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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: REDACTED on May 26, 2015, 05:52:30 PM

Title: How to close Avast (Not turn off shields)
Post by: REDACTED on May 26, 2015, 05:52:30 PM
Probably a stupid question, but I seem to be having a difficult time just closing Avast. When I try from task manager it denies it, and I do not see any option in the program. How does one stop the program (without removing it)
I am trying to make settings changes to the system, and with several of the settings it asks me to close Avast to continue.

(http://s29.postimg.org/w3wymr2mv/Untitled.png)
Title: Re: How to close Avast (Not turn off shields)
Post by: Eddy on May 26, 2015, 05:56:57 PM
Right click the avast icon near the clock > avast shield control
Title: Re: How to close Avast (Not turn off shields)
Post by: REDACTED on May 26, 2015, 05:59:47 PM
Right click the avast icon near the clock > avast shield control

There is no option to exit the program there, only to turn shields off, which is not sufficient
Title: Re: How to close Avast (Not turn off shields)
Post by: Pondus on May 26, 2015, 06:01:30 PM
Quote
which is not sufficient
sufficient for doing what?

Title: Re: How to close Avast (Not turn off shields)
Post by: REDACTED on May 26, 2015, 06:02:35 PM
Quote
which is not sufficient
sufficient for doing what?

For making the changes I stated above
Title: Re: How to close Avast (Not turn off shields)
Post by: Pondus on May 26, 2015, 06:05:41 PM
and why would you do that?

there is no off button ... turn off avast self protection and try to kill it




Title: Re: How to close Avast (Not turn off shields)
Post by: Rednose on May 26, 2015, 06:09:57 PM
Settings - Troubleshooting - Enable Avast self-defence module ... and uncheck that.
Now you can kill Avast! in taskmanager. On your own risk !!!

Greetz, Red.
Title: Re: How to close Avast (Not turn off shields)
Post by: Eddy on May 26, 2015, 06:24:48 PM
pletsch555,

there is really no need to disable anti-malware software entirely in order to install other software.
Disabling the shields for a couple of minutes should do.
Title: Re: How to close Avast (Not turn off shields)
Post by: REDACTED on May 26, 2015, 08:24:09 PM
Settings - Troubleshooting - Enable Avast self-defence module ... and uncheck that.
Now you can kill Avast! in taskmanager. On your own risk !!!

Greetz, Red.

That worked ! Thank you
Title: Re: How to close Avast (Not turn off shields)
Post by: REDACTED on May 26, 2015, 08:27:31 PM
pletsch555,

there is really no need to disable anti-malware software entirely in order to install other software.
Disabling the shields for a couple of minutes should do.



pletsch555, I agree with the last post by Eddy, this should be the case.

I have a question, your topic title: "How to close Avast (Not turn off shields)" would suggest that you've tried turning the shield(s) off.

Is that true, have you already tried turning off the shields?

Actually I would think just turning off the "File System Shield" only would be enough to allow you to change the settings your referencing.

I tried disabling shields, and it would still not allow me to change SLI settings, I also cannot change partition information while Avast is running or change coprocessor settings for programs.
Title: Re: How to close Avast (Not turn off shields)
Post by: Eddy on May 27, 2015, 05:57:16 PM
I suggest you submit a ticket and put a link to this thread in it.
Looks to me this is something avast should have a look at.
Title: Re: How to close Avast (Not turn off shields)
Post by: lakrsrool on May 27, 2015, 06:31:25 PM
Once again I agree with Eddy A user should not have to kill Avast to make these kinds of changes to settings.

On a side note there's something a bit odd, we can see that pletsch555 has replied to my post (so that's proof I did post the message where I initially agreed with Eddy regarding the shields in a previous post) but for some reason my actual post subsequent to Eddy's post just above where pletsch555 replied that includes my post as we can see no longer displays (presumably deleted) from this topic.  So what's up with posts getting deleted? (or is it posts are disappearing in as much as this just another forum bug like the one where sometimes posts disappear, get blanked out due to a known bug, when composing and sending them?)  Or maybe I shouldn't be agreeing with Eddy to avoid my posts disappearing ;) ha ha just a joke folks ;D
Title: Re: How to close Avast (Not turn off shields)
Post by: bob3160 on May 27, 2015, 06:40:53 PM
I saw your post so it wasn't the disappearing post problem.
When that bug happens, you usually know about it right way.  :(
Also can't tell you anything else as to why your post vanished. ???
Title: Re: How to close Avast (Not turn off shields)
Post by: lakrsrool on May 27, 2015, 07:08:06 PM
I saw your post so it wasn't the disappearing post problem.
When that bug happens, you usually know about it right way.  :(
Also can't tell you anything else as to why your post vanished. ???

Thanks for the reply Bob. :)

Yes I know it was there and the proof is as I said that it was there long enough for the topic OP to reply to it because that reply by the OP does include my post which as I said serves as proof that it did exist in this thread for a time.  And obviously since it was there I was able to complete the post so I understand it wasn't the bug we are all aware of regarding composing and sending posts that's been around for some time but never gets fixed.  The only conclusion is that either someone deleted it (I'm presuming that users have this capability and of course you've mentioned this capability regarding a post of mine in the past as you know) or if it was not deleted then the only other conclusion is there's ANOTHER bug because after all what else could be the explanation since absent the post getting deleted (in other words it was NOT in fact deleted) posts do NOT simply vanish out of thin air for no reason thus ANOTHER "bug" would have to be the only alternative explanation.  That said, if vanishing posts are not something that anyone is aware in regards to ANOTHER "bug" then I would have to conclude the post was in fact deleted (for whatever reason I'd really like to know as all I was doing is posting in agreement with a prominent poster on this board) of course that is again assuming that there are some "volunteers" that do have the ability to do so as I said before.