Avast WEBforum

Consumer Products => Avast Cleanup => Topic started by: REDACTED on June 08, 2015, 04:55:12 AM

Title: Grimfighter not Working
Post by: REDACTED on June 08, 2015, 04:55:12 AM

I purchased Grimfighter and it isnt currently working. I tell it to run, and it will close my OS and start running its scan. It sits on the screen of "PC Sedated" for a while until it changes its screen to "HQ, Abort this mission." and that it encountered an error is sedating my PC.
How do I fix this?

I have a 64bit windows 7 laptop.

Title: Re: Grimfighter not Working
Post by: REDACTED on June 08, 2015, 09:16:41 AM

 I have the same problem with my grimfighter. I want my money back. Anybody knows how ? 

Title: Re: Grimfighter not Working
Post by: Asyn on June 08, 2015, 10:08:43 AM

Quote from: nilsbovre on June 08, 2015, 09:16:41 AM

I have the same problem with my grimfighter. I want my money back. Anybody knows how ?

Submit a ticket: https://support.avast.com/Tickets/Submit

Title: Re: Grimfighter not Working
Post by: REDACTED on June 08, 2015, 10:40:28 AM

I have the same problem  with a windows 8.1 machine and have submitted a ticket but have not had any reply. The standard response of submit a ticket needs to change to the provision of some solution to this issue. It seems grimfighter is bricking machines and there is no response except submit a ticket. 

Please can someone provide some information on how to resolve these issues.

Title: Re: Grimfighter not Working
Post by: REDACTED on June 20, 2015, 05:30:10 PM

hi? I have grime fighter, but something goes wrong when it starts to clean up. it appears on the screen that says  "" no actief windows installation  or your stations are locked " en so grimefighter doesnt work. Please someone helps me.  :-[ :-[ :'(

Title: Re: Grimfighter not Working
Post by: schmidthouse on June 20, 2015, 05:49:59 PM

Quote from: sevil.sahin on June 20, 2015, 05:30:10 PM

hi? I have grime fighter, but something goes wrong when it starts to clean up. it appears on the screen that says  "" no actief windows installation  or your stations are locked " en so grimefighter doesnt work. Please someone helps me.  :-[ :-[ :'(

Unfortunately, if Grimefighter doesn't work, there is little to no tech support for Grimefighter issues in this forum.
As suggested earlier in this topic, please submit a ticket:
 https://support.avast.com/Tickets/Submit (https://support.avast.com/Tickets/Submit)

Title: Re: Grimfighter not Working
Post by: Eddy on June 20, 2015, 05:50:42 PM

Information:
https://forum.avast.com/index.php?topic=154831.msg1172746#msg1172746

Title: Re: Grimfighter not Working
Post by: REDACTED on June 20, 2015, 07:31:01 PM

I get the "abort mission" too, after sedation. The help number was no good, she said my antivirus was blocking grimefighter. My antivirus is AVAST. Seems like they sold me something they won't allow to run. Well past the time that I could ask for a refund, even if I knew how.

Title: Re: Grimfighter not Working
Post by: Eddy on June 20, 2015, 07:51:44 PM

As has been explained over and over again, the phone number is NOT avast but a third company.

Title: Re: Grimfighter not Working
Post by: REDACTED on June 23, 2015, 12:09:26 PM

 :'(Same thing happens to me I called support and they wanted to charge me 225$ and called me retarted need refund but don know how please helpim another Vet that's disabled and getting scrued  :'(

Title: Re: Grimfighter not Working
Post by: Asyn on June 23, 2015, 12:13:27 PM

Quote from: John518 on June 23, 2015, 12:09:26 PM

1. :'( Same thing happens to me I called support and they wanted to charge me 225$ and called me retarted
2. need refund but don know how please helpim another Vet that's disabled and getting scrued  :'(

1. Report your experience to Vojta Nekvapil: nekvapil[at]avast.com (3rd Party Support Manager)
2. Submit a ticket: https://support.avast.com/Tickets/Submit