Avast WEBforum
Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: MartinZ on July 29, 2015, 12:42:17 PM
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Hi all,
New version AVAST 2015 R3 SP1 (build number 2015.10.3.2225) has been released:
Fixes in Avast 2015 R3 SP1:
- Fixed problems with HTTPS browsing on Windows XP SP2
- Fixed problems with email clients on Windows XP SP2
- Fixed issues with firewall during program update and during update on Windows 10
How to install:
1. Update from existing Avast version
2. Or you can download and install from here:
http://files.avast.com/iavs9x/avast_free_antivirus_setup.exe
http://files.avast.com/iavs9x/avast_pro_antivirus_setup.exe
http://files.avast.com/iavs9x/avast_internet_security_setup.exe
http://files.avast.com/iavs9x/avast_premier_antivirus_setup.exe
Avast cleaner:
http://files.avast.com/iavs9x/avastclear.exe
It should be possible to install this version on top of your existing avast! installation (all settings should be preserved).
To report BSODs, crashes or any other none trivial problems please use new SupportPackage generating tool.
- http://utils.support.tools.avast.com/tools/support/utils/avastsupport.exe
Instructions how to use it can be easily found:
- https://www.avast.com/en-us/faq.php?article=AVKB33#artTitle
Thank you very much to everyone who contributed on release!
Avast team
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Is Windows XP SP2 the 32-bit version which was followed by Windows XP SP3 or is it the 64-bit Windows XP SP2? I would guess this would refer to the 64-bit Windows XP and, if that is the case, there is no need for me to rush to update Avast.
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Window XP Pro SP2 64bit, I have been reliably informed by one of the avast team isn't so much XP but based on Windows 2003.
The fix relates to those with 32bit XP SP2 that haven't updated to SP3.
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Thanks David. Am I pleased to read that! I've just got home after driving on an 80 mile round trip to install AVAST 2015 R3 (2015.10.3.2223) on a friend's Windows XP SP3 system.
It's hard to believe that there are still Windows XP 32-bit SP2 systems extant. Do the POSReady updates work on SP2?
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win7,32 bit, Ultimate
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Thanks David. Am I pleased to read that! I've just got home after driving on an 80 mile round trip to install AVAST 2015 R3 (2015.10.3.2223) on a friend's Windows XP SP3 system.
It's hard to believe that there are still Windows XP 32-bit SP2 systems extant. Do the POSReady updates work on SP2?
I honestly don't know - the point was that this takes XP beyond SP3 - so there is no way of telling if being up to date (SP3) would be a prerequisite or not.
AS far as I'm aware the SP3 update should still be downloadable and that is what I would suggest as a start point for those still using XP SP2. Then they would be able to take advantage of the additional functionality in avast 2015 R3 SP1.
Personally I haven't gone for the workaround of POS Updates, A.K.A XP SP4.
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@ zgy3073
Changing the Topic subject shouldn't be done as anyone responding to your post would end up with that the subject and would confuse the topic.
I have no doubt that this topic will grow and very soon your post would become buried, I would suggest creating your own new topic and post a link to it in your current post.
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Intel 925 duo core vista 32bit with 2GB ram. having lockups where the computer just stops responding while browsing, no HDD activity, the keyboard and mouse no longer responding, whatever is on the display remains, and clock stops indicating time advancing. Have given computer up to 30 minutes and it never came back without power boot. The lockups are not consistent, they occur sometimes after only a few minutes of operation to 10 hours later but always while browsing. I have disabled Secure Virtual Machine. I will know more after a few days of operation whether this is a fix.
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Updated to 2015 R3 SP1 from 2015.10.2.2218 using clean install with avastclear.exe.
No issues to report at all on Win 7 Home Premium 64-bit, other than a issue where an old expired license (2014) was available and inserted, which of course failed to take. Found a spare copy of 2015 license and good to go. In defense, it was not obvious this was an old license until explorer settings were changed to "Details".
Only one setting change from .2218 version: Settings>WebShield>Main Settings>"Do not scan trusted sites" was ticked on by default, unticked that because all sites should be scanned when opened. Does affect browser navigation speed (slows it down) but any site can be clean one moment and dirty the next.
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Updated fine from within the GUI from 2223 to 2225 ... all ok ... only thing, Avast coders should fix the installer, so it cleans up the leftover update folders from the computer. Just about all of them are empty and they just take up space for no reason.
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Is somebody running Vista with 2015.10.3.2225 and has NO problems anymore
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Bonjour
i tried to install this version on my machine WINDOWS XP "OFF LINE" and it crashed cause "statistics !!??
i need AVST on all my machines which are on line and "OFF LINE"'
how can i do ?
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Vers. 10.3.2225 corrupts my 32 bit XP
I've been using Avast successfully for many years. Normally it's excellent! But I installed vers. 10.3.2225 yesterday and it has corrupted my old XP workhorse. The symptoms are: (1) Avast states some shields are inactive; (2) the webshield is inactive but cannot be acivated as setting it ON is ignored; (3) eventually (and usually when starting a browser - say chrome) the PC hard stops (mouse & keyboard don't work) leaving only power off as a procedure.
I have no ideas of a workaround for this except removing Avast clears this bug (as proven three times).
I am having no trouble with my Windows 7 PC & Notebook and this version of AVAST.
Just to confirm that I too, amongst the many it seems, have to keep XP running for legacy systems that do not work correctly in Windows 7. Whether they work in W8/8.1 or 10 is immaterial. I hope that Avast can solve this issue and continue to support us XP users into the future.
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Intel 925 duo core vista 32bit with 2GB ram. having lockups where the computer just stops responding while browsing, no HDD activity, the keyboard and mouse no longer responding, whatever is on the display remains, and clock stops indicating time advancing. Have given computer up to 30 minutes and it never came back without power boot. The lockups are not consistent, they occur sometimes after only a few minutes of operation to 10 hours later but always while browsing. I have disabled Secure Virtual Machine. I will know more after a few days of operation whether this is a fix.
Hi busp1,
I have the exact same problem with my Vista machine. I believe that my random lockups started after the last round of Windows updates on 7/14.
So far I have rolled my Firefox browser back to version 37 and uninstalled then reinstalled Flash Player. Now I am running with Flash disabled, but I still get the random freeze/lockup.
I have just uninstalled all of the Windows updates from the 14th. Now I am waiting to see if the lockup returns. I don't think this is an Avast problem.
Update:
I got another freeze/lockup, so now I have uninstalled my Avast Free and reinstalled it from a fresh download. Currently waiting too see if this fixes the problem.
Update #2:
Still got a freeze/lockup. I made it 2 days before the lockup. Now I have rolled back to Avast Free 2015.10.2.2215. Let the test begin again.
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Updated version .2224 from GUI to version .2225. Update for win7 and win10 was smooth, reboot and subsequent operation were uneventful.
For my systems just perfect! 8)
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With regard to Troika's post: 'Vers. 10.3.2225 corrupts my 32 bit XP'
I had problems getting 10.3.2223 to work with Windows XP SP3 when OnlineArmor was installed. I found that Avast 10.3.2223 was in conflict with OnlineArmor. Removing OnlineArmor cured the problem and Avast is presently running nicely with Agnitum Outpost Firewall free 2009.
I also found that 2218 would not run at all with Windows XP SP3 so had to stick with 2215 until 2223 became available. This issue had nothing to do with OnlineArmor because it occurred on systems on which OnlineArmor was not installed.
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Thankyou "hake" for your response that proves perhaps how complex this issue maybe.
Firstly I confirm I am running XP SP3 with Private Firewall 7.
After my posting about 2225 I installed 2223 and got the same issues.
I have just now installed 2218 and Avast is causing no problems - the issues I mentioned with 2223/5 are no longer.
Whether there is some conflict with Private Firewall 7 I do not know, and I am reluctant to remove it to test as it has taken long enough to enter my array of trusted IP addresses for my nets. However turning the firewall OFF was of no help. I moved to PF7 from ZA as that became bloatware in my opinion and reduced my PCs (especially the XP) to a snail's speed without the urgency.
I hope both your's and my experiences with the latest AVAST releases might give some clue(s) as to the fundamentals of these issues.
