Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: ciccio on November 20, 2005, 10:22:19 PM

Title: AAVM have found an error in RPC
Post by: ciccio on November 20, 2005, 10:22:19 PM

someone help me to solve this problem?
My Avast won't start providers for acces protection. I Have done what support suggest me but no solutions i have found.
I have installed various Microsoft UPG package.
TNX

Title: Re: AAVM have found an error in RPC
Post by: DavidR on November 21, 2005, 12:39:14 AM

This is usually associated with having another AV installed or previously installed.

Did you have another AV installed, if so what one?

Title: Re: AAVM have found an error in RPC
Post by: Lisandro on November 21, 2005, 01:15:14 AM

Check how are set your avast! services:
Control Panel > Administrative Tools > Services

I suppose you have to have four avast! services:

C:\Program Files\Alwil Software\Avast4\ashServ.exe (avast! antivirus service)
C:\Program Files\Alwil Software\Avast4\ashUpdSv.exe (avast! Update Service)
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe (avast! Web Scanner service)
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe (avast! e-Mail Scanner service)

The two first of them should be Automatic loaded and the two last Manually loaded.

Generally, RPC error is generally related to other antivirus present (like David posted) or, at least, firewall blocking.
RPC error may also be because of avast! services being stopped as I've said.

Anyway, RPC error is most likely correct by this procedure:
Go to Control Panel > Add/Remove programs > avast! antivirus > Remove
Then choose Repair function in the pop up window (Repair).