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Avast Products => Archive (Legacy) => Avast Business => USA Education Products => Topic started by: smcabery on July 21, 2015, 04:54:16 AM

Title: Windows 10 Support?
Post by: smcabery on July 21, 2015, 04:54:16 AM
We currently getting ready to upgrade to Windows 10 in our organization.  I just tried to install Avast client on a workstation and I got an error that Avast 8.0 is not supported.  We currently are running Avast AEA 8.0.369.  Does anyone have any idea of when it will be upgraded to install on Windows 10.  Our organization has been testing Windows 10 for several months and just received the RTM version 10240 as the final build.   
Title: Re: Windows 10 Support?
Post by: Infratech Solutions on July 21, 2015, 12:09:52 PM
This is a note sent by AVAST Software to the reseller channel:

Quote
Windows 10 Compatibility

Microsoft has recently announced Windows 10 will be available as of July 29th. We expect many will be looking to upgrade, if not immediately then within the 1 year in which the upgrade will be free for Win 7 and 8 users, if they are eligible for it.

Endpoint Protection (all versions) will be receiving an update to make it Win 10 compatible, however this update will not yet be ready when Win 10 becomes available. The current ETA of the update is late August, but may change.
We recommend resellers consult with their EP customers regarding their plans for Win 10 migration and advise them about the compatibility issue. While home users tend to adopt early (and are ok to do so if using the already Win 10 compatible Avast consumer products), we believe most businesses will not choose early adoption, and will instead favor a more careful approach to keep disruptions to a minimum. We will likely still see cases of customers looking to migrate as soon as possible for various reasons, our main concern is that the compatibility issue does not come as a surprise.

We believe it to be a sensible precaution to not adopt an OS early in a commercial environment. We strongly recommend that customers only make the switch to Win 10, if they have decided to make it, after Avast becomes compatible. Apologies for any inconvenience this causes to you and your customers, we are counting on you, our reseller partners, to help us mitigate the impact this will have on end users and help them make informed choices regarding the OS upgrade.
Title: Re: Windows 10 Support?
Post by: zlamare on July 29, 2015, 07:10:37 PM
I just upgraded my laptop and had to re-install Avast, which seems to have worked except for this error -

"This driver cannot be used due to compatibility issues

avast! self protection module
AVAST Software

You can get help on the Microsoft website. If a solution exists, follow the instructions to try to fix the problem."

Hopefully the update comes sooner rather than later, as we plan to get a majority (if not all) of our devices upgraded before school starts at the beginning of September.
Title: Re: Windows 10 Support?
Post by: zlamare on August 13, 2015, 04:36:12 PM
Update - Clients are not updating their definitions from the AES. I'm confused if it's successfully updating from the web either.

My current version is 150729-0 (which is when I upgraded to Windows 10), and the last update attempt is 7/29/2015, however I have established a connection to streaming updates and the last update received is 8/13/2015.

Title: Re: Windows 10 Support?
Post by: Pearl River Central on August 14, 2015, 07:23:05 PM
I'm having the same problem.  Any updates on this?
Title: Re: Windows 10 Support?
Post by: john.hough on August 19, 2015, 08:51:35 PM
I find myself searching for updated information on this as well.  School is starting up next week and I was planning on re-imaging our main computer lab to Windows 10 before it starts.  Not something I want to do while school is in session.
Title: Re: Windows 10 Support?
Post by: bob3160 on August 20, 2015, 01:26:58 PM
I've contacted Avast and hope that this will prompt a reply from them. :)
Title: Re: Windows 10 Support?
Post by: MartinZ on August 20, 2015, 02:13:40 PM
We are working on solution to make the Avast 8.0 business compatible with Windows 10. But it will take few more weeks to finish.
Title: Re: Windows 10 Support?
Post by: VincentArriola on August 28, 2015, 05:05:22 PM
It looks like my avast server pushed out to some windows 10 machines last night :-)
Title: Re: Windows 10 Support?
Post by: zlamare on August 31, 2015, 08:25:32 PM
It looks like my avast server pushed out to some windows 10 machines last night :-)

Pushed out a client/definition update or initial install on the W10 client(s)? We've had ours successfully install (minus the driver compatibility issue that stops it from updating) since W10 was released on July 29th.
Title: Re: Windows 10 Support?
Post by: chevriera on September 01, 2015, 05:42:58 PM
I also upgraded a few computers to win 10.  Avast was removed and when I try to install it again, it says it's not compatible.  A few of them got Avast back, but the free version...

