Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: REDACTED on May 04, 2015, 05:05:03 PM

Title: avast won't scan for network threats
Post by: REDACTED on May 04, 2015, 05:05:03 PM

running win 7 avast pro.. I go to Scan>scan for networks threats and it seems to work then says "It seems that you are offline
Internet connection is needed to perform network security scan. Please, check your internet connection and try again." - it just did it just now despite the fact that i am here on the forum connected to the internet..

So it doesn't work.!

Title: Re: avast won't scan for network threats
Post by: Pondus on May 04, 2015, 05:42:10 PM

did you just install avast?
any other security programs / firewall installed?

Title: Re: avast won't scan for network threats
Post by: bob3160 on May 04, 2015, 09:29:21 PM

Quote from: Pondus on May 04, 2015, 05:42:10 PM

did you just install avast?
any other security programs / firewall installed?

If you just installed Avast, have you rebooted your computer ???

Title: Re: avast won't scan for network threats
Post by: REDACTED on May 08, 2015, 05:23:10 PM

Hello,
I have exactly the same problem.

I have rebooted several times but I still get this message : "It seems that you are offline
Internet connection is needed to perform network security scan. Please, check your internet connection and try again.".

My internet connection is fine as I can write on this forum !

Any idea ?

Title: Re: avast won't scan for network threats
Post by: Asyn on May 08, 2015, 05:29:56 PM

Sounds like you're blocking AvastUI.exe, allow it in your firewall.

Title: Re: avast won't scan for network threats
Post by: essexboy on May 08, 2015, 07:02:15 PM

Just had a similar case where windows8firewall was blocking