Avast WEBforum

Consumer Products => Avast Account (my.avast.com) => Topic started by: REDACTED on May 25, 2015, 04:01:27 AM

Title: Unable to connect to internet after installing Avast Pro Virus 2015
Post by: REDACTED on May 25, 2015, 04:01:27 AM

Hello,

I had an IT technician install Avast Pro Virus 2015 (paid license). After installing Avast Pro Virus 2015, I am not able to connect to the internet via my secure connection. I have tried calling Tech support at Avast and all of them are trying to sell me Tech support at $179.99 instead of helping me figure out the issue. I am able to connect my other devices to my secure connection. So, it is not an issue with the internet. It is an issue with the Avast program.

I need to connect to the internet via my secure connection. Right now I am using a public connection.

Please contact me with a resolution asap.

Thank you.

Title: Re: Unable to connect to internet after installing Avast Pro Virus 2015
Post by: Eddy on May 25, 2015, 04:06:52 AM

Please post in the correct forum.
This one is for the my.avast.com website.

https://forum.avast.com/index.php?board=2.0