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Hi. I've updated my Avast to 10.3.2225 BUT my troubles with Avast blocking https pages to be opened has NOT been fixed.
I've got Windows XP Home Edition SP2 -- I know it's obsolete, but I had several troubles in downloading the SP3, so I gave up.
What can I do to fix my problem? Deactivating http checking can lead to serious attacking troubles?
Thanks in advance!
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Hi. I've updated my Avast to 10.3.2225 BUT my troubles with Avast blocking https pages to be opened has NOT been fixed.
I've got Windows XP Home Edition SP2 -- I know it's obsolete, but I had several troubles in downloading the SP3, so I gave up.
What can I do to fix my problem? Deactivating http checking can lead to serious attacking troubles?
Thanks in advance!
I don't know how you are still getting https blocking with avast 10.3.2225. Chan you post some screenshots of the error you are getting.
Essentially there is nothing you can do or should do with win XP SP2, the HTTPS scanning isn't possible, versions after 2223 will automatically detect you have SP2 and not try to scan HTTPS pages. Avast versions prior to 2223 with XP SP2, didn't scan HTTPS.
There was also a hotfix that came with a VPS and engine update to disable https scanning in the web shield and XP SP2.
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I have XP SP3. HTTPS scanning was working, but it slowed down the browser experience so much,
I uninstalled 2223 and reverted back to 2218. I have not given 2225 a try yet.
I don't run any of avast "extras" only the shields. It's not clear if there is anything to gain
for XP users (except for HTTPs scanning, which I'm not interested in anyway).
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I have XP SP3. HTTPS scanning was working, but it slowed down the browser experience so much,
I uninstalled 2223 and reverted back to 2218. I have not given 2225 a try yet.
I don't run any of avast "extras" only the shields. It's not clear if there is anything to gain
for XP users (except for HTTPs scanning, which I'm not interested in anyway).
Hi davexnet,
in your case I would rather recommend to use 2225, just turn off the HTTPS scanning. That should help.
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As I'm using the Italian version of AVAST, there's no use in posting the original message I get. Anyhow, it sounds like "AVAST has blocked the access to this site due to an invalid certificate".
It only happens with HTTPS pages, so I was wondering if I should turn off the HTTPS scanning.
If I did, would my computer be more exposed to viruses/malwares etc?
I'm using Chrome 44.0.2403.107
Thanks again!
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If I did, would my computer be more exposed to viruses/malwares etc?
Explaining Avast’s HTTPS scanning feature https://blog.avast.com/2015/05/25/explaining-avasts-https-scanning-feature/
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If I did, would my computer be more exposed to viruses/malwares etc?
Explaining Avast’s HTTPS scanning feature https://blog.avast.com/2015/05/25/explaining-avasts-https-scanning-feature/
Thanks, it's pretty clear. But actually and plainly speaking, and since someone on this forum does recommend to use the 2225 AVAST version but to turn off the HTTPS scanning to solve some troubles, I just wanted to get assured disabled HTTPS scanning is not that bad .... :-\
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If I did, would my computer be more exposed to viruses/malwares etc?
Explaining Avast’s HTTPS scanning feature https://blog.avast.com/2015/05/25/explaining-avasts-https-scanning-feature/
Thanks, it's pretty clear. But actually and plainly speaking, and since someone on this forum does recommend to use the 2225 AVAST version but to turn off the HTTPS scanning to solve some troubles, I just wanted to get assured disabled HTTPS scanning is not that bad .... :-\
in my opinion it is worse have an operating system not updated rather than having the avast https scanning disabled.
The microsoft support for xp SP3 was ended in 2014 , instead the support for xp SP2 was ended in 2010 !
It means that you haven't most of the security patches...
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I was running Win XP SP3 on 2 computers and Win7 Home Premium on 1; all with Avast Free 2015 10.2.2218, and EVERYTHING was perfect.
When I did the update to 10.3.2225 problems started occurring on ALL 3 computers.
I lost my R-Click capabilities in Outlook 2003, script errors on many of my usual secure (https) websites, VERY slow page transitions, etc.
I, also, was instructed to do the secure uninstall using Avastclear, in safe mode, which I did, but as soon as I reinstalled any of the 2015.10.3 versions, the problems started again.
Fortunately, I had images I could restore for both my Win XP systems, but not one for my Win 7 computer.
After being told on the Avast phone line I could not get a link to d/l the Avast Free 2015 10.2.2218 version, I was forced to remove it completely, and install Panda instead.
It was NOT what I wanted because I've always liked Avast, but I didn't seem any alternative.
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I would not be too perturbed that HTTPS scanning was not in operation. The File Shield should catch bad stuff so there are two barriers offered by Avast to protect against bad stuff. For Web Shield scanning, I set Sensitivity to High and scan for PUPs. File Shield scanning Sensitivity is set to Medium and does not scan for PUPs.
Since Avast does not offer a similar product, I feel able to mention here that I use MalwareBytes Anti-Exploit (free for protecting against exploits in web browsers and Java). This is great protection against zero day exploits. If you are not running EMET then it's a matter of install and forget. It auto-updates and does not affect performance. It's just the job for protecting internet web access with Windows XP.
As for Windows XP SP3, to download the Windows XP Service Pack 3 - ISO-9660 CD Image File, go to here: -
https://www.microsoft.com/en-us/download/confirmation.aspx?id=25129 (https://www.microsoft.com/en-us/download/confirmation.aspx?id=25129)
Burn the ISO file to CD and run it. CDBurnerXP is a great free tool for such jobs (https://cdburnerxp.se/ (https://cdburnerxp.se/)). That's the way I do it.
CAUTION: CDBurner offers free software but it is very visible and straightforward to decline it.
I apologise if these interventions are inappropriate in this forum context. I was simply responding to issues raised in it.
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What the hell is with the NG thing under Windows 10!? Again just noticed there is no NG option in the installer and no NG service in the process list.
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I was running Win XP SP3 on 2 computers and Win7 Home Premium on 1; all with Avast Free 2015 10.2.2218, and EVERYTHING was perfect.
When I did the update to 10.3.2225 problems started occurring on ALL 3 computers.
I lost my R-Click capabilities in Outlook 2003, script errors on many of my usual secure (https) websites, VERY slow page transitions, etc.
I, also, was instructed to do the secure uninstall using Avastclear, in safe mode, which I did, but as soon as I reinstalled any of the 2015.10.3 versions, the problems started again.
Fortunately, I had images I could restore for both my Win XP systems, but not one for my Win 7 computer.
After being told on the Avast phone line I could not get a link to d/l the Avast Free 2015 10.2.2218 version, I was forced to remove it completely, and install Panda instead.
It was NOT what I wanted because I've always liked Avast, but I didn't seem any alternative.
Avast version 10.0.02.2215 available here: http://www.oldapps.com/avast_antivirus.php (http://www.oldapps.com/avast_antivirus.php)
Also, vendor tool to completely remove an anitivirus product: https://www.avast.com/faq.php?article=AVKB11#artTitle (https://www.avast.com/faq.php?article=AVKB11#artTitle)
https://singularlabs.com/uninstallers/security-software/ (https://singularlabs.com/uninstallers/security-software/)
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There are conflicts between this new Avast and the latest Malwarebytes. There are some posts about this on this forum.
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What the hell is with the NG thing under Windows 10!? Again just noticed there is no NG option in the installer and no NG service in the process list.
Same on my win 10
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Many problems in my Dutch Vista after online update to AVAST 2015 R3sp1 (2015.10.3.2225)
All my browsers cannot reach internet anymore (not found message or hang).
Also I cannot download anymore.
Even the automatic update of Avast virusdefs don't work.
The update done by myself (so by hand) of Avast virusdefs never ends.
After disabling Avast everything is normal again.
Same problems after a clean reïnstall.
Everything is OK after going back to 2015 R2.
I got these problems also allready in AVAST 2015 R3 (2015.10.2.2223).
Again I ask the Avast Team: why going final (2x) without Vista support !!
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This is like the 3rd time I'm asking about NG under Windows 10 and it's the 3rd time I'm not getting any answers from avast! team. C'mon ppl, wake up already. What used to be great support is now just a bland shadow of former self...
