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Consumer Products => Avast Battery Saver => Avast Battery Saver for Android => Topic started by: REDACTED on May 05, 2015, 04:27:29 AM

Title: Avast Battery Saver and loss of service
Post by: REDACTED on May 05, 2015, 04:27:29 AM

Since installing Avast Battery saver there have been times when I can get no service on my phone, meaning the WiFi is off, the data is off, i can't make or receive calls, send or teceive texts. WiFi and data can be manually turned on, but to fix the other I have to restart my phone.

Title: Re: Avast Battery Saver and loss of service
Post by: Ondra Cermak on May 07, 2015, 02:30:38 PM

Hi Iris730,

thanks for your report, what kind of phone and Android version do you have? We don't in any way touch the phone's radio regarding making calls or sending texts. We just disable mobile data, but the GSM connectivity shouldn't be affected.

We have reports about Wifi sometimes getting stuck (not being able to enable/disable it, even manually), and that's unfortunately Android issue, that just gets more apparent, because we switch the Wifi more often than a user ever would.

We also had reported that on some phones the Wifi isn't turned ON after we turned it OFF, but weren't able to reproduce it, even on the same device model and same Android version.

Ondra