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Consumer Products => Avast Cleanup => Topic started by: REDACTED on June 15, 2015, 10:26:15 PM

Title: grimefighter is blocking my pc
Post by: REDACTED on June 15, 2015, 10:26:15 PM
I used Grimefighter on a Windows 7 PC. After it was finished, I went back to Windows and the PC's performance was better. Then I switched the PC off and turned it later on again. After clicking on the user icon, I get the welcome screen and then the screen gets black. I still can use cntr/alt/del to swhitch users and to turn the PC off, but I can't get further. I read that the changes Grimefighter makes can be reversed but of course I can't get to that screen. I did I restoration but the problem persists. Can someone help me?
Title: Re: grimefighter is blocking my pc
Post by: Martin Kudlicka on June 18, 2015, 11:50:52 AM
From Ctrl+Alt+Del screen select Start Task Manager (or press Ctrl+Shift+Esc). There in File menu select New Task and try to run explorer.exe, it should start default Windows shell.