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I have Avast Internet Security 2015 (10.3.2225 - "In memory of Jan Koubek") Installed on my PC Windows 10 but I still can not activate my Firewall
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I have Avast Internet Security 2015 (10.3.2225 - "In memory of Jan Koubek") Installed on my PC Windows 10 but I still can not activate my Firewall
Repair Avast:
1. Control Panel -> Add/Remove programs -> Avast
2. Click on 'Repair'.
3. Follow instructions.
4. Reboot.
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As Avast has developed, it has grown new features which have made it ever more sensitive to the presence of other security software installed alongside Avast. I would consider disabling the new Avast HIPS (found in File Shield -> Sensitivity). Other firewalls possess HIPS in some form or other. Outpost Firewall 2009 free is a very 'manual' one (and I do set Firewall Policy to Allow Most) and this may be why Avast 2015 R3 gets along with it so well. I do wish that the Avast Emergency Updates would use fixed name .exe files because I could then use Avast with Outpost Firewall Pro 9.1 (this is also Agnitum's fault for not allowing executables in nominated folders to be ignored).
Avast 2015 (2015.10.2.2018) refused to run with Windows XP SP3 regardless of what was installed so AVAST 2015 R3 SP1 (2015.10.3.2225) is a major improvement for me, HTTPS scanning, HIPS and all.
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I put this post: https://forum.avast.com/index.php?topic=174539.0 (https://forum.avast.com/index.php?topic=174539.0) in the wrong place. Sorry...
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Many problems in my Dutch Vista after online update to AVAST 2015 R3sp1 (2015.10.3.2225)
All my browsers cannot reach internet anymore (not found message or hang).
Also I cannot download anymore.
Even the automatic update of Avast virusdefs don't work.
The update done by myself (so by hand) of Avast virusdefs never ends.
After disabling Avast everything is normal again.
Same problems after a clean reïnstall.
Everything is OK after going back to 2015 R2.
I got these problems also allready in AVAST 2015 R3 (2015.10.2.2223).
Again I ask the Avast Team: why going final (2x) without Vista support !!
Also Avast repair did not help both 2015 R3 and 2015 r2
Where is everybody from Avast team ?!!!
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Hi heikwith,
unfortunately we are not able to reproduce your problem. Please try to fully uninstall Avast (via https://www.avast.com/uninstall-utility) and then install again the latest version.
For others: NG doesn't run on Windows 10 yet. We will fix this in upcoming releases.
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Installed this and I have had to deactivate the Web Shield to be able to access any web sites
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Installed this and I have had to deactivate the Web Shield to be able to access any web sites
You don't give any information to help you, avast version (presumably 2225) and your operating system.
You could try disabling HTTPS scanning in the Web Shield settings and see if that works.
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Sorry to be slow in reply. I could not get avast 2015.10.3.2225 to work with my vista 32bit computer. The lockups while browsing still occurred. I have clean installed using avast cleaner and gone back to version 2015.10.3.2215 and after 78 hours of use no more locks have occurred. At this point I believe something is wrong with the avast program and it appears to be tied in with 32bit versions of Microsoft operating systems. My 64 bit win7 computer and my win8.1 64 bit computer have not had a problem but my friend's computer with avast pro which I believe is a win7 32bit system had lockups. My friend got help from avast support for like 4 hours and now his computer won't boot. I have stopped updating the avast program on all my 32bit systems. I would file a problem report but when I tried I had to be a paying customer to even file a report.
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Thanks for the update. Looks like we are on the same path. I also had another lockup on the fresh install of 2225 so I have now installed 2215 but I'm only at 24 hours on this test. If I can make it a week and remain stable, I'll try reinstalling the windows updates and the Firefox update that came in at the same time as the Avast 2015.10.3....
At least I am pretty confident that this is not a hardware problem. My Vista machine is getting old. but it was very stable until the July updates.
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hi all today i download the last version and it crash me my internet conection i disable all stuff from avast and it still not working and i had to uninstall now i want know if u will do something about it for re-install and dont have the same problem even i uninstal my internet drivers and re-instal and it still not working so when i uninstal the avast all start to work my internet is running pls fix this thing for re install the avast.
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hi all today i download the last version and it crash me my internet conection i disable all stuff from avast and it still not working and i had to uninstall now i want know if u will do something about it for re-install and dont have the same problem even i uninstal my internet drivers and re-instal and it still not working so when i uninstal the avast all start to work my internet is running pls fix this thing for re install the avast.
What Operating System ??? What other Security programs are installed on your computer ???
We can't help if we don't have information. We can't see your computer.
You need to help us to help you. :)
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Top! Thanks System is again fully working on Windows 10!
I have Avast Internet Security 2015 (10.3.2225 - "In memory of Jan Koubek") Installed on my PC Windows 10 but I still can not activate my Firewall
Repair Avast:
1. Control Panel -> Add/Remove programs -> Avast
2. Click on 'Repair'.
3. Follow instructions.
4. Reboot.
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No one have the link to the 10.3.2218 versione pls?
My system literally freeze, then block and all i can do is just unlock the battery and re-boot system: Vista.
My Mozilla browser is updated to the latest version so flash player and java..nothing seems to prevent the lock up of the system and surely is caused by the latest update of Avast version..which is unbelievable cause all working fine with the 2218 version..
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Top! Thanks System is again fully working on Windows 10!
I have Avast Internet Security 2015 (10.3.2225 - "In memory of Jan Koubek") Installed on my PC Windows 10 but I still can not activate my Firewall
Repair Avast:
1. Control Panel -> Add/Remove programs -> Avast
2. Click on 'Repair'.
3. Follow instructions.
4. Reboot.
You're welcome.
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No one have the link to the 10.3.2218 versione pls?
-> http://public.avast.com/~havel/2218/avast_free_antivirus_setup.exe
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I am also having problems with Avast Free 10.3.2225 update clashing with Microsoft Office 2003.
The mouse right click menu now no longer works in Outlook, I haven't noticed if I am also suffering from some of the other mentioned issues.
I confirmed the problem is definitely with Avast Free 10.3.2225 update, because I restored the PC to before this Avast update then Office 2003 was OK again, but as soon as the Avast update 10.3.2225 was re-installed the problem came back.
I am using Windows 7 SP1 and Microsoft Firewall. What is the solution to get Office working normally again?
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No one have the link to the 10.3.2218 versione pls?
-> http://public.avast.com/~havel/2218/avast_free_antivirus_setup.exe
Thanks for the link but i got subscription with Avast Internet Security, no one has the link to install the 10.3.2218 version back again?
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Older version of Avast can be downloaded from:
http://www.oldapps.com/avast_antivirus.php#version-listing (http://www.oldapps.com/avast_antivirus.php#version-listing)
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Why was R3 announced as Win10 compatible and then we find out NG doesn't work under WIndows 10. It's not cool.
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Older version of Avast can be downloaded from:
http://www.oldapps.com/avast_antivirus.php#version-listing (http://www.oldapps.com/avast_antivirus.php#version-listing)
Only 10.3.2215 is available, thanks anyway for your help.
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No one have the link to the 10.3.2218 versione pls?
-> http://public.avast.com/~havel/2218/avast_free_antivirus_setup.exe
Thanks for the link but i got subscription with Avast Internet Security, no one has the link to install the 10.3.2218 version back again?
-> http://public.avast.com/~havel/2218/avast_internet_security_setup.exe
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Older version of Avast can be downloaded from:
http://www.oldapps.com/avast_antivirus.php#version-listing (http://www.oldapps.com/avast_antivirus.php#version-listing)
Only 10.3.2215 is available, thanks anyway for your help.
Scroll down on the page there are many old versions available on that site.
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So i dont know if this just normal or not, but In windows 7 Avast icon was first icon i seen upon boot in to windows, but in windows 10 Avast icon is LAST icon to show up on boot, it is almost like Avast loaded last
And no
Load Avast services only after loading other system services is not checked
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So i dont know if this just normal or not, but In windows 7 Avast icon was first icon i seen upon boot in to windows, but in windows 10 Avast icon is LAST icon to show up on boot, it is almost like Avast loaded last
And no
Load Avast services only after loading other system services is not checked
It's pretty much up to the Operating System what loads when.
You can use a program like WinPatrol (https://www.winpatrol.com/mydownloads/) to delay the startup of certain items which will change the default order.
