Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: REDACTED on August 03, 2015, 02:36:43 AM

Title: Inquiry
Post by: REDACTED on August 03, 2015, 02:36:43 AM

Hello Team Avast,

I just already did purchase the avast premier, then perform the full system scan, after which it also performed the boot scan, after that i cannot open my computer already, the system does not load anymore, i think it corrupted some of the files in my computer. I just want to ask if i will reformat the computer will you still replace the activation code that I just purchase last July 31, 2015. thanks i need your reply asap, because i cannot already work.. thank you

Title: Re: Inquiry
Post by: DavidR on August 03, 2015, 05:21:02 PM

You can use the Resend avast License http://www.avast.com/resend-license-paid.php (http://www.avast.com/resend-license-paid.php), you will need to enter the email that you used when purchasing the license, e.g. the one that the original email with the link was sent.

If you still have the license that you received when you purchased, if you can find it, save it to a USB stick, etc. and you can use that, otherwise the above is fine.