Avast WEBforum

Other => General Topics => Topic started by: midnight on July 20, 2015, 09:09:28 PM

Title: Forum Password
Post by: midnight on July 20, 2015, 09:09:28 PM

Each time I restart my computer and go the forum I have to login.  I knew what my password was but when I enter it, shows incorrect password so I have to click on forgot password.  Sends me a link to my email account so I can change it.  Why doesn't it remember my password?  This is a real pain.

Title: Re: Forum Password
Post by: DavidR on July 20, 2015, 09:57:24 PM

Start by trying to login to your my.avast.com account as that is where the password is checked against.

Whilst I don't know is the password is case sensitive, but ensure that you have the CAPS lock key off.

Title: Re: Forum Password/Resolved
Post by: midnight on July 20, 2015, 10:16:05 PM

Thank you DavidR..................Was able to login to my account.

Title: Re: Forum Password
Post by: DavidR on July 20, 2015, 10:39:54 PM

You're welcome.