I guess Avast was downloaded and installed automatically ???  Check the about window and see if it's the free version.
Title: Re: Windows 10 Support?
Post by: jdugan on September 04, 2015, 11:54:14 PM
We have been unable to install the school edition of AVAST! on our Windows 10 laptops.  If anyone is successful doing this, please let me know.
Title: Re: Windows 10 Support?
Post by: bob3160 on September 05, 2015, 12:32:23 AM
We have been unable to install the school edition of AVAST! on our Windows 10 laptops.  If anyone is successful doing this, please let me know.
Avast already acknowledged a problem:
https://forum.avast.com/index.php?topic=173904.msg1245226#msg1245226 (https://forum.avast.com/index.php?topic=173904.msg1245226#msg1245226)
Title: Re: Windows 10 Support?
Post by: VincentArriola on September 30, 2015, 10:22:34 AM
Been over a month since the last update regarding Endpoint Protections Win 10 support. Is it still coming?
Title: Re: Windows 10 Support?
Post by: Asyn on September 30, 2015, 10:29:17 AM
Been over a month since the last update regarding Endpoint Protections Win 10 support. Is it still coming?
Hi Vincent, see: https://www.avast.com/faq.php?article=AVKB231#idt_500
Title: Re: Windows 10 Support?
Post by: VincentArriola on September 30, 2015, 10:30:19 AM
Thank you for the link! At least we have another time-frame.  :)
Title: Re: Windows 10 Support?
Post by: Asyn on September 30, 2015, 10:31:07 AM
You're welcome.
Title: Re: Windows 10 Support?
Post by: riggsy on November 03, 2015, 06:57:43 PM
We have been unable to install the school edition of AVAST! on our Windows 10 laptops.  If anyone is successful doing this, please let me know.
Avast already acknowledged a problem:
https://forum.avast.com/index.php?topic=173904.msg1245226#msg1245226 (https://forum.avast.com/index.php?topic=173904.msg1245226#msg1245226)

We are into November... Autumn... We still not getting Win10 support?
Title: Re: Windows 10 Support?
Post by: bob3160 on November 03, 2015, 09:02:06 PM
Avast 2016 was just released. I've again asked for help from Avast on your question.
Title: Re: Windows 10 Support?
Post by: jo17 on November 05, 2015, 10:30:18 AM
Looks like there will be no update in 2015. :(
We realy like Avast, but since we have about 40 licenses running, we have to consider switching to another brand.
Title: Re: Windows 10 Support?
Post by: Asyn on November 05, 2015, 11:04:46 AM
Looks like there will be no update in 2015. :(
See Reply #14.
Title: Re: Windows 10 Support?
Post by: bob3160 on November 05, 2015, 01:41:03 PM
Looks like there will be no update in 2015. :(
See Reply #14.
It's Autumn here ???
I've again reported this to Avast. Hope we'll get another reply directly from them.
Title: Re: Windows 10 Support?
Post by: Eddy on November 05, 2015, 01:47:10 PM
I've read a post from a avast member saying this (I shortened it):

Due to the delay of the consumer release (version 2016), the update for endpoint products also have gotten a delay.
Plan is to release a update this month (November).
Title: Re: Windows 10 Support?
Post by: Pubudu2 on November 16, 2015, 02:20:36 PM
Hi,

Any more updates for support windows 10 ?   :-[

Any reply would be greatly appriciated !


Thanks
Title: Re: Windows 10 Support?
Post by: Dan Smith on November 24, 2015, 08:28:18 PM
Bump
Title: Re: Windows 10 Support?
Post by: Asyn on November 26, 2015, 12:01:25 PM
See: https://forum.avast.com/index.php?topic=179623.0
Title: Re: Windows 10 Support?
Post by: shane.bullock on December 08, 2015, 09:50:43 PM
It looks like support for Windows 10 is now available.

Reference:

https://www.avast.com/faq.php?article=AVKB231#idt_500

https://www.avast.com/endpoint-protection-suite

That being said, my console is still giving me an executable that isn't supported on 10. "Avast! Antivirus 8.0 doesn't work on this version of Windows."
Title: Re: Windows 10 Support?
Post by: bob3160 on December 09, 2015, 01:48:38 PM
It looks like support for Windows 10 is now available.

Reference:

https://www.avast.com/faq.php?article=AVKB231#idt_500 (https://www.avast.com/faq.php?article=AVKB231#idt_500)

https://www.avast.com/endpoint-protection-suite (https://www.avast.com/endpoint-protection-suite)

That being said, my console is still giving me an executable that isn't supported on 10. "Avast! Antivirus 8.0 doesn't work on this version of Windows."
Thanks for this update. It would have been nice if it came from Avast.  :'(
Title: Re: Windows 10 Support?
Post by: shane.bullock on December 09, 2015, 05:37:14 PM
It looks like support for Windows 10 is now available.

Reference:

https://www.avast.com/faq.php?article=AVKB231#idt_500 (https://www.avast.com/faq.php?article=AVKB231#idt_500)

https://www.avast.com/endpoint-protection-suite (https://www.avast.com/endpoint-protection-suite)

That being said, my console is still giving me an executable that isn't supported on 10. "Avast! Antivirus 8.0 doesn't work on this version of Windows."
Thanks for this update. It would have been nice if it came from Avast.  :'(


Agreed.
Title: Re: Windows 10 Support?
Post by: Asyn on December 10, 2015, 10:01:09 AM
Infos/Instructions here: https://forum.avast.com/index.php?topic=180249.0
Title: Re: Windows 10 Support?
Post by: shane.bullock on December 10, 2015, 11:25:35 PM
Infos/Instructions here: https://forum.avast.com/index.php?topic=180249.0

This was most helpful. Thank you, Asyn!
Title: Re: Windows 10 Support?
Post by: Asyn on December 11, 2015, 06:18:10 AM
You're welcome Shane.