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So i dont know if this just normal or not, but In windows 7 Avast icon was first icon i seen upon boot in to windows, but in windows 10 Avast icon is LAST icon to show up on boot, it is almost like Avast loaded last
And no
Load Avast services only after loading other system services is not checked
The fact that the avast tray icon, avastUI.exe, may take some time to load (mine is third in line after WinPatrol and Outpost Firewall Pro), doesn't mean that you have a problem. The tray icon isn't part of the protection, but an interface to the program, which loads loads considerably sooner.
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So i dont know if this just normal or not, but In windows 7 Avast icon was first icon i seen upon boot in to windows, but in windows 10 Avast icon is LAST icon to show up on boot, it is almost like Avast loaded last
And no
Load Avast services only after loading other system services is not checked
The fact that the avast tray icon, avastUI.exe, may take some time to load (mine is third in line after WinPatrol and Outpost Firewall Pro), doesn't mean that you have a problem. The tray icon isn't part of the protection, but an interface to the program, which loads loads considerably sooner.
But the thing is till Avast icon appears on the tray...system response is slow. And Avast icon does take quite a few secs to appear.
3 Win 7 64 system with same experience.
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The tray icon isn't the cause of the slowness, the main avast service avastSvc.exe will be running in the background scanning activity. That is what resident, on-access AVs do, so I would follow the suggestion Bob made in Reply #61 check what programs are running on boot.
There are many programs that want to run on boot when there is absolutely no need for them to do so, typical of this are media players when you only need them when you click on a media file. I would probably go further and not just delay them using WinPatrol but decide if they really need to run on boot.
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On Windows XP SP3, AVAST 2015 R3 SP1 (2015.10.3.2225) causes problems with Mozilla Thunderbird 38.1.0. For example, when an email is sent, Thunderbird stores the email in the Sent folder but the text of the message is blank. Reverting to Avast 2015 R2 (2015.10.2.2215) causes the problem to cease and allows Thunderbird to behave properly.
Why not revert to Avast version 10.2.2218, you ask? Because it will not work at all with Windows XP SP3.
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Why not revert to Avast version 10.2.2218, you ask? Because it will not work at all with Windows XP SP3.
What are you talking about? I haven't had issues like yours. Everything is running fine on my machines.
:)
HDW
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I didn't make it happen and I didn't want it to happen but it did. Having taken the trouble to clear out the previous version of Avast with Avastclear.exe, I did clean installs of Avast version 10.2.2218 only to be rewarded with hanging systems so what alternative did I have? This happened on the four XP systems in my care.
Windows XP is a dynamic living environment. It does not surprise me that different incarnations of XP respond differently to software that gets deep down into Ring-Zero.
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AVAST 2015 R3 SP1 (2015.10.3.2225) running on Windows 10. After installing new Avast Update, I can no longer connect to this computer using Remote Desktop. Unless I disable Avast Firewall. Anyone else having this issue?
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I'm extremely sad to say 10.3.2225 is absolutely the worst thing i've had on any of my computers in the last 10 years. I've encountered viruses and malware that were more fun than this. I updated several programs on my old XP laptop when this version came out. Within 10 minutes everything froze. I couldn't even switch the computer off. I had/have to wait for the battery to expire or manually remove the battery whilst the computer was switched on. I assumed it was something else. I wasted half a day rolling back Firefox, removing everything that had been updated to eventually conclude Avast was the problem. I removed 2225 and went back to 2218 and everything worked fine. I put everything else back and it was still fine. I've had a week of bliss and then I accidentally clicked the 'wrong' update button and updated to 2225 again. 20 minutes later and CRASH! 10.4 can't come soon enough. Back to 2218 for me.
Something else. Why does 2225 flag web-pages that 2218 doesn't?
Whilst i'm on i'd also like to point out that the last thing I want an anti-virus company to do when I remove its product is to open an internet browser to ask me questions when I have no anti-virus protection. I mean, there ought to be a reason you require a genuine email address - right?
Seriously unimpressed!
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Still having the same problem as with the previous version with Vista. Computer freezes after a few mintues of browsing the internet. Disabling https scanning seems to have solved the problem, but I found out something more worrisome about this version: webshield doesn't work as intended. I used http://securite-informatique.info/virus/eicar/ eicar to test its reaction like I always do after upgrading, and it warns me only one time out of ten. Reverted to 2215 and everything works fine again (alert + connection aborted without fail as soon as I click on any of the files).
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The tray icon isn't the cause of the slowness, the main avast service avastSvc.exe will be running in the background scanning activity. That is what resident, on-access AVs do, so I would follow the suggestion Bob made in Reply #61 check what programs are running on boot.
There are many programs that want to run on boot when there is absolutely no need for them to do so, typical of this are media players when you only need them when you click on a media file. I would probably go further and not just delay them using WinPatrol but decide if they really need to run on boot.
I dont fiddle with services.
But yes msconfig - startup - only Avast is enabled i.e checked & rest disabled i.e unchecked.
No probs with Emsisoft, Eset, Comodo, Kaspersky I have tried.
Only probs with Avast....on fresh OS install too.
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The tray icon isn't the cause of the slowness, the main avast service avastSvc.exe will be running in the background scanning activity. That is what resident, on-access AVs do, so I would follow the suggestion Bob made in Reply #61 check what programs are running on boot.
There are many programs that want to run on boot when there is absolutely no need for them to do so, typical of this are media players when you only need them when you click on a media file. I would probably go further and not just delay them using WinPatrol but decide if they really need to run on boot.
I dont fiddle with services.
But yes msconfig - startup - only Avast is enabled i.e checked & rest disabled i.e unchecked.
No probs with Emsisoft, Eset, Comodo, Kaspersky I have tried.
Only probs with Avast....on fresh OS install too.
No one it telling you to fiddle with 'services.' It is about checking 'programs' that have set themselves to run on boot and you checking if they actually need to run on bot.
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Since installing version 2015.10.3.2225 few days ago I have experienced several times of freezing of the OS while browsing with Firefox.
The computer suddenly stops responding, the screen is frozen and the only option is to shut it down pressing continuously the power button.
OS - Windows XP SP3, browser - Mozilla Firefox 39.0.3.
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Since installing version 2015.10.3.2225 few days ago I have experienced several times of freezing of the OS while browsing with Firefox.
The computer suddenly stops responding, the screen is frozen and the only option is to shut it down pressing continuously the power button.
OS - Windows XP SP3, browser - Mozilla Firefox 39.0.3.
You aren't alone I have experienced that several times and holding the power button for 5 seconds or until it completely shuts down is the only gracious way out. Or you could end up with some file corruption or the 'Your system didn't close down correctly' and the choices to boot into safe mode, or normal, etc.
I have also found on instances like this it can screw up the desktop as for whatever reason it tries to go into active desktop and fails. That normally results in you having to tell it not to use active desktop and reboot.
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Updated to 2225 yesterday, so far no issues on Win 10, firefox or IE. Interesting (not really) to see complaints mainly coming from XP users, a decrepit OS that should be out of circulation by now. :P
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Since installing version 2015.10.3.2225 few days ago I have experienced several times of freezing of the OS while browsing with Firefox.
The computer suddenly stops responding, the screen is frozen and the only option is to shut it down pressing continuously the power button.
OS - Windows XP SP3, browser - Mozilla Firefox 39.0.3.
I've been experiencing similar problems, but I'm not using avast! at the moment. Everything just freezes, but the music in musicBee just keeps on playing like nothing happened. Only way to fix it is system reset. Really weird behavior...
I've had exactly the same behavior with Windows 7, 8 and 8.1 and then it just fixed itself for no reason. And now I'm experiencing it with Win 10 again...
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Updated to 2225 yesterday, so far no issues on Win 10, firefox or IE. Interesting (not really) to see complaints mainly coming from XP users, a decrepit OS that should be out of circulation by now. :P
Dear amenx,
I don't think you are right to put the blame to the users of Windows XP. I have used Avast on the same computer for the last several years without any problems.
I reckon that if a software company claims that some OS is supported (let's not forget that besides the free version of Avast there are also paid ones) then it must have thoroughly tested the new version before being released to the users.
