Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: REDACTED on August 11, 2015, 08:24:09 AM

Title: Problem with my profile in this forum
Post by: REDACTED on August 11, 2015, 08:24:09 AM
Some years ago I was a regular participant in this forum.

I now find that my account has, for some years, when I attempt to sign in been displayed only in the Czech language with which, I regret, I am unfamiliar.

May I appeal to the powers that be here to advise me how to get my original account reverted to English?

My account was under the name of "alanrf" and if you want references to vouch for me I would suggest DavidR or Vlk who I last met in San Francisco in 2011.

I have encountered an interesting and repeatable problem with Avast that I wish to raise in the forum.

That is if I can get past the appalling verification method you now use for new posts               
Title: Re: Problem with my profile in this forum
Post by: Pondus on August 11, 2015, 08:26:41 AM
Quote
That is if I can get past the appalling verification method you now use for new posts   
spam protection .... only first 3 posts 

have you tried submiting a ticket to fix your account?   support  https://support.avast.com

Title: Re: Problem with my profile in this forum
Post by: REDACTED on August 11, 2015, 08:45:16 AM
Thanks for your response.  Tried it ... too many screens to go through.  I hope one of the moderators will be willing to bother Vlk to verify me and get it fixed.
Title: Re: Problem with my profile in this forum
Post by: Pondus on August 11, 2015, 08:47:08 AM
Thanks for your response.  Tried it ... too many screens to go through.  I hope one of the moderators will be willing to bother Vlk to verify me and get it fixed.
i will send a PM    ;)

Title: Re: Problem with my profile in this forum
Post by: REDACTED on August 11, 2015, 08:52:27 AM
My sincere thanks for you help.
Title: Re: Problem with my profile in this forum
Post by: Asyn on August 11, 2015, 10:22:35 AM
I now find that my account has, for some years, when I attempt to sign in been displayed only in the Czech language with which, I regret, I am unfamiliar.
Hi Alan,
go to: PROFILE -> Account Settings (Google translate: PROFIL -> Nastavení účtu)
You can change your preferred language there.
Title: Re: Problem with my profile in this forum
Post by: alanrf on August 11, 2015, 01:03:15 PM
Most grateful for the help.
Title: Re: Problem with my profile in this forum
Post by: Asyn on August 11, 2015, 06:46:36 PM
You're welcome.