Avast WEBforum

Consumer Products => Avast Account (my.avast.com) => Topic started by: REDACTED on August 15, 2015, 02:35:29 PM

Title: 3 devices shown & I only have one computer......
Post by: REDACTED on August 15, 2015, 02:35:29 PM

avast account screen indicates 3 devices;  I only have one computer

my last update check from my machine indicates that last update received was 8/15 , indicates all shields on

but on the devices listed at the account website online; "My avast "

1)  last communication  5 days ago - Firewall and DNS shields off

2) last communication  6 days ago - all shields on

3) last communication  1 week  ago - all shields on


How are devices created ? 

Title: Re: 3 devices shown & I only have one computer......
Post by: DavidR on August 15, 2015, 04:34:28 PM

It is created when you link an installation to your my.avast.com account.

If you were to uninstall and reinstall it is possible that it would be considered a 2nd device.

You should be able to delete the devices from your my.avast.com account, that would remove the linkage in your current/only installation and you would have to link it to your my.avast.com account again.

What avast version (latest build 2015 10.3.2225) do you have installed free/pro/Internet Security/Premier ?