Avast WEBforum
Consumer Products => Avast Cleanup => Topic started by: REDACTED on June 22, 2015, 09:31:48 AM
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Help! Grimefighter has rendered my outlook email useless, and has gotten rid of other programs I use (still discovering things missing). I tried to run it again so I could undo all the changes, but now it gets frozen at the PC sedated stage and won't work. I have tried multiple times with no success. So it seems that the grimefighter process has also rendered grimefighter unworkable.
Very unhappy. Does anyone have any solutions?
Thanks
Update - after trying multiple times to get grimefighter to work so that I could undo the previous scan, my latest attempt gave me the option to undo - even with the error message associated with the freezing PC setation screen. Computer now back to where it was originally and time to try get a refund!
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Visit support.avast.com and click “Submit a Support Ticket” to request a refund.
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Update - after trying multiple times to get grimefighter to work so that I could undo the previous scan, my latest attempt gave me the option to undo - even with the error message associated with the freezing PC setation screen. Computer now back to where it was originally and time to try get a refund!
You can go to http://support.avast.com (http://support.avast.com) and "Submit a Support Ticket". If you want to request a refund please provide as much info as possible about your case(s) at form https://support.avast.com/Tickets/Submit/RenderForm/27/&cls01&ptf01&lic01&scr06 (https://support.avast.com/Tickets/Submit/RenderForm/27/&cls01&ptf01&lic01&scr06)- select Refund request on left side.