Avast WEBforum
Consumer Products => Avast Cleanup => Topic started by: REDACTED on June 28, 2015, 02:42:09 AM
-
I paid for their service. After doing performance scan it locked my computer. When i called support they immediately asked for more money. When i said no they hang up. This is a scam.
-
1. I paid for their service. After doing performance scan it locked my computer.
2. When i called support they immediately asked for more money. When i said no they hang up. This is a scam.
1. Submit a ticket: https://support.avast.com/Tickets/Submit
2. Report your experience to Vojta Nekvapil: nekvapil[at]avast.com (3rd Party Support Manager)
-
https://forum.avast.com/index.php?topic=53253.0
Scroll down to "If you cannot Boot the computer".
After creating the bootable device, boot from it.
Open a command prompt and run: chkdsk /r
If that doesn't solve the problem, attach the log files here.