Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: REDACTED on July 06, 2015, 11:01:20 AM

Title: Can't register new Avast install on XP
Post by: REDACTED on July 06, 2015, 11:01:20 AM
I have just installed Avast on my XP system.  When I try and register it says "the online content is unavailable. please check your internet connection and try again".  If I try and register via Settings>Registration then I simply get an endless turning wheel and then it disappears.  I have registered via my web-browser - hence I am on this forum - but if I click on Sign In then I simply get an endless turning wheel.  All of my internet stuff works completely fine, even Avast updates itself ok. Any solutions???
Title: Re: Can't register new Avast install on XP
Post by: Eddy on July 06, 2015, 11:03:03 AM
Download and use the license file:
https://www.avast.com/resend-license-paid.php
Title: Re: Can't register new Avast install on XP
Post by: REDACTED on July 06, 2015, 03:23:25 PM
Thanks Eddy, but because I am not actually registered then Avast cannot re-send me a license because I don't have one - because I can't register on XP.  When I said I had registered via my web-browser, that was just to become a registered user of the forum - it seems that doesn't give me a license of any kind.
Any other ideas? Anyone?
Title: Re: Can't register new Avast install on XP
Post by: Eddy on July 06, 2015, 03:32:03 PM
Indeed, registration on this webboard and registering avast are two different things.
What version of avast is it that you want to use ?
Title: Re: Can't register new Avast install on XP
Post by: REDACTED on July 06, 2015, 04:58:25 PM
its the free version i am pursuing at the moment, if that helps...
Title: Re: Can't register new Avast install on XP
Post by: Eddy on July 06, 2015, 05:47:28 PM
https://www.avast.com/registration-free-antivirus.php
Title: Re: Can't register new Avast install on XP
Post by: REDACTED on July 11, 2015, 08:59:57 PM
great - yes this works!! thanks so much.   :)
What a shame so many XP issues are arising with new versions of software, esp since XP still has a massive user base (its still a great system).
Title: Re: Can't register new Avast install on XP
Post by: bob3160 on July 11, 2015, 09:08:49 PM
great - yes this works!! thanks so much.   :)
What a shame so many XP issues are arising with new versions of software, esp since XP still has a massive user base (its still a great system).
A massive user base doesn't change the fact that XP is Old and unable to keep up with new technology. Time for a transplant. :)
Title: Re: Can't register new Avast install on XP
Post by: Eddy on July 11, 2015, 09:22:42 PM
And who is gonna give all those people a new system so they can run a new(er) OS ? ???
Title: Re: Can't register new Avast install on XP
Post by: bob3160 on July 11, 2015, 10:12:49 PM
And who is gonna give all those people a new system so they can run a new(er) OS ? ???
You don't need a new system you just need to upgrade to a new OS. :)
All our old XP's at the Senior Center are now happy running Windows 8.1 and will soon be running Windows 10.
Title: Re: Can't register new Avast install on XP
Post by: Eddy on July 11, 2015, 11:35:34 PM
Tell that to all the people where even Windows 7 won't install because the cpu doesn't support SSE2 instructions and when the motherboard doesn't support a cpu that can handle SSE2.
Title: Re: Can't register new Avast install on XP
Post by: bob3160 on July 11, 2015, 11:38:17 PM
Tell that to all the people where even Windows 7 won't install because the cpu doesn't support SSE2 instructions and when the motherboard doesn't support a cpu that can handle SSE2.
Many computer that can't run Eindows 7 have no problems running windows 8.
Eddy, I converted these computer from XP to 8 so I'm not basing it on something that I haven't done.