As I said the previous versions of Avast worked well and if this issue is not fixed very quickly by Avast I would be forced to uninstall Avast and use another program. It is not very pleasant to return home and after some time get totally frozen computer thanks to the antivirus.
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Just to say it was 2215 I reverted to and not 2218.
Since my 2nd time with 2225 some of my Microsoft programs no longer work. Windows Media Player, System Restore, Windows Update and others are inoperable. The media files play with VLC and CCleaner shows the restore points to be intact.
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Just to say it was 2215 I reverted to and not 2218.
Since my 2nd time with 2225 some of my Microsoft programs no longer work. Windows Media Player, System Restore, Windows Update and others are inoperable. The media files play with VLC and CCleaner shows the restore points to be intact.
Sorry but Avast doesn't change your assigned programs. If you now have VLC as the default player, it wasn't caused by Avast. As for the rest of the problems,
I suggest you do some more checking since Avast has nothing to do with your Windows updates. Your comment related to System Restore points doesn't make any sense ???
More information might help us get to the bottom of your problems.
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HTTPS scanning fails miserably in build 2225 under Win XP 64bit SP2. I can't browse any https:// site. Disabling avast or HTTPS scanning fixes it. Tried clean reinstall, nothing.
Firefox won't allow me into https sites, complaining about wrong certificates.
It works fine under win8.1/win7
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Just to say it was 2215 I reverted to and not 2218.
Since my 2nd time with 2225 some of my Microsoft programs no longer work. Windows Media Player, System Restore, Windows Update and others are inoperable. The media files play with VLC and CCleaner shows the restore points to be intact.
Sorry but Avast doesn't change your assigned programs. If you now have VLC as the default player, it wasn't caused by Avast. As for the rest of the problems,
I suggest you do some more checking since Avast has nothing to do with your Windows updates. Your comment related to System Restore points doesn't make any sense ???
More information might help us get to the bottom of your problems.
No default programs were changed. WMP was still there but it wouldn't open. System Restore wouldn't open. User Accounts wouldn't open. Windows Update opened IE8 and repeatedly gave me a warning about my homepage trying to load a webpage that was on my trusted list - which eventually would load a blank page. I tried uninstalling WMP and reinstalling it - to no effect. I was going to look at the MS programs in the C: directory and I noticed a new folder - 92cxxxxxxwhatever. There was a new installer in the folder that failed to run with this message: "This application failed to start because updspapi.dll was not found. Re-installing the application may fix this problem." A ran a Google search and it's something to do with the MS operating system. Anyway...I downloaded a trial program which installed a new Updspapi.dll and everything works fine again. I don't know if the original file was damaged in a crash or a crash occurred during a Windows update. Maybe, (hopefully) Avast wasn't to blame. However should anyone else encounter the same problem the free trial at dll-files.com/fixer/ sorted the problem for me. Moderators are free to edit or delete this post if they have a better solution or they think i'm advertising.
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After updating to 2225 some week ago my computer (Vista) started to freeze but after unstalling and installing 2218 (link in this thread) it works fine.
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HTTPS scanning fails miserably in build 2225 under Win XP 64bit SP2. I can't browse any https:// site. Disabling avast or HTTPS scanning fixes it. Tried clean reinstall, nothing.
Firefox won't allow me into https sites, complaining about wrong certificates.
It works fine under win8.1/win7
Well that is somewhat strange as in 10.3.2225 avast should recognise you have XP SP2 (not SP3, see note below) and not install the element required to scan HTTPS pages in XP. So it shouldn't be scanning HTTPS pages at all. I don't believe it should have the HTTPS option in the Web Shield settings, as it was before avast 10.3.2223.
NOTE: win XP SP2 64bit, it doesn't have an SP3 and is by all accounts based on windows 2003 and not XP.
I would suggest that you do a clean reinstall of avast 2225, uninstall from add remove programs, reboot and run the avast uninstall utility, reboot and install avast.
- Download the avast! Uninstall Utility, avastclear.exe http://files.avast.com/iavs9x/avastclear.exe (http://files.avast.com/iavs9x/avastclear.exe) and save it to your HDD before you uninstall avast.
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Another problem I had with my .dll issue was MC Shield showing a start-up error. The error was at 0x7c812fd3. I did a bit of digging and found this web-page:
http://support.emsisoft.com/topic/15537-blocking-wmp-crashes-winxp-solved/ (http://support.emsisoft.com/topic/15537-blocking-wmp-crashes-winxp-solved/)
Could it all be related?
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Another problem I had with my .dll issue was MC Shield showing a start-up error. The error was at 0x7c812fd3. I did a bit of digging and found this web-page:
http://support.emsisoft.com/topic/15537-blocking-wmp-crashes-winxp-solved/ (http://support.emsisoft.com/topic/15537-blocking-wmp-crashes-winxp-solved/)
Could it all be related?
Related to what? none of what you're mentioning has anything to do with Avast.
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Excellent software.Good.
Thanks so much. I got already 2218 version..but in the virus basket i got 4 virus..now what will happens if i make a clean install of 2218? These viruses will be gone along with Avast 2225 or its will be again in my system?
More over people: some of you read upgrade in the main window of Avast when you click onto the round ball avast icon?
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Excellent software.Good.
Thanks so much. I got already 2218 version..but in the virus basket i got 4 virus..now what will happens if i make a clean install of 2218? These viruses will be gone along with Avast 2225 or its will be again in my system?
More over people: some of you read upgrade in the main window of Avast when you click onto the round ball avast icon?
If you clean install Avast then whatever is in the chest is deleted also.
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Excellent software.Good.
Thanks so much. I got already 2218 version..but in the virus basket i got 4 virus..now what will happens if i make a clean install of 2218? These viruses will be gone along with Avast 2225 or its will be again in my system?
More over people: some of you read upgrade in the main window of Avast when you click onto the round ball avast icon?
If you clean install Avast then whatever is in the chest is deleted also.
Thank you so much.
Now what is the best way to do: use the avast clean tool, or just disinstall manually (in vista i just need to go into control panel and click onto disinstall the program) ?
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Using the Avast clean tool will give the best result.
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Thanks again
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@DavidR: please read my post again, I already did a clean re-install.
I know there's no SP3 for XP64. What I don't know is if avast distinguishes between XP 32 and XP 64...
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@DavidR: please read my post again, I already did a clean re-install.
I know there's no SP3 for XP64. What I don't know is if avast distinguishes between XP 32 and XP 64...
As an avast user like yourself I can't say for certain and can only base my thoughts on what has been seen in the forums. I suspect it doesn't as XP SP2 seems to be the criteria, as XP Pro 64bit SP2 seems to get caught up in this inability to scan HTTPS pages.
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Many problems in my Dutch Vista after online update to AVAST 2015 R3sp1 (2015.10.3.2225)
All my browsers cannot reach internet anymore (not found message or hang).
Also I cannot download anymore.
Even the automatic update of Avast virusdefs don't work.
The update done by myself (so by hand) of Avast virusdefs never ends.
After disabling Avast everything is normal again.
Same problems after a clean reïnstall.
Everything is OK after going back to 2015 R2.
I got these problems also allready in AVAST 2015 R3 (2015.10.2.2223).
Again I ask the Avast Team: why going final (2x) without Vista support !!
Even an Avast clean with avastclear.exe in Safe Mode reboot did not help.
Any suggestions ?
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Even an Avast clean with avastclear.exe in Safe Mode reboot did not help.
Any suggestions ?
Submit a ticket: https://support.avast.com/Tickets/Submit
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Since yesterday I am no longer user of Avast Free :(.
I have been using it for many years - since version 4.X on my old Windows 98 computer, later on newer computer with XP and I would like to sincerely thank the Avast team for their efforts through the years. But sadly I was forced to uninstall the latest version.
Since installing version 2015.10.3.2225 every day I had freezes of my XP SP3 PC and the cause for them was exactly the latest version of the program. I know from talks with other friends and relatives that practically every user with Windows XP has problems since upgrading to 2015.10.3.2225.
Despite the numerous reports here in the forum I saw no reaction from Avast side. There were no posts for any plans to resolve the issues even though this is a HUGE problem for some of the users nor there is a new beta build.
After the uninstall of Avast now I have no problems with my PC ...
