Avast WEBforum
Consumer Products => Avast Mobile Security => Avast Mobile Security for Android => Topic started by: Cast on August 08, 2015, 02:20:31 AM
-
Can no longer find AMS, was it removed intentionally?
-
Confirmed. Very strange... :-\
-
I was only alerted because someone had posted on the G+ avast beta feed.
-
Yep, Avast Mobile Security is missing from Google Play Store :(
-
Avast mobile security disappeared like a ghost from Google Play Store. What about the monthly payments? Will they keep charging us every month with out giving the service because the contract says it will be renewed automatically every month and to cancel it visit the Google store app. There is no app there! How to cancel it?
-
Yep, Avast Mobile Security is missing from Google Play Store :(
What about the monthly subscriptions? How to cancel it now?
-
Hi Sandeep700 :)
We ( forum members like you, and no Avast Employees ) have no clue what happened.
As soon as we have reaction from Avast, it will be shared here on the forum as well.
Greetz, Red.
-
Before reading in this forum last night I Submitted an enquiry with Avast when trying to re-install Avast Premium Mobile Security back onto my phone. One can only hope Avast resolves this issue soon.
-
Before reading in this forum last night I Submitted an enquiry with Avast when trying to re-install Avast Premium Mobile Security back onto my phone. One can only hope Avast resolves this issue soon.
That's what backups are for :) if you have one, just click on the .apk file to reinstall.
I hope Avast pulled it temporarily and not google by some goofy new policy against protections, as they did with Adaway and others.
-
Hi all,
I think I might have a clue as to what happened,or why that is. I have been monitoring my battery usage over night for some time,and almost always look at running apps first thing in the morning. The processes and services that run under Avast mobile are usually two processes, but on other occasions,there were three other's. Seems Avast was co-opting Google play services,and I'm not tlking about the vending service. I usually have three Google play processes that run separately,and Avast was hijacking two processes I think to help control things when the phone was in sleep mode. Either that,or the new service that Avast is running as a monitor of anonamized usage of apps is in conflict with Google's policy. But I really think that it is the co-opting play services, because Google has a strick policy about any app interfering with any other apps. Same reason why Adblock plus,and Adgaurd were pulled from playstore,was because they interfered with the ad SDKs in other apps,by blocking them. So,I'm sure this will be a very brief absence. :(
-
Thanks for being concerned about Avast Mobile Security. I'm sorry that you were left in the dark about this and had to speculate about what's happening.
Mobile team members were notified on Saturday that there were some issues with AMS and Avast Cleanup that needed to be addressed, and it took a little while for them to coordinate since it was the weekend and some folks are on vacation. At this time, we don't have any other details except that they assured us that they are working now and hope to have it restored very soon.
I'll update you as we hear more.
-
Dear Deborah S,
Thanks for your kind response. It is a small issue that became huge and caused panic among Avast lovers just because of the communication gap between Avast and its users. I am using Avast Antivirus for years now from the time it used to have that "blue revolving ball" as its logo and I was very disappointed when I saw your product just disappeared from the market. Anyway please inform your customers next time. Thank you.
-
Ok so where can we download an .apk file from so we can side load avast?
-
Ok so where can we download an .apk file from so we can side load avast?
Here: http://avast-mobile-security.en.uptodown.com/android/download (http://avast-mobile-security.en.uptodown.com/android/download)
-
Not only Avast Mobile Security is vanished from Play store but also Avast Cleanup Utility is gone. I have attached screenshot which shows only available Avast products currently available on Google Play Store. This is weired that even Avast is not responding to this matter in their blog or forum post.
-
Not only Avast Mobile Security is vanished from Play store but also Avast Cleanup Utility is gone. I have attached screenshot which shows only available Avast products currently available on Google Play Store. This is weired that even Avast is not responding to this matter in their blog or forum post.
Someone already did comment about it but we probably won't get more till their work week starts.
-
Ok so where can we download an .apk file from so we can side load avast?
-> http://apps.opera.com/en_us/avast_mobile_security.html
-
I noted Avast Antivirus was missing from Google Play Store a couple of days ago when trying to install it on a new phone. I also noticed that my subscription to the Premium version no longer showed up although My Google Account showed my payment. I contacted Avast to be told they could not find my subscription in their system. I finally called Google yesterday who confirmed the missing App, and the fact I had purchased a subscription to the Premium version; but they had no idea why the App had been pulled from their Store.
Glad to hear Avast appears to know what is going on, but, seriously, why not find a way to advise the membership OR at least Google!
Thank you
-
https://forum.avast.com/index.php?topic=174955.0