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Other => Viruses and worms => Topic started by: REDACTED on August 09, 2015, 01:21:11 PM

Title: Most stubborn Malware/ Adware- TOTAL AD PERFORMANCE (ad-type.google)
Post by: REDACTED on August 09, 2015, 01:21:11 PM
My HP laptops browsers & Android Browsers got infected first . Chrome was badly hit by pop ups on almost every click.
 Any site redirects automatically to the URL starting from ad-type.google.com and then redirecting to Total Ad Performance.com.

I cleaned all extensions from chrome, blocked pop ups, checked all necessary steps to stop these pop us, deleted cache cookies etc. , No useless software or toolbar.

Added Ad Block Plus to Chrome,Scanned with Malware bytes & Avast Security.
As of now i'm a bit relieved as less pop ups are coming but once in 5 min a pop up from Total ad performance comes and avast blocks it as Malware.

But my android Xiaomi Mi3 is badly hit. Chrome ,mozilla , local native Browser ,UC Browser all are getting pop ups at every click.
Finally i decided to factory reset my device (it took guts as i wasted 3 hours in backup and reinstalling)
But still still still even after hard reset  browsers had pop ups.
Please suggest me what to do. Im really scared

Thank you
Sagar
Title: Re: Most stubborn Malware/ Adware- TOTAL AD PERFORMANCE (ad-type.google)
Post by: essexboy on August 09, 2015, 01:33:22 PM
Reset chrome to defaults and see if that works
Title: Re: Most stubborn Malware/ Adware- TOTAL AD PERFORMANCE (ad-type.google)
Post by: Pondus on August 09, 2015, 01:46:55 PM
Quote
But my android Xiaomi Mi3 is badly hit. Chrome ,mozilla , local native Browser ,UC Browser all are getting pop ups at every click.
Please suggest me what to do. Im really scared
Restore to factory default .....  http://lmgtfy.com/?q=Xiaomi+Mi3+factory+restore

Title: Re: Most stubborn Malware/ Adware- TOTAL AD PERFORMANCE (ad-type.google)
Post by: REDACTED on August 09, 2015, 01:47:38 PM
@ESSEXBOY- Done it already. Result was the same.
Title: Re: Most stubborn Malware/ Adware- TOTAL AD PERFORMANCE (ad-type.google)
Post by: REDACTED on August 09, 2015, 01:50:28 PM
Quote
But my android Xiaomi Mi3 is badly hit. Chrome ,mozilla , local native Browser ,UC Browser all are getting pop ups at every click.
Please suggest me what to do. Im really scared
Restore to factory default .....  http://lmgtfy.com/?q=Xiaomi+Mi3+factory+restore

Done it already sir.. Still result was the same
Title: Re: Most stubborn Malware/ Adware- TOTAL AD PERFORMANCE (ad-type.google)
Post by: Pondus on August 09, 2015, 01:56:08 PM
hmmm .... buy WindowsPhone   ;)


Android forum section and sub forums are located here, maybe somone there know

Avast Mobile Products  https://forum.avast.com/index.php?board=66.0

Title: Re: Most stubborn Malware/ Adware- TOTAL AD PERFORMANCE (ad-type.google)
Post by: Omid Farhang on August 09, 2015, 02:01:54 PM
Did you root your phone before getting infected?
Title: Re: Most stubborn Malware/ Adware- TOTAL AD PERFORMANCE (ad-type.google)
Post by: REDACTED on August 09, 2015, 03:19:35 PM
Did you root your phone before getting infected?