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Hi,
I updated to avast 2015 10.3.2225 and at the same time I updated to Thunderbird 38.2.0 (both German version). OS is windows XP SP3 32bit..
Since that time I cannot reply to mails, getting a message that Thunderbird cannot add the HTML part to the mail when I press "send"-button. When I ignore this message, Thunderbird will send an empty message.
When I disable the avast antivir, then the mails will be sent correctly.
Regards, Arne
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I updated to avast 2015 10.3.2225 and at the same time I updated to Thunderbird 38.2.0 (both German version). OS is windows XP SP3 32bit..
Since that time I cannot reply to mails, getting a message that Thunderbird cannot add the HTML part to the mail when I press "send"-button. When I ignore this message, Thunderbird will send an empty message.
When I disable the avast antivir, then the mails will be sent correctly.
So it's not just me. I reverted to Avast 2015 10.2.2215 after cleaning out Avast 2015 10.3.2225 with Avastclear.exe and all is well. I think that I might have needed to repair some of the Thunderbird folders.
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To any other XP users having problems with 2225 reverting back to 2215 is the way to go for now. Make sure you set 2215 updates to manual and don't use the update in the 4 squares in the Overview section. If anyone else has a freezing problem could they please try accessing Windows Media Player before they try uninstalling 2225. I've read that blocking WMP access to the internet causes the XP operating system to freeze and I suspect it could be Avast indirectly blocking WMP's internet access that's causing the problem rather than Avast being the direct problem.
3 weeks without a solution is unimpressive. I'd hate to think Avast takes 3 weeks to deal with viruses.
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After upgrade Avast PRO from 10.2.2018 to 10.3.2225 I was unable to run Office 2013 (O365) apps. Sometimes it run after 4 or 5 times attempts, sometimes not. I switched back to 2018 version using this link: http://public.avast.com/~havel/2218/avast_pro_antivirus_setup.exe and everything is OK.
I wrote more here: https://forum.avast.com/index.php?topic=175316.0 (in Czech)
Edit: same behavior noticed also other users: https://forum.avast.com/index.php?topic=175144.0
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Even an Avast clean with avastclear.exe in Safe Mode reboot did not help.
Any suggestions ?
Submit a ticket: https://support.avast.com/Tickets/Submit
Ticket submitted, View Ticket:#MCN-504-92599 but still no reaction !!!!
see https://support.avast.com/Tickets/Ticket/View/5451824/false/0
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Even an Avast clean with avastclear.exe in Safe Mode reboot did not help.
Any suggestions ?
Submit a ticket: https://support.avast.com/Tickets/Submit
Ticket submitted, View Ticket:#MCN-504-92599 but still no reaction !!!!
see https://support.avast.com/Tickets/Ticket/View/5451824/false/0
It will take 7-10 days for avast to answer. It is important to not submit another ticket in the meantime as that will push your ticket back to the end of the line, so please be patient.
If there is no answer after the waiting period is over, let us know and someone here will bring it to the attention of the avast team.
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What is hardware assisted virtualization? According to Task manager my computer isn't capable of virtualization.. Did avast recently change the NG to work on computers that don't support virtualization or something or what does this relate to exactly?
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RE: AVAST 2015 R3 SP1 (2015.10.3.2225)
This is the problem when you don't visit the forum very often. I'm confused about latest version. I recently got an update to the FREE version probably earlyish August and I swear that version number went something like ..10.3.0888 or ..10.3.088 or 10.3.888 additionally from “ABOUT” Avast, there was a notation immediately following version number... "In Memory of " apparently an employee has passed. In any event, this update was in August this month. I discovered that the version prevented chkdsk from running in Windows 7 SP1. Error about cannot access....blah blah because of recent software installation...blah blah. The second I uninstalled Avast, chkdsk worked fine. So I decided to go back to March release 2015.10.2.2215 --- no problem with chkdsk in Windows 7. Not sure if newer Avast was to blame for this next thing. But NTFS file structure was corrupted and probably had been since August 13 about the time I updated to latest Avast Free. All is well now. Guess I'll stay put with 2015.10.2.2215 until I figure out what's going on. Thanks.
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instalei o Avast Pro no Meu LapTop, mas quando actualizei para avast Pro 2015 ele nao corre e esta dando o erro(The instruction at 0x7734a22a referenced memory at 0x00000050.The memory could not be read) o que devo fazer
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Please post English here, else use the forum section for your language.
-> https://forum.avast.com/index.php?board=21.0
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Since installing version 2015.10.3.2225 few days ago I have experienced several times of freezing of the OS while browsing with Firefox.
The computer suddenly stops responding, the screen is frozen and the only option is to shut it down pressing continuously the power button.
OS - Windows XP SP3, browser - Mozilla Firefox 39.0.3.
I've been experiencing similar problems, but I'm not using avast! at the moment. Everything just freezes, but the music in musicBee just keeps on playing like nothing happened. Only way to fix it is system reset. Really weird behavior...
I've had exactly the same behavior with Windows 7, 8 and 8.1 and then it just fixed itself for no reason. And now I'm experiencing it with Win 10 again...
I also had to give up on avast! and use another product. After upgrading to Windows 10 and getting 2015.10.3.2225 I get random freezes and crashes on the whole Windows 10 UI (explorer.exe). Rebooting multiple times didn't help, uninstalling and reinstalling didn't help. I even tried using another AV for like a week or so and than uninstall and get back to avast! to see if they fixed it through a minor update, and nope!! I tried some of the advanced options to disable DeepScreen's hardware virtualization and other stuff... this seemed to kind of make things better but the system was still unresponsive and "crashy".
I've given up on avast! at least until a new version is announced. Then, I may try it again to see if the problem is fixed.
Is there anyone else with similar problems?
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Hello.
After i install Avast Antivirus Free 10.3.2225, my Office 365 Home & Business programs can started only every third times.
Error code what i get is: 0xc0000005
While Avast use of shelters is stopped permanently, the same problem exists.
Reinstalling Microsoft Office does not help or change the situation.
BUT, if i uninstall Avast Antivirus Free 10.3.2225, problem solved.
I clean registry and install it back and BOOM, problem come back.
Solution 1: Change your antivirus software to something else or
Solution 2: Install an older version of Avast Antivirus and wait for the developers of solutions.
Problem tested and solved with 2 x Fujitsu Siemens desktop with Windows 7 Home Premium 64-bit Sp1 operating system ( clean install ).
Office is Microsoft Office 365 Small Business Premium latest version 15.0.4745.1002.
Avast, Operating system and Office is up to date.
Is anyone better solution?
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Even an Avast clean with avastclear.exe in Safe Mode reboot did not help.
Any suggestions ?
Submit a ticket: https://support.avast.com/Tickets/Submit
Ticket submitted, View Ticket:#MCN-504-92599 but still no reaction !!!!
see https://support.avast.com/Tickets/Ticket/View/5451824/false/0
It will take 7-10 days for avast to answer. It is important to not submit another ticket in the meantime as that will push your ticket back to the end of the line, so please be patient.
If there is no answer after the waiting period is over, let us know and someone here will bring it to the attention of the avast team.
Via the ticket we found the cause of these severe problem.
The cause is a collision between Avast 10.3.2225 and HitmanPro Alert 3.0.48.196.
It happens only (for me) in VISTA.
Now the solution.
Are there users running with these security combination ?
Avast PLEASE go in communication with Erik and Mark Loman!!!!!
http://www.wilderssecurity.com/threads/hitmanpro-alert-support-and-discussion-thread.324841/page-265
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Via the ticket we found the cause of these severe problem.
The cause is a collision between Avast 10.3.2225 and HitmanPro Alert 3.0.48.196.
Thanks for the info, good to know.
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I had major problems with this update and after feedback from Forum and individual assistance from a service ticket, I had to revert back to x.2218. With so many people having issues with x.2225 I wonder if there will soon be a new version that addresses these?
Thanks!
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:) It does help to see that I'm not the only one suffering troubles with latest version 10.3.2225. Besides other anomalies, 10.3.2225 simply does not permit 'chkdsk' to run properly on my Windows 7 SP1. For the time being, “10.2.2215” is working undisturbed and unhindered toward the fulfillment of its promise to protect me from the mean cruel world out there. I can be patient.
