FIRST >>>>
(https://sites.google.com/site/cannedfixes/farbar-recovery-scan-tool/FRST.gif) Fix with Farbar Recovery Scan Tool(https://sites.google.com/site/cannedfixes/home/hosted-images-formatting/icon_exclaim.gif) This fix was created for this user for use on that particular machine. (https://sites.google.com/site/cannedfixes/home/hosted-images-formatting/icon_exclaim.gif)
(https://sites.google.com/site/cannedfixes/home/hosted-images-formatting/icon_exclaim.gif) Running it on another one may cause damage and render the system unstable. (https://sites.google.com/site/cannedfixes/home/hosted-images-formatting/icon_exclaim.gif)
Download attached fixlist.txt file and save it to the Desktop:
Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!
- Right-click on (https://sites.google.com/site/cannedfixes/farbar-recovery-scan-tool/FRST.gif) icon and select (https://sites.google.com/site/cannedfixes/home/hosted-images-tools/RunAsAdmin.jpg) Run as Administrator to start the tool.
(XP users click run after receipt of Windows Security Warning - Open File). - Press the Fix button just once and wait.
- If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
- When finished FRST will generate a log on the Desktop, called Fixlog.txt.
Please attach it to your reply.
SECOND >>>>
AdwCleaner by Xplode
Download AdwCleaner from here (http://www.bleepingcomputer.com/download/adwcleaner/) or from here (https://toolslib.net/downloads/viewdownload/1-adwcleaner/). Save the file to the desktop.
NOTE: If you are using IE 8 or above you may get a warning that stops the program from downloading. Just click on the warning and allow the download to complete.
Close all open windows and browsers.
- Vista/7/8 users: Right click the AdwCleaner icon on the desktop, click Run as administrator and accept the UAC prompt to run AdwCleaner.
You will see the following console:
(http://i1351.photobucket.com/albums/p785/dbreeze2/Scanners%20screens/AdwCleaner_v4111_zpsn56hzjza.png) - Click the Scan button and wait for the scan to finish.
- After the Scan has finished the window may or may not show what it found and above, in the progress bar, you will see: Waiting for action. Please uncheck elements you don't want to remove.
- Click the Clean button.
- Everything checked will be deleted.
- When the program has finished cleaning a report appears.
- Once done it will ask to reboot, allow this
(http://1.bp.blogspot.com/-vitKqfMQS4o/UEDylIQ7HJI/AAAAAAAABLc/Hx-IwqKoaxg/s1600/adwcleaner_delete_restart.jpg)
- On reboot a log will be produced; please attach that in your next reply. This report is also saved to C:\AdwCleaner\AdwCleaner[S0].txt
Optional:
NOTE: If you see AVG Secure Search being targeted for deletion, Here's Why (http://www.im-infected.com/hijacker/isearch-avg-comsearch-hijacker.html) and Here (http://nojesusnopeas.blogspot.com/2012/08/sorry-but-avg-secure-search-is-malware.html). You can always Reinstall (http://www.avg.com/us-en/secure-search) it.