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Business Products => Archive (Legacy) => Avast Business => Avast Server Protection => Topic started by: BarbaraJean on May 31, 2015, 10:44:03 AM

Title: FIREWALL not showing
Post by: BarbaraJean on May 31, 2015, 10:44:03 AM

I do hope someone can help me, when I go to scan and also check my settings, no firewall is showing up.    I pay a good amount a year for protection from Avast, where do I find out about my firewall please.

Thank you

Barbara
Title: Re: FIREWALL not showing
Post by: Asyn on May 31, 2015, 10:47:09 AM
Repair Avast:
1. Control Panel -> Add/Remove programs -> Avast
2. Click on 'Repair'.
3. Follow instructions.
4. Reboot.
Title: Re: FIREWALL not showing
Post by: BarbaraJean on May 31, 2015, 11:02:35 AM


Thank you so much, will try that now.

Barbara
Title: Re: FIREWALL not showing
Post by: Eddy on May 31, 2015, 11:04:56 AM
Thought you had avast free/pro/premier...

Still happy with the "new" laptop ?
How are things going with the knee ?
Title: Re: FIREWALL not showing
Post by: Asyn on May 31, 2015, 11:05:59 AM
Thank you so much, will try that now.

Barbara
You're welcome, report back.
Title: Re: FIREWALL not showing
Post by: BarbaraJean on May 31, 2015, 11:39:21 AM

Hi Asyn, no, that did not work... I will see if I can show you a screen shot.

I pay £34.00 a year for Avast

Hi Eddy,  I will reply to your message soon. x

Title: Re: FIREWALL not showing
Post by: Asyn on May 31, 2015, 11:42:26 AM
Your screenshot shows Avast Free, which product did you pay for..??
Title: Re: FIREWALL not showing
Post by: BarbaraJean on May 31, 2015, 11:46:31 AM
 HERE IS THE RECEIPT OF MY LAST PAYMENT TO aVAST
 
Your Avast subscription has successfully renewed
 
 
Dear Barbara England,
 
 
We're glad to report that your subscription has successfully renewed and Avast will continue to protect you.
 
 
 
Auto-Renewal Order Summary
 
Product:
Avast Internet Security - 3 PC, 1 Year
 
 
Order ID:
14415451700
 
 
Price Charged:
Subtotal: £29.16
Tax: £5.83
Total: £34.99
 
 
Next Expiration Date:
13 February 2016
 
 
 
Title: Re: FIREWALL not showing
Post by: Asyn on May 31, 2015, 11:47:22 AM
1. Download Avast Internet Security: https://files.avast.com/iavs9x/avast_internet_security_setup.exe
2. Follow instructions: https://www.avast.com/uninstall-utility (Run this tool for all prior installed Avast versions..!!)
3. Reinstall Avast with the downloaded installer from point 1.
4. Reboot.
Title: Re: FIREWALL not showing
Post by: BarbaraJean on May 31, 2015, 11:54:52 AM


Thank you, I will do this shortly...my daughter has just arrived, will be about 30 minutes.

Barbara
Title: Re: FIREWALL not showing
Post by: Asyn on May 31, 2015, 11:55:39 AM
NP Barbara, awaiting your reply...
Title: Re: FIREWALL not showing
Post by: BarbaraJean on May 31, 2015, 01:24:08 PM

HELP ME PLEASE..    I have downloaded avast again, followed your instructions, now it is asking for
activation code or licence file... how do I get that ??  I have looked all through my paperwork and cannot see any of that info.

Thank you
Title: Re: FIREWALL not showing
Post by: Asyn on May 31, 2015, 01:25:55 PM
-> https://www.avast.com/resend-license-paid.php
Title: Re: FIREWALL not showing
Post by: BarbaraJean on May 31, 2015, 01:47:27 PM


Oh, thank goodness that is all done and I am up and running again. :D

Thank you so much for your help, I really appreciate that, and so sorry for the delay.    I have saved all the links, so hopefully all will be okay now... I wonder when they automaticly renew the subscription this happens ???

Many thanks again, your so kind :))

Now I must let my little poodle out in the garden. D ;)

Big hugs

Barbara
Title: Re: FIREWALL not showing
Post by: Asyn on May 31, 2015, 01:48:55 PM
You're welcome Barbara. :)
Title: Re: FIREWALL not showing
Post by: BarbaraJean on May 31, 2015, 02:28:09 PM

Thanks again Asyn, now I feel safe again :)) xx

Hope it is okay to send a quick reply to Eddy;

Eddy, fancy you rembering me and my new laptop and knee op..bless you.. I had to send the Lenovo laptop back, (i got a full refund) it kept freezing on me, and my knee has been  and is still so painful, never again !!!   but I am back to work and healthy and happy in every other way...just me and my little poodle, Paris.

I hope to buy a new laptop soon, just waiting for the right one to grab me.

I hope your well, and again, thanks for remembering me.

((Hugs))

Barbara x
Title: Re: FIREWALL not showing
Post by: Asyn on May 31, 2015, 02:31:29 PM
Hope it is okay to send a quick reply to Eddy;
Sure, no problem.

Cheers