No my phone is not rooted.
I had installed windows 7 ultimate (not original ) in my laptop before this problem started.
i had downloaded a multiple drivers online.
Title: Re: Most stubborn Malware/ Adware- TOTAL AD PERFORMANCE (ad-type.google)
Post by: REDACTED on August 10, 2015, 02:04:41 PM
Laptop Avast security blocking pop up as Infection Malware
Title: Re: Most stubborn Malware/ Adware- TOTAL AD PERFORMANCE (ad-type.google)
Post by: Pondus on August 10, 2015, 02:37:30 PM
Laptop Avast security blocking pop up as Infection Malware
what popup .... post screenshot

Title: Re: Most stubborn Malware/ Adware- TOTAL AD PERFORMANCE (ad-type.google)
Post by: REDACTED on August 10, 2015, 09:48:58 PM
Laptop Avast security blocking pop up as Infection Malware
what popup .... post screenshot
Title: Re: Most stubborn Malware/ Adware- TOTAL AD PERFORMANCE (ad-type.google)
Post by: REDACTED on August 10, 2015, 09:55:53 PM
Every time redirects to different ads.
Opens by some URL like dis-

 http://ad-type.google.comhttp://ad-type.google.com/sh.aspx?f=popup-u&h=c8d5ad7d804ba49015d1b83443fbc54d

Then redirects to

http://www.totaladperformance.com/a/display.php?r=425636   


and then comes ads
Title: Re: Most stubborn Malware/ Adware- TOTAL AD PERFORMANCE (ad-type.google)
Post by: REDACTED on August 13, 2015, 04:36:45 PM
I'm facing the same problem .. i've tried everything possible and it's still the same  :( >:(
Title: Re: Most stubborn Malware/ Adware- TOTAL AD PERFORMANCE (ad-type.google)
Post by: essexboy on August 13, 2015, 04:45:52 PM
No help with android but if you run an FRST scan on the windows system I will take a look
Title: Re: Most stubborn Malware/ Adware- TOTAL AD PERFORMANCE (ad-type.google)
Post by: REDACTED on August 13, 2015, 07:37:53 PM
No help with android but if you run an FRST scan on the windows system I will take a look

Thanks for the help sir.
il just scan and upload in a minute.

One new thing i discovered.This pop up virus is now in very android phone and laptop in my house.
My parents also cribbing about Total Ad performance pop ups. We use a common wifi at home.
Title: Re: Most stubborn Malware/ Adware- TOTAL AD PERFORMANCE (ad-type.google)
Post by: REDACTED on August 13, 2015, 07:40:31 PM
Both the files added as an attachment.
Title: Re: Most stubborn Malware/ Adware- TOTAL AD PERFORMANCE (ad-type.google)
Post by: essexboy on August 13, 2015, 08:55:07 PM
Re-install Chrome

Unless you did this yourself, malware has changed your Chrome version into the Development Build. Among other things this allows malware to install any extension it wants. We need to resolve this.

1. If you have bookmarks, let's save them by exporting them - Export Bookmarks (http://support.google.com/chrome/bin/answer.py?hl=en&answer=96816)
2. Then I need you to go Google Sync (https://www.google.com/settings/chrome/sync) and sign into your account
3. Scroll down until you see the "Stop and Clear" button and click on the button. At the prompt click on "Ok"
4. Now we need to uninstall chrome.
Note: When asked about user data or settings you must remove this also so please check the box.
5. Restart the computer and reinstall chrome, You can download The latest version from here - Google Chrome (https://www.google.com/intl/en/chrome/browser/)
6. Import your bookmarks back into Chrome
7. Sign back in to your Chrome browser so that your bookmarks sync with your online account.

THEN

CAUTION :  This fix is only valid for this specific machine, using it on another may break your computer

Open notepad and copy/paste the text in the quotebox below into it:
 
