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Consumer Products => Avast Account (my.avast.com) => Topic started by: REDACTED on July 08, 2015, 03:46:41 AM

Title: Installation of Avast Mobile Security on my android device but no karma points
Post by: REDACTED on July 08, 2015, 03:46:41 AM
Hey guys. I installed the Avast Mobile Security on my android device yesterday but I didn't receive the 200 karma points yet? Do you know why? On my avast account I have a different e mail than on my android mobile. Could that be the problem or do I just have to wait a little be longer to get the points? Or maybe there is something else I should do too in order to get them?
Title: Re: Installation of Avast Mobile Security on my android device but no karma points
Post by: Eddy on July 08, 2015, 05:51:28 AM
Quote
On my avast account I have a different e mail than on my android mobile.
That is why you are not getting them.
Add the "mobile email" to https://my.avast.com and you may get them.
Besides that, the karma points are useless.
You will not get anything for them as long as they are in beta.
Title: Re: Installation of Avast Mobile Security on my android device but no karma points
Post by: REDACTED on July 08, 2015, 06:58:14 AM
ok, thanks. I tried it but it says that the other e mail of mine is alresdy in use.
Title: Re: Installation of Avast Mobile Security on my android device but no karma points
Post by: Eddy on July 08, 2015, 07:07:18 AM
Sounds like you have two accounts now.
Submit a ticket to avast and ask them to check it.
If you have two accounts, ask them to merge them.