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Business Products => Archive (Legacy) => Avast Business => Avast Server Protection => Topic started by: Excelsior One on November 10, 2005, 01:02:35 PM

Title: aswserv.exe High CPU usage
Post by: Excelsior One on November 10, 2005, 01:02:35 PM

Hi All

what kind of CPU load should the service aswserv.exe be putting on a server CPU, at the moment its its using a up 100% frequently

Thanks in advance

Title: Re: aswserv.exe High CPU usage
Post by: Vlk on November 10, 2005, 01:12:04 PM

Very much depends on what it's currently doing.

- is it scanning something (i.e. is the tray icon ball spinning)?
- is the VRDB being generated (i.e. is the VRDB tray icon active)?

Also, do you have the sensitivity set to Normal or High?


Thanks
Vlk

Title: Re: aswserv.exe High CPU usage
Post by: Excelsior One on November 10, 2005, 01:14:21 PM

sensitivity is set to high and yes the ball icon is spinning, VRDB, is that Virus definition database, and if so is it because its a new intallation..?, how long before this activity will settle down..?

Thanks in advance

Title: Re: aswserv.exe High CPU usage
Post by: Vlk on November 10, 2005, 01:19:59 PM

Check the "Scan count" for the Standard Shield provider? How much does it show? What file is being scanned all the time (see the "Last scanned" entry)

(double-click the avast tray icon to access these things)


Moving the sensivity slider to High basically instructs avast to scan ALL files on change. This can be quite a BIG overhead e.g. in case of log or ini files, which are usually written all the time.

Therefore, if you insist on leaving it on "High", it might be a good idea to put the most common benign files to the exception list (e.g. *.log, *.ini, *.txt etc).


Thanks
Vlk

Title: Re: aswserv.exe High CPU usage
Post by: Excelsior One on November 10, 2005, 01:27:27 PM

ok changed scan to normal, is working much better, thanks for help