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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: REDACTED on August 17, 2015, 12:00:00 AM

Title: Avast Pro Installed but not active
Post by: REDACTED on August 17, 2015, 12:00:00 AM

 I uninstalled a recent upgrade to Win10, reverting back to Win7. In the process, my Avast Pro utility has gone offline if you will. The program remained untouched, everything seems to be intact but if I double click any of the program icons it tells me that it's "side-by-side configuration is incorrect". Is there a way to correct this or do I need to reinstall the program? I looked on my account to see if there was any ability to download the program but nothing could be found.

Thanks

Title: Re: Avast Pro Installed but not active
Post by: Pondus on August 17, 2015, 12:10:39 AM

Try repair....

Controlpanel > Ad / remove programs > avast > uninstall / change > repair option

Title: Re: Avast Pro Installed but not active
Post by: REDACTED on August 17, 2015, 12:24:39 AM

Unfortunately with the Win7 Reinstall it no longer shows up as an installed program in the control panel.

Title: Re: Avast Pro Installed but not active
Post by: Pondus on August 17, 2015, 12:36:17 AM

Then i guess reinstall is only option