Avast WEBforum

Other => General Topics => Topic started by: midnight on August 21, 2015, 02:08:53 PM

Title: Was going to update
Post by: midnight on August 21, 2015, 02:08:53 PM
the latest version of Avast but when I clicked on update program this is what it showed.
Title: Re: Was going to update
Post by: Rednose on August 21, 2015, 02:35:08 PM
Huh v2015.10.3.2218 ?

Somebody has made a mistake here as v2015.10.3.2225 is the latest build.
And I am also surprised by the 20 day free trial, as I thought it was 30 days.

Greetz, Red.
Title: Re: Was going to update
Post by: Charyb-0 on August 21, 2015, 02:42:04 PM
Let me add more to this. Current release history shows = 2015.10.3.2223
Title: Re: Was going to update
Post by: midnight on August 21, 2015, 10:12:54 PM
How can I update to the latest version?
Title: Re: Was going to update
Post by: Charyb-0 on August 22, 2015, 01:19:53 AM
How can I update to the latest version?
Hit the update button. It looks like it is showing the correct version to update to. 10.3.2225
Title: Re: Was going to update
Post by: midnight on August 22, 2015, 01:23:54 AM
I did try to update and even though it shows the correct version to update to 10.3.2225 it shows what's in my screenshot.
Title: Re: Was going to update
Post by: Charyb-0 on August 22, 2015, 01:30:54 AM

I did try to update and even though it shows the correct version to update to 10.3.2225 it shows what's in my screenshot.


So, it is a botched ad that is causing you problems? Have you tried restarting your computer then updating?
Title: Re: Was going to update
Post by: midnight on August 22, 2015, 01:47:40 AM
Yes, I just done that.
Title: Re: Was going to update
Post by: midnight on August 22, 2015, 05:30:49 PM
I tried to update again this morning but once again it showed the same in my screenshot.  I don't want to to do an uninstall, then reinstall.
Title: Re: Was going to update
Post by: DJBone on August 22, 2015, 05:38:53 PM
You could try a repair:
1. Control Panel -> Programs & Features -> Avast
2. Click on 'Repair'.
3. Follow instructions.
4. Reboot.

DJBone
Title: Re: Was going to update
Post by: bob3160 on August 22, 2015, 05:42:05 PM
Have you tried right click on the Avast system tray icon and the select update > Program ???
Title: Re: Was going to update
Post by: midnight on August 23, 2015, 02:08:15 PM
Still can't update to latest version.  Repair didn't help.
Title: Re: Was going to update
Post by: bob3160 on August 23, 2015, 02:34:15 PM
https://forum.avast.com/index.php?topic=175471.msg1245868#msg1245868
Title: Re: Was going to update
Post by: midnight on August 23, 2015, 03:25:13 PM
https://forum.avast.com/index.php?topic=175471.msg1245868#msg1245868

???????????????????????????????
Title: Re: Was going to update
Post by: bob3160 on August 23, 2015, 03:42:24 PM
https://forum.avast.com/index.php?topic=175471.msg1245868#msg1245868 (https://forum.avast.com/index.php?topic=175471.msg1245868#msg1245868)

 ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ?
Have you tried it ??? what message if any are you getting ???
Title: Re: Was going to update
Post by: midnight on August 23, 2015, 03:49:33 PM
I've tried it and I"m not getting any messages.
Title: Re: Was going to update
Post by: bob3160 on August 23, 2015, 03:50:27 PM
I've tried it and I"m not getting any messages.
What are you getting ???
Title: Re: Was going to update
Post by: midnight on August 23, 2015, 03:53:02 PM
I'm only getting what's shown in my screenshot. 
Title: Re: Was going to update
Post by: bob3160 on August 23, 2015, 03:59:38 PM
I'm only getting what's shown in my screenshot.
Not if you tried what I suggested:
(http://www.screencast-o-matic.com/screenshots/u/Lh/1440338286852-73618.png)


(http://www.screencast-o-matic.com/screenshots/u/Lh/1440338331951-90423.png)
Title: Re: Was going to update
Post by: midnight on August 23, 2015, 04:13:23 PM
I've tried that several times but each time I get what's shown in my screenshot.  Never had a problem updating the program before so I don[t know why I can't update the latest program version now.
Title: Re: Was going to update
Post by: bob3160 on August 23, 2015, 04:15:31 PM
I've tried that several times but each time I get what's shown in my screenshot.  Never had a problem updating the program before so I don[t know why I can't update the latest program version now.
I can't see how but if that's the case the only choice is a clean install.
Title: Re: Was going to update
Post by: midnight on August 23, 2015, 06:35:37 PM
I've never done a clean install. 
Title: Re: Was going to update
Post by: essexboy on August 23, 2015, 06:36:40 PM
Download Avast Uninstall Utility (http://www.avast.com/en-gb/uninstall-utility) to your Desktop.
Download the correct version of Avast 
Avast Free (http://files.avast.com/iavs9x/avast_free_antivirus_setup.exe)
Avast Pro (http://files.avast.com/iavs9x/avast_pro_antivirus_setup.exe)
Avast Internet Security (http://files.avast.com/iavs9x/avast_internet_security_setup.exe)
Avast Premier (http://files.avast.com/iavs9x/avast_premier_antivirus_setup.exe)
Disconnect from the net
Uninstall Avast via control panel

----------
Title: Re: Was going to update
Post by: midnight on August 23, 2015, 07:45:42 PM
Went through all that for nothing.  Couldn't find version 10.3.2225, only 2223 so it installed the same version I already had.

Not sure whether or not my Virus Definitions are up to date as I have 150823.0.

I've had so many problems with this new computer.........about ready to throw it in the trash. 
Title: Re: Was going to update
Post by: bob3160 on August 23, 2015, 08:01:23 PM
Went through all that for nothing.  Couldn't find version 10.3.2225, only 2223 so it installed the same version I already had.

Not sure whether or not my Virus Definitions are up to date as I have 150823.0.

I've had so many problems with this new computer.........about ready to throw it in the trash.
The download link was given to you. Why didn't you follow it and download.
Here's what you would have gotten if you followed the download link posted by essexboy:
(http://www.screencast-o-matic.com/screenshots/u/Lh/1440352800563-93677.png)
Title: Re: Was going to update
Post by: midnight on August 23, 2015, 10:04:36 PM
The only thing I didn't do was disconnect from the net and that's because I'm not sure how to do that.
Title: Re: Was going to update
Post by: bob3160 on August 23, 2015, 10:20:07 PM
The only thing I didn't do was disconnect from the net and that's because I'm not sure how to do that.
Sorry but I didn't disconnect from the net either and you can see what I downloaded.
If you ask for help, you also need to follow directions otherwise all the help in the world wouldn't help.
Title: Re: Was going to update
Post by: midnight on August 24, 2015, 03:13:34 AM
I now have the latest version.  :)
Title: Re: Was going to update
Post by: Charyb-0 on August 24, 2015, 03:38:49 AM
I now have the latest version.  :)
What did you do to achieve this?