Quote
CreateRestorePoint:
BHO-x32: No Name -> {02478D38-C3F9-4efb-9B51-7695ECA05670} ->  No File
2015-08-04 23:58 - 2015-08-04 23:58 - 00003162 _____ C:\Windows\System32\Tasks\{C0084FC8-7928-41BB-A301-D9E07A30451F}
2015-08-04 23:58 - 2015-08-04 23:58 - 00000000 _____ C:\autoexec.bat
2015-08-04 23:46 - 2015-08-04 23:46 - 00000118 _____ C:\Windows\system32\{A6D608F0-0BDE-491A-97AE-5C4B05D86E01}.bat
2015-08-04 23:44 - 2015-08-04 23:44 - 00000401 _____ C:\Windows\system32\{F33C3B9B-72AF-418A-B3FD-560646F7CDA2}.bat
Reg: reg delete HKLM\SOFTWARE\Policies\Microsoft\Windows\IPSec\Policy\Local /f
Reg: reg add HKLM\SOFTWARE\Policies\Microsoft\Windows\IPSec\Policy\Local /f
Reg: Reg Delete "HKLM\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg" /F
Reg: Reg Add "HKLM\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg" /F
RemoveProxy:
CMD: netsh advfirewall reset
CMD: netsh advfirewall set allprofiles state ON
CMD: ipconfig /flushdns
CMD: netsh winsock reset catalog
CMD: netsh int ip reset c:\resetlog.txt
CMD: ipconfig /release
CMD: ipconfig /renew
CMD: netsh int ipv4 reset
CMD: netsh int ipv6 reset
EmptyTemp:
CMD: bitsadmin /reset /allusers

 
Save this as fixlist.txt, in the same location as FRST.exe
(https://dl.dropboxusercontent.com/u/73555776/FRSTfix.JPG)
Run FRST and press Fix
On completion a log will be generated please post that

FINALLY

Please download AdwCleaner (http://www.bleepingcomputer.com/download/adwcleaner/) by Xplode onto your desktop.
Title: Re: Most stubborn Malware/ Adware- TOTAL AD PERFORMANCE (ad-type.google)
Post by: REDACTED on August 13, 2015, 11:45:52 PM
FixLog.txt
Title: Re: Most stubborn Malware/ Adware- TOTAL AD PERFORMANCE (ad-type.google)
Post by: REDACTED on August 13, 2015, 11:56:22 PM
Adw Cleaner log
Title: Re: Most stubborn Malware/ Adware- TOTAL AD PERFORMANCE (ad-type.google)
Post by: REDACTED on August 14, 2015, 11:56:38 AM
Re-install Chrome

Unless you did this yourself, malware has changed your Chrome version into the Development Build. Among other things this allows malware to install any extension it wants. We need to resolve this.

1. If you have bookmarks, let's save them by exporting them - Export Bookmarks (http://support.google.com/chrome/bin/answer.py?hl=en&answer=96816)
2. Then I need you to go Google Sync (https://www.google.com/settings/chrome/sync) and sign into your account
3. Scroll down until you see the "Stop and Clear" button and click on the button. At the prompt click on "Ok"
4. Now we need to uninstall chrome.
Note: When asked about user data or settings you must remove this also so please check the box.
5. Restart the computer and reinstall chrome, You can download The latest version from here - Google Chrome (https://www.google.com/intl/en/chrome/browser/)
6. Import your bookmarks back into Chrome
7. Sign back in to your Chrome browser so that your bookmarks sync with your online account.

THEN

CAUTION :  This fix is only valid for this specific machine, using it on another may break your computer

Open notepad and copy/paste the text in the quotebox below into it:
 
Quote
CreateRestorePoint:
BHO-x32: No Name -> {02478D38-C3F9-4efb-9B51-7695ECA05670} ->  No File
2015-08-04 23:58 - 2015-08-04 23:58 - 00003162 _____ C:\Windows\System32\Tasks\{C0084FC8-7928-41BB-A301-D9E07A30451F}
2015-08-04 23:58 - 2015-08-04 23:58 - 00000000 _____ C:\autoexec.bat
2015-08-04 23:46 - 2015-08-04 23:46 - 00000118 _____ C:\Windows\system32\{A6D608F0-0BDE-491A-97AE-5C4B05D86E01}.bat
2015-08-04 23:44 - 2015-08-04 23:44 - 00000401 _____ C:\Windows\system32\{F33C3B9B-72AF-418A-B3FD-560646F7CDA2}.bat
Reg: reg delete HKLM\SOFTWARE\Policies\Microsoft\Windows\IPSec\Policy\Local /f
Reg: reg add HKLM\SOFTWARE\Policies\Microsoft\Windows\IPSec\Policy\Local /f
Reg: Reg Delete "HKLM\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg" /F
Reg: Reg Add "HKLM\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg" /F
RemoveProxy:
CMD: netsh advfirewall reset
CMD: netsh advfirewall set allprofiles state ON
CMD: ipconfig /flushdns
CMD: netsh winsock reset catalog
CMD: netsh int ip reset c:\resetlog.txt
CMD: ipconfig /release
CMD: ipconfig /renew
CMD: netsh int ipv4 reset
CMD: netsh int ipv6 reset
EmptyTemp:
CMD: bitsadmin /reset /allusers

