Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: REDACTED on June 28, 2015, 09:34:34 PM

Title: Where to Download previously purchased product
Post by: REDACTED on June 28, 2015, 09:34:34 PM

Purchased a copy of Avast.  Had computer problem that required deinstall of antivirus software.  Where do I re-download previously purchased product?  I can see my license but there is no download - one would think that a redownload button would be present but there is none.  if i try to download the software from the store it seems to see me as a new customer. 

Where is the download button?

Title: Re: Where to Download previously purchased product
Post by: essexboy on June 28, 2015, 09:43:39 PM

Download the correct version of Avast 
Avast Free (http://files.avast.com/iavs9x/avast_free_antivirus_setup.exe)
Avast Pro (http://files.avast.com/iavs9x/avast_pro_antivirus_setup.exe)
Avast Internet Security (http://files.avast.com/iavs9x/avast_internet_security_setup.exe)
Avast Premier (http://files.avast.com/iavs9x/avast_premier_antivirus_setup.exe)

Title: Re: Where to Download previously purchased product
Post by: DavidR on June 28, 2015, 09:46:13 PM

Would have been handy if you stated what product it was ?

I can only assume it is one of the avast for windows products.
http://files.avast.com/iavs9x/avast_pro_antivirus_setup.exe
http://files.avast.com/iavs9x/avast_internet_security_setup.exe
http://files.avast.com/iavs9x/avast_premier_antivirus_setup.exe

Title: Re: Where to Download previously purchased product
Post by: Eddy on June 28, 2015, 09:52:09 PM

There is no need to download a older version.
Your license (if still valid) will work with the latest version.

In case you want the license file to be send to you again:
https://www.avast.com/resend-license-paid.php

Title: Re: Where to Download previously purchased product
Post by: REDACTED on June 28, 2015, 10:10:41 PM

So if I go thru the store and download again then use the license all is good.  Would be helpful if there were something indicating that that would be the case.

Thanks

Title: Re: Where to Download previously purchased product
Post by: DavidR on June 28, 2015, 10:34:07 PM

Quote from: timscobey on June 28, 2015, 10:10:41 PM

So if I go thru the store and download again then use the license all is good.  Would be helpful if there were something indicating that that would be the case.

Thanks

There really is no need to go through the store, we have given direct links to download whichever version it is that you purchased. You only have to apply the license to the new installed version.