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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: REDACTED on June 21, 2015, 10:32:54 PM

Title: Help, Password not working.... ?
Post by: REDACTED on June 21, 2015, 10:32:54 PM

Hi - Anyone & Everyone,
I just switched from being  ESETI'm a new Avast Free User. - I set it up and it's working great, so I turned on the password protection, and carefully logged the exact password where I log all my passwords - but it doesn't work?
I can't sign back it. I can't uninstall, I can't change any settings - I will go crazy.
I was carefull the "CapsLock" was not on, I've tried several potential iterations ofm what I know the password to be...  ; > (

Can anyone help me with this?
I use Windows 7 Ultimate, on a fast Lenovo/Intel desktop with plenty of Ram & HD space?
Thanks in advance - Wil

Title: Re: Help, Password not working.... ?
Post by: Eddy on June 21, 2015, 10:53:23 PM

Uninstall Eset and avast completely.
Tools/instructions: http://www.ache.nl/

Then do a fresh installation of avast.
https://forum.avast.com/index.php?topic=169255.msg1203279#msg1203279