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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: zorlith on November 04, 2005, 10:28:03 AM

Title: Invalid licensenumber
Post by: zorlith on November 04, 2005, 10:28:03 AM

Hi,

First of all, I'm using Avast a couple of years now and am very pleased with it.

However, since my license key expired, I'm having problems updating it.

I have reregistered at avast.com and got the new license key by e-mail, but this license doesn't work.
I get an errormessage INVALID LICENSENUMBER.

I checked the licensekey that I got by email and it is 1 character longer than what I can type in ( ABOUT AVAST -> LICENSEN KEY).

The avast version I use is 4.1 home edition. Update is not possible. License key expired.

Am I doing something wrong or do I haven a wrong key.

Wit regards,

Zorlith

Title: Re: Invalid licensenumber
Post by: Eddy on November 04, 2005, 10:32:42 AM

Update your version of avast first. It is too old.

Then copy/paste the key from the email.
Make sure you don't have a trailing space at the end.

Title: Re: Invalid licensenumber
Post by: Lisandro on November 04, 2005, 11:45:00 AM

See tutorials:
http://www.avast.com/files/tutorials/insert_key.htm
http://www.avast.com/eng/i_was_successfully_r.html

Title: Re: Invalid licensenumber
Post by: DavidR on November 04, 2005, 03:37:10 PM

Quote

The avast version I use is 4.1 home edition. Update is not possible. License key expired.

The new registration key may not work with such an old version of avast.

I suggest that you download the latest version of avast which is 4.6.691, uninstall your old version, boot and install the latest version and try entering the key again.