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I had major problems with this update and after feedback from Forum and individual assistance from a service ticket, I had to revert back to x.2218. With so many people having issues with x.2225 I wonder if there will soon be a new version that addresses these?
Thanks!
There is new beta at https://forum.avast.com/index.php?topic=175753.0
With the following changes:
Changes
- Better server selection list in SecureLine
- Fixed: Cleanup to stucked on 99%
- Fixed: Problems with HTTPS certificates in Firefox after upgrade to Windows 10
- Fixed: Firewall not started after upgrade to Windows 10
- Fixed: Cleanup to report leftover files, when software was just updated and not uninstalled (e.g. Skype, Java)
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:) It does help to see that I'm not the only one suffering troubles with latest version 10.3.2225. Besides other anomalies, 10.3.2225 simply does not permit 'chkdsk' to run properly on my Windows 7 SP1. For the time being, “10.2.2215” is working undisturbed and unhindered toward the fulfillment of its promise to protect me from the mean cruel world out there. I can be patient.
You are not the only one. And I would say, really far from this !
Since Avast 10.3.2225 release I've been experiencing many freezes-crash. First with Firefox, and then with Chrome. While browsing, for example, being listening to a youtube video and opening/closing other webpages/tabs, then suddenly the computer freezes.
The only thing I have to do when this happends is to hard reboot, manualy, no other choices.
I'm running a rock-solid Vista64 SP2, 3Ghz/8Go RAM. I've never experienced a single freeze before installing Avast 10.3.2225.
My question is gonna be pretty simple: When Avast will officially communicate about this big problem ?
Or at least, will Avast be offering to users an official link to download the Avast 10.2.2215 version to avoid this problem ?
And what about this CHKDSK issue in Windows 7 ? Is Vista SP2 corrupted as well ?
By now, we are still in the same position, we users (free version or not), maybe we would deserve, at the very least, some official informations about this issue which is touching users all over Europe and Japan. Don't you think ?
Peace.
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Or at least, will Avast be offering to users an official link to download the Avast 10.2.2215 version to avoid this problem ?
See: Reply #48 & #54
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I am also having problems with Avast Free 10.3.2225 update clashing with Microsoft Office 2003.
The mouse right click menu now no longer works in Outlook, I haven't noticed if I am also suffering from some of the other mentioned issues.
I confirmed the problem is definitely with Avast Free 10.3.2225 update, because I restored the PC to before this Avast update then Office 2003 was OK again, but as soon as the Avast update 10.3.2225 was re-installed the problem came back.
I am using Windows 7 SP1 and Microsoft Firewall. What is the solution to get Office working normally again?
Try the latest beta version just released:
https://forum.avast.com/index.php?topic=175753.0 (https://forum.avast.com/index.php?topic=175753.0)
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[quote There is new beta at https://forum.avast.com/index.php?topic=175753.0
With the following changes:
Changes
- Better server selection list in SecureLine
- Fixed: Cleanup to stucked on 99%
- Fixed: Problems with HTTPS certificates in Firefox after upgrade to Windows 10
- Fixed: Firewall not started after upgrade to Windows 10
- Fixed: Cleanup to report leftover files, when software was just updated and not uninstalled (e.g. Skype, Java)
[/quote]
Glad to see progress is being made to fix x.2225, but the changes listed here don't seem to apply to my problems. Hoping a true, complete fix will be available soon. Thanks!
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[quote There is new beta at https://forum.avast.com/index.php?topic=175753.0 (https://forum.avast.com/index.php?topic=175753.0)
With the following changes:
Changes
- Better server selection list in SecureLine
- Fixed: Cleanup to stucked on 99%
- Fixed: Problems with HTTPS certificates in Firefox after upgrade to Windows 10
- Fixed: Firewall not started after upgrade to Windows 10
- Fixed: Cleanup to report leftover files, when software was just updated and not uninstalled (e.g. Skype, Java)
Glad to see progress is being made to fix x.2225, but the changes listed here don't seem to apply to my problems. Hoping a true, complete fix will be available soon. Thanks!
We already know this is only a partial list since there are other fixes that have been made and are working. (Office 2013 problem is one of those.)
If you have an old problem, it's worth trying the beta to see if your problem has been addressed. :)
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[quote We already know this is only a partial list since there are other fixes that have been made and are working. (Office 2013 problem is one of those.)
If you have an old problem, it's worth trying the beta to see if your problem has been addressed
/quote]
Thanks, Bob3160. I think I'll wait as I'm not comfortable working with beta versions.
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Via the ticket we found the cause of these severe problem.
The cause is a collision between Avast 10.3.2225 and HitmanPro Alert 3.0.48.196.
Thanks for the info, good to know.
I got this answer in the ticket:
We do not recommend you to use more than one security application on one computer. This can cause a lot of conflict.
You should uninstall HitmanPro.
.........
Miroslav Jenšík
Technical Support Engineer
AVAST Software s.r.o.
Where is the service we got in the future from Avast when we had severe problems.
As we see in this forum how many problems there are still in Avast 10.3.2225, I expect this is also a bug in Avast.
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Via the ticket we found the cause of these severe problem.
The cause is a collision between Avast 10.3.2225 and HitmanPro Alert 3.0.48.196.
Thanks for the info, good to know.
I got this answer in the ticket:
We do not recommend you to use more than one security application on one computer. This can cause a lot of conflict.
You should uninstall HitmanPro.
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Miroslav Jenšík
Technical Support Engineer
AVAST Software s.r.o.
Where is the service we got in the future from Avast when we had severe problems.
As we see in this forum how many problems there are still in Avast 10.3.2225, I expect this is also a bug in Avast.
No it's a conflict with HitmanPro. Remove it and your problem will most likely be gone.
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Via the ticket we found the cause of these severe problem.
The cause is a collision between Avast 10.3.2225 and HitmanPro Alert 3.0.48.196.
Thanks for the info, good to know.
I got this answer in the ticket:
We do not recommend you to use more than one security application on one computer. This can cause a lot of conflict.
You should uninstall HitmanPro.
.........
Miroslav Jenšík
Technical Support Engineer
AVAST Software s.r.o.
Where is the service we got in the future from Avast when we had severe problems.
As we see in this forum how many problems there are still in Avast 10.3.2225, I expect this is also a bug in Avast.
No it's a conflict with HitmanPro. Remove it and your problem will most likely be gone.
My problem with Avast 10.3.2225 was gone after uninstall of HitmanPro Alert and now it's a conflict with HitmanPro.
But I did not remove HitmanPro and my Vista in still happy with 10.3.2225.
Can you explain this something more.
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There is no difference the low level drivers have probably changed in Avast
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I am also having problems with Avast Free 10.3.2225 update clashing with Microsoft Office 2003.
The mouse right click menu now no longer works in Outlook, I haven't noticed if I am also suffering from some of the other mentioned issues.
I confirmed the problem is definitely with Avast Free 10.3.2225 update, because I restored the PC to before this Avast update then Office 2003 was OK again, but as soon as the Avast update 10.3.2225 was re-installed the problem came back.
I am using Windows 7 SP1 and Microsoft Firewall. What is the solution to get Office working normally again?
The same probelm as on my machine!
My configuration is only a little bit different: Windows XP SP3 - Outlook 2002 - The effect, respectively the bug is the same: The mouse right click menu now no longer works in Outlook!! Additionally I have no more access to the Outlook 2002 address book.
Since many years I've used avast. But since yesterday no more longer. In all this years there were similar huge bugs. But the most bugs were gone with a new release.
In principle I want use avast furthermore. The avast advantage is that ist works more or less good in combination of an old Pentium Mobile with only 2000 Ghz and only 1GB RAM. In contrast the Avira is nearly not usable with my old machine (Avira takes appox. 400-500 MB of my 1GB RAM - that's frenzy and crazy! - Avast makes the same job for the half of the ressources)
Please, does anyone know what is to do now? I only want to use my Outook 2002 on a proper way again. Does there exist a new release or a new patch to solve this issue?
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Please, does anyone know what is to do now? I only want to use my Outook 2002 on a proper way again. Does there exist a new release or a new patch to solve this issue?
You can try the latest beta: https://forum.avast.com/index.php?topic=175753.0
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Please, does anyone know what is to do now? I only want to use my Outook 2002 on a proper way again. Does there exist a new release or a new patch to solve this issue?
