Avast WEBforum

Other => Viruses and worms => Topic started by: REDACTED on August 02, 2015, 08:51:53 AM

Title: all pictures converted to .aaa files
Post by: REDACTED on August 02, 2015, 08:51:53 AM

I have my friend's laptop here,which was highly infected..i installed avira and removed many viruses ,can't install avast.. i may sanitize the system successfully,i can see video files.. but the problem is with the image files..many of them are now converted to AAA files.. how to recover them???

Title: Re: all pictures converted to .aaa files
Post by: Asyn on August 02, 2015, 09:11:38 AM

Attach your basic diagnostic logs. (MBAM, FRST and aswMBR)
Instructions: https://forum.avast.com/index.php?topic=53253.0

Title: Re: all pictures converted to .aaa files
Post by: REDACTED on August 02, 2015, 10:11:35 AM

boot time scan running with quickheal.. getting back with the logs..

Title: Re: all pictures converted to .aaa files
Post by: essexboy on August 02, 2015, 11:55:28 AM

Sounds like ransome ware, he has lost the pictures unless he has a backup

Title: Re: all pictures converted to .aaa files
Post by: REDACTED on August 02, 2015, 03:40:18 PM

yeah! many files are corrupted,but there was no screen asking for ransom!  i have attached the logs ..btw!