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Consumer Products => Avast SecureLine VPN => Avast SecureLine VPN for Windows => Topic started by: tidehis on July 24, 2015, 02:37:16 PM

Title: A Critical Error of Secure Line VPN
Post by: tidehis on July 24, 2015, 02:37:16 PM
Hi, i'm avast secure line vpn user(i have a license) in South Korea.

A critical error occured at 2015-07-23.

When i connect vpn, i can't open "www.naver.com" and web page loading time is too long than before error occured, and also i can't connect the nearlest server(why the nearlest server is Tokyo? It should be Seoul not Tokyo).

I bought license through your reseller, "www.avastkorea.com".

Exactly the same error occured, about 1 week ago, but at that time service was fixed quickly.

Please fix this error, as soon as possible.

P.S : www.naver.com : korean famous portal site like google
Title: Re: A Critical Error of Secure Line VPN
Post by: Asyn on July 24, 2015, 03:21:21 PM
Submit a ticket: https://support.avast.com/Tickets/Submit