You can try the latest beta: https://forum.avast.com/index.php?topic=175753.0
Thank you for your fast response!
But first one question: Do you think this beta is safe? (safe for my 12 years properly working XP)
I've read in this thread about many frozen Windows Systems. I would prefer to avoid such experiences.
Has anyone tried to install this beta, and solved it problems like I have mentioned above?
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But first one question: Do you think this beta is safe? (safe for my 12 years properly working XP)
It works well on my XP here. If you want to test it is up to you.
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Hi in beta this should be solved and we also work for small update for non-beta versions fixing this issue. It should be released in few days.
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Hi in beta this should be solved and we also work for small update for non-beta versions fixing this issue. It should be released in few days.
so glad that an update for x.2225 will be available soon. I sure hope that it works in correcting the problems I (and others) encountered with the first release :)
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Now I've installed the BETA 10.4.2227 - "in memory of Jan Koubek". And everything works fine! I'm happy again.
In Outlook 2002 the right click menus are available again, and also the access to the internal Outlook 2002 address book is recovered!
After many years of using avast, now is the time to give thanks for the avast-team for providing a fast and lean antivirus programm.
In the last years I've tried many different AV (Norton, Comodo, Avira), but Avast is the only one which works with an efficient usage of Memory and CPU.
To compare: Avira needs approx. 600 MB Memory, and each call of a website produces a high CPU usage. In my case, I work with an old 2000 Ghz Pentium Mobile Processor, with 1GB RAM, this is not practicable and usable. Imagine, the Windows XP itself needs about 230 MB RAM, now a AV like Avira takes further 600 MB Memory - this remains only 170 MB Memory for executing of programms. That's absurd.
On the other side, avast need only approx. 90 MB Memory, and it doesn't retard and strain the CPU very much. I hope this efficient usage of Memory and CPU will be persist in the next years.
Sadly, I've to say avast has produced in the past years from time to time some huge bugs. To be fair, the others (e.g. Norton) do the same. Especially, the avast automatic programm updates of some past releases caused serious Windows XP problems from time to time.
For instance, since a few years it's no more possible to disable the avast addin inside the Outlook 2002 for test purposes in an emergency, because there is no more avast entry in the Outlook-addin area.
Maybe my post should be better stored in the Beta Release section?
Finally, I want to ask if I have to deinstall the Beta Release, if I want to use the next regular avast version? Or could I receive the next regular avast version about the automatic programm update function of my current beta release?
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Finally, I want to ask if I have to deinstall the Beta Release, if I want to use the next regular avast version? Or could I receive the next regular avast version about the automatic programm update function of my current beta release?
The beta version will update to the final when it's ready.
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Thanks for your fast response.
Sorry, but in this circumstance I don't understand this both statements:
The beta version will update to the final when it's ready.
If you simply update from the beta to the full version, you'll receive the next beta once it's released. :)
https://forum.avast.com/index.php?topic=175753.msg1247748#msg1247748
Isn't it a contradiction?
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Thanks for your fast response.
Sorry, but in this circumstance I don't understand this both statements:
The beta version will update to the final when it's ready.
If you simply update from the beta to the full version, you'll receive the next beta once it's released. :)
https://forum.avast.com/index.php?topic=175753.msg1247748#msg1247748
Isn't it a contradiction?
Both are true, you can update your beta to final, but still you're in the beta stream.
This means, when new beta is released, your final version will be updated to the latest beta.
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Hi in beta this should be solved and we also work for small update for non-beta versions fixing this issue. It should be released in few days.
so glad that an update for x.2225 will be available soon. I sure hope that it works in correcting the problems I (and others) encountered with the first release :)
A few questions about the update:
What # will the update have? I don't want to install x.2225 and go back to square one with problems. (I had to revert back to x.2218). Will I need to install x.2225 and then the update to that or will installing the update work by itself? And, when do you think the update will be released.
Thanks so much!
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Hi in beta this should be solved and we also work for small update for non-beta versions fixing this issue. It should be released in few days.
so glad that an update for x.2225 will be available soon. I sure hope that it works in correcting the problems I (and others) encountered with the first release :)
A few questions about the update:
What # will the update have? I don't want to install x.2225 and go back to square one with problems. (I had to revert back to x.2218). Will I need to install x.2225 and then the update to that or will installing the update work by itself? And, when do you think the update will be released.
Thanks so much!
Monitor the latest beta topic, https://forum.avast.com/index.php?topic=176033.0 (https://forum.avast.com/index.php?topic=176033.0), though there is no detailed info on what it fixes/introduces yet.
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[quote
Monitor the latest beta topic, https://forum.avast.com/index.php?topic=176033.0 (https://forum.avast.com/index.php?topic=176033.0), though there is no detailed info on what it fixes/introduces yet.
[/quote]
Thanks! I've asked my question there as well as marked the topic to notify me.
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Pardon my ignorance, BIG thanks to all those who have already provided so much useful information, but...
What is the advantage of installing the Beta vs staying with an already working 2218?
I've read here that some (maybe all) of the Win XP problems associated with updates 2223 and above appear fixed in the Beta, but they weren't broken in 2218.
I always heard that "IF it ain't broke, don't fix it", so what's to gain in going the Beta route? Why not stay with 2218, and wait for a fixed/fully functioning release with new benefits.
Thanks for listening.
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Pardon my ignorance, BIG thanks to all those who have already provided so much useful information, but...
What is the advantage of installing the Beta vs staying with an already working 2218?
I've read here that some (maybe all) of the Win XP problems associated with updates 2223 and above appear fixed in the Beta, but they weren't broken in 2218.
I always heard that "IF it ain't broke, don't fix it", so what's to gain in going the Beta route? Why not stay with 2218, and wait for a fixed/fully functioning release with new benefits.
Thanks for listening.
The reason it wasn't broken in 2218, is because XP couldn't use the newly added scanning of HTTP sites.
So it isn't a case of if it isn't broken, the introduction of the new feature in 10.3.2225 that caused some XP systems problems, mainly those with XP SP2. It is that issue which the beta builds are trying to address.
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Ahhhhh
Thanks. Now I understand.
Hopefully the problems generated in 2223 and up that ALSO affected SP3 like lost r-click on Outlook, etc will be resolved, as well.
I'll keep "listening"/(hopefully) learning.
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Ahhhhh
Thanks. Now I understand.
Hopefully the problems generated in 2223 and up that ALSO affected SP3 like lost r-click on Outlook, etc will be resolved, as well.
I'll keep "listening"/(hopefully) learning.
You're welcome and yes it has also effected XP SP3 systems and some on win7 also. I believe that the issue of right click in Outlook is being addressed in later beta builds.
Avast! have now acknowledged the problems in displaying images in some sites, in another topic and are now working on it.
Hi,
thanks for reporting, we are working on a fix.
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I'm making my annual check into avast updates. At this point see no reason to change. 2014.9.0.2021 (June 2014) is still working on this XP SP3 box. The only reason I might update is if the GUI has improved. I find it very difficult to negotiate and find anything. Too many complicated "features", 95%+ of which I don't want anyway. For example I had to spend almost an hour to figure out where the exclusions and virus chest are located then make suitable entries. Fortunately I don't have to do that very often, once a year is plenty.
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I'm making my annual check into avast updates. At this point see no reason to change. 2014.9.0.2021 (June 2014) is still working on this XP SP3 box. The only reason I might update is if the GUI has improved. I find it very difficult to negotiate and find anything. Too many complicated "features", 95%+ of which I don't want anyway. For example I had to spend almost an hour to figure out where the exclusions and virus chest are located then make suitable entries. Fortunately I don't have to do that very often, once a year is plenty.
There is a very easy way to reach the virus chest. :)
https://www.youtube.com/watch?v=Ox8LU6GOlok (https://www.youtube.com/watch?v=Ox8LU6GOlok)
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Yes, that helps. Thanks.
I wish it also allowed a simple shortcut to exclusions which are too complicated anyway. I've found them at two different locations.
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Yes, that helps. Thanks.
I wish it also allowed a simple shortcut to exclusions which are too complicated anyway. I've found them at two different locations.
I don't have any exclusions. :)