Avast WEBforum

Consumer Products => Avast Cleanup => Topic started by: new_r82 on May 10, 2015, 06:06:55 PM

Title: cancel grime fighter licence
Post by: new_r82 on May 10, 2015, 06:06:55 PM

how can I cancel my grime fighter licence?

Title: Re: cancel grime fighter licence
Post by: Asyn on May 10, 2015, 06:08:18 PM

Submit a ticket: https://support.avast.com/Tickets/Submit

Title: Re: cancel grime fighter licence
Post by: Eddy on May 10, 2015, 06:33:12 PM

Disable automatic renewal in your order details.
https://store.avast.com/DRHM/store?Action=DisplayCustomerServiceOrderSearchPage&SiteID=avast

Title: Re: cancel grime fighter licence
Post by: new_r82 on May 12, 2015, 12:07:52 PM

the ticket was not answered and I can not cancel the renew because I can not see my subscription only an old secure line subscription

Title: Re: cancel grime fighter licence
Post by: new_r82 on May 12, 2015, 12:12:04 PM

I found it with another password and order number...
the automatic renewal is out...

will I get money back?

Title: Re: cancel grime fighter licence
Post by: Asyn on May 12, 2015, 12:23:51 PM

Quote from: new_r82 on May 12, 2015, 12:07:52 PM

the ticket was not answered...

Be patient, it might take a few days...

Title: Re: cancel grime fighter licence
Post by: new_r82 on May 13, 2015, 01:05:12 PM

no answer til now....