPC
Post by: dosaje on October 21, 2005, 05:19:12 PM
And init file of avast
Title: Re: Avast Resident Error RPC
Post by: Spiritsongs on October 21, 2005, 05:49:52 PM
 :) Sometimes RPC "errors" can be "corrected" by use of the
    DCOMbobulator" from www.grc.com/dcom !? It would be
    used to "disable" your "DCOM" .
Title: Re: Avast Resident Error RPC
Post by: dosaje on October 21, 2005, 06:02:21 PM
Thank's
I go to download and use it
Title: Re: Avast Resident Error RPC
Post by: Lisandro on October 21, 2005, 06:23:02 PM
:) Sometimes RPC "errors" can be "corrected" by use of the
    DCOMbobulator" from www.grc.com/dcom !? It would be
    used to "disable" your "DCOM" .
This is rather new for me... what's the relationship between the two Windows Services, RPC and DCOM?
Title: Re: Avast Resident Error RPC
Post by: DavidR on October 21, 2005, 06:32:57 PM
I think it is a clutching at straws moment as it is obviously not a DCOM exploit issue. I also don't see the relationship to RPC, yes there were exploits for both DCOM & RPC they were both patched by MS and that would be integral with XP.

The RPC error is a Tech said usually related to a previous (not fully uninstalled) or existing occurance of another AV.

Title: Re: Avast Resident Error RPC
Post by: Lisandro on October 21, 2005, 06:48:17 PM
The RPC error is a Tech said usually related to a previous (not fully uninstalled) or existing occurance of another AV.
Or any program that monitors services and startup items like WinPatrol...
Title: Re: Avast Resident Error RPC
Post by: dosaje on October 22, 2005, 12:20:27 AM
Befoe Avast I have try KAV and after NAV but now thy are uninstalled ( fully? I don't know, I haven't
see in regitrer-base.
For DCOM and Zebprotect apparently they can close the port 135 named "port 135 RPC" in zebprotect
and Dcom can close the DCOM port.But I don't know how to see if they are really closed.
Need I see registrer-base if another AV is not fully uninstalled? Or re-install XP Pro SP2 or/and re-format
drive C: before (bad solution for me: one week of work for re-install all my softs and sessions).

 
Title: Re: Avast Resident Error RPC
Post by: DavidR on October 22, 2005, 01:10:50 AM
Run this utility to remove all traces of Kaspersky from the registry:
http://www.ice-kav.com/downloads/util/KAV_Registry_Clean.zip
ICE is a US distributor for Kaspersky.
Also read more about KAV Removal Tools http://www.ice-kav.com/utilities.php

Norton Removal info.
The NAV 2003 removal tool can be downloaded here: ftp://ftp.symantec.com/misc/consumer/Rnav2003.exe
Manual Removal NAV 2004 - Manual Removal NAV 2004 (http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2004020909040706?Open&src=&docid=2001092114452606&nsf=nav.nsf&view=docid&dtype=&prod=&ver=&osv=&osv_lvl=)
Manual Removal NAV 2003 or earlier - Manual Removal NAV 2003 or earlier (http://service1.symantec.com/SUPPORT/nav.nsf/docid/2001092114452606)
Title: Re: Avast Resident Error RPC
Post by: Lisandro on October 22, 2005, 02:27:36 AM
Try what David post, but if nothing works, you will lose less time and have less headaches not starting installing KAV and NAV before avast.