 
Save this as fixlist.txt, in the same location as FRST.exe
(https://dl.dropboxusercontent.com/u/73555776/FRSTfix.JPG)
Run FRST and press Fix
On completion a log will be generated please post that

FINALLY

Please download AdwCleaner (http://www.bleepingcomputer.com/download/adwcleaner/) by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Scan.
  • After the scan is complete click on "Clean"
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[cx].txt as well.

Log files added sir
Title: Re: Most stubborn Malware/ Adware- TOTAL AD PERFORMANCE (ad-type.google)
Post by: essexboy on August 14, 2015, 02:46:46 PM
How is the computer now ?
Title: Re: Most stubborn Malware/ Adware- TOTAL AD PERFORMANCE (ad-type.google)
Post by: REDACTED on August 14, 2015, 11:00:13 PM
How is the computer now ?

No pop ups as of now. Lets wait and watch a day.

And sir thanks for your help.
Please provide some kinda support for my Android also. Its struck badly. Cannot open any website other than google, Immediate pop ups on touching the screen.
Title: Re: Most stubborn Malware/ Adware- TOTAL AD PERFORMANCE (ad-type.google)
Post by: essexboy on August 14, 2015, 11:05:12 PM
Unfortunately I know nothing of android

There is an android version of MBAM https://play.google.com/store/apps/details?id=org.malwarebytes.antimalware&hl=en_GB
Title: Re: Most stubborn Malware/ Adware- TOTAL AD PERFORMANCE (ad-type.google)
Post by: REDACTED on August 14, 2015, 11:07:56 PM
i have the app on my phone. I scan it daily but it says no virus threats found.
Title: Re: Most stubborn Malware/ Adware- TOTAL AD PERFORMANCE (ad-type.google)
Post by: REDACTED on August 15, 2015, 12:42:19 AM
How is the computer now ?

AND THE POP UPS ARE BACKKK

:( :(

AD-type Google :(
Title: Re: Most stubborn Malware/ Adware- TOTAL AD PERFORMANCE (ad-type.google)
Post by: essexboy on August 15, 2015, 12:23:14 PM
Are you connecting the phone to the computer \?
Title: Re: Most stubborn Malware/ Adware- TOTAL AD PERFORMANCE (ad-type.google)
Post by: REDACTED on August 15, 2015, 02:22:46 PM
Yes i had to.. had to transfer some important data.
Title: Re: Most stubborn Malware/ Adware- TOTAL AD PERFORMANCE (ad-type.google)
Post by: essexboy on August 15, 2015, 02:39:07 PM
In that case every time you connect it you will transfer the infection..  Did you try MBAM for android ?
Title: Re: Most stubborn Malware/ Adware- TOTAL AD PERFORMANCE (ad-type.google)
Post by: REDACTED on August 15, 2015, 03:50:25 PM
In that case every time you connect it you will transfer the infection..  Did you try MBAM for android ?

Yes i scan it daily.
It says no threats malware found.
I have factory reset my phone still the virus is there.

Title: Re: Most stubborn Malware/ Adware- TOTAL AD PERFORMANCE (ad-type.google)
Post by: essexboy on August 15, 2015, 05:07:35 PM
Do you synch the phone with chrome / google  ?  If so then that is where it is coming from
Title: Re: Most stubborn Malware/ Adware- TOTAL AD PERFORMANCE (ad-type.google)
Post by: REDACTED on August 15, 2015, 11:47:26 PM
Do you synch the phone with chrome / google  ?  If so then that is where it is coming from

Ok. I wont connect my android to my laptop now.
And yes i have synchronized my android chrome to lappy chrome.

