Avast WEBforum

Consumer Products => Avast Mac Security => Topic started by: REDACTED on May 14, 2015, 01:05:09 PM

Title: VPN Secureline for Mac
Post by: REDACTED on May 14, 2015, 01:05:09 PM

Whichever server is selected, the VPN connection fails because the VPN server did not respond. This is during my trial period.

Title: Re: VPN Secureline for Mac
Post by: Davidek on May 15, 2015, 02:18:24 PM

Hi,

Can you please create a support package and open a support ticket?  You can create the support package to opening the Avast Mac Security app, then going to Help, Support, Generate Support Package.  Then please include the package in the support ticket.

Many thanks,

Davidek

Title: Re: VPN Secureline for Mac
Post by: specimen9999 on May 22, 2015, 02:27:33 AM

Quote from: Davidek on May 15, 2015, 02:18:24 PM

Can you please create a support package and open a support ticket?