But these pop ups is on all d browsers.. Not just chrome
Title: Re: Most stubborn Malware/ Adware- TOTAL AD PERFORMANCE (ad-type.google)
Post by: essexboy on August 16, 2015, 12:02:32 PM
It will need cleaning again then

Please post fresh FRST scans
Title: Re: Most stubborn Malware/ Adware- TOTAL AD PERFORMANCE (ad-type.google)
Post by: REDACTED on August 17, 2015, 09:47:29 AM
Sagar ..I am also having same problem with my nexus 5 and hp laptop... i just bought a iphone 6 and i pad and never connected it to laptop... just in one day through wifi it both of them is infected with this virus... i am really pissed off ... i tried every antivirus and anti malware.. nothing is working on this virus...did you found solution to this problem

Hey Ashish
I am also bery pissed with these pop ups.
No doubt its coming through WIFI.
I had hard reset my android , reset my mtnl modem and router.
Still virus persists. :(:(
Title: Re: Most stubborn Malware/ Adware- TOTAL AD PERFORMANCE (ad-type.google)
Post by: REDACTED on August 17, 2015, 09:51:36 AM
It will need cleaning again then

Please post fresh FRST scans
Title: Re: Most stubborn Malware/ Adware- TOTAL AD PERFORMANCE (ad-type.google)
Post by: essexboy on August 17, 2015, 04:15:12 PM
CAUTION :  This fix is only valid for this specific machine, using it on another may break your computer

Open notepad and copy/paste the text in the quotebox below into it:
 
Quote
CreateRestorePoint:
2015-08-04 23:58 - 2015-08-14 03:04 - 00000000 _____ C:\autoexec.bat
2015-08-14 03:06 - 2015-08-14 03:06 - 00000118 _____ C:\Windows\system32\{A6D608F0-0BDE-491A-97AE-5C4B05D86E01}.bat
Task: {185A17C1-0DDC-4249-A5F2-780994553825} - \{C0084FC8-7928-41BB-A301-D9E07A30451F} -> No File <==== ATTENTION
RemoveProxy:
CMD: netsh advfirewall reset
CMD: netsh advfirewall set allprofiles state ON
CMD: ipconfig /flushdns
CMD: netsh winsock reset catalog
CMD: netsh int ip reset c:\resetlog.txt
CMD: ipconfig /release
CMD: ipconfig /renew
CMD: netsh int ipv4 reset
CMD: netsh int ipv6 reset
EmptyTemp:
CMD: bitsadmin /reset /allusers

 
Save this as fixlist.txt, in the same location as FRST.exe
(https://dl.dropboxusercontent.com/u/73555776/FRSTfix.JPG)
Run FRST and press Fix
On completion a log will be generated please post that

THEN

This is an updated version

Please download AdwCleaner (http://www.bleepingcomputer.com/download/adwcleaner/) by Xplode onto your desktop.
Title: Re: Most stubborn Malware/ Adware- TOTAL AD PERFORMANCE (ad-type.google)
Post by: essexboy on August 18, 2015, 03:53:25 PM
Is this relevant

Quote
Sagar--- This is the Solution..Call up your internet provider and ask them to change your DNS server setting... mine is airtel and they put me into some wrong dns server...the call center lady quickly realized that when i told her my problem...she  rebooted my server setting from back end... and now its resolved (hope so)... recently i changed my airtel plan and may be because of that some one put me on wrong dns id which is not meant for consumers..Hope this will help.

Regards
Ashish
Title: Re: Most stubborn Malware/ Adware- TOTAL AD PERFORMANCE (ad-type.google)
Post by: REDACTED on August 19, 2015, 03:01:16 PM
Guys if u see your problem persist when you are connected with a particular WiFi... try this with 3g connection or your mobile service provider connection you won't face this pop up ... mine is working fine now ... the problem got rectified when my airtel guys changed the DNS server of my WiFi

My pop ups even coming on 3G data :(