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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: Markus.Strauss on November 22, 2005, 09:49:20 AM

Title: Windows reports no Virus-Protection
Post by: Markus.Strauss on November 22, 2005, 09:49:20 AM
I have
Avast 4.6 HomeEdition
  Build Nov2005 4.6.731
  Xtreme Toolkit Version 1.9.4.0
  ActiveSkin 4.2.7.3
VPS
  Compilingdate 20.11.2005
  File-Version 0546-6

Since today my Windows XP reports that my Virus-Protection is not available.
In the Windows-Security-Center it reports in the section Virusprotection "not found"

I have german Versions - so i hope i translated everything correct.

mfg
Markus
Title: Re: Windows reports no Virus-Protection
Post by: galooma on November 22, 2005, 10:14:11 AM
can you check your task manager for any of the 5 avast programs?
see pic
Title: Re: Windows reports no Virus-Protection
Post by: Markus.Strauss on November 22, 2005, 10:40:04 AM
They run
Title: Re: Windows reports no Virus-Protection
Post by: galooma on November 22, 2005, 10:44:43 AM
Have a look at this link it may help you  :)
http://forum.avast.com/index.php?topic=7900.msg64069#msg64069
Title: Re: Windows reports no Virus-Protection
Post by: Markus.Strauss on November 22, 2005, 10:49:30 AM
I have the SecurityCenter running
Title: Re: Windows reports no Virus-Protection
Post by: galooma on November 22, 2005, 10:57:20 AM
can you right click blue ball and try to update either program or IAVS?
This sounds wierd
Title: Re: Windows reports no Virus-Protection
Post by: Markus.Strauss on November 22, 2005, 10:59:57 AM
I did this today after i first noticed this -  i had to reboot my machine because of the 4.6.731 Update

the updates now only report the following:

Information über aktuelles Update:
Gesamt-Zeit: 4 s

- Programm: Bereits aktuell
  (aktuelle Version 4.6.731)
- Vps: Bereits aktuell
  (aktuelle Version 0546-6)

Server: www.iavs.cz (217.31.49.244)
Download-Dateien: 3 (0,03 KB)
Download-Zeit: 1 s
Title: Re: Windows reports no Virus-Protection
Post by: galooma on November 22, 2005, 11:14:33 AM
maybe this one will help a little more
http://forum.avast.com/index.php?topic=16141.0
Title: Re: Windows reports no Virus-Protection
Post by: Lisandro on November 22, 2005, 11:52:07 AM
Answers for XP Security Center not detecting anti-virus program could be found here: http://support.microsoft.com/kb/883792 (the link was kindly found by David...).
Title: Re: Windows reports no Virus-Protection
Post by: Markus.Strauss on November 22, 2005, 11:54:30 AM
found this in my Event-Logs

maybe this depends on that.
Title: Re: Windows reports no Virus-Protection
Post by: Markus.Strauss on November 22, 2005, 11:56:00 AM
Did this post simultan to Tech - he had the same idea
thx
Markus
Title: Re: Windows reports no Virus-Protection
Post by: Markus.Strauss on November 22, 2005, 12:17:18 PM
I never dived in so deep into windows - but now i need - so i tried the thing with the gpedit.msc - it will not work - same reason like reported there - Snap in will not work -
tried the
sfc /scannow
realy it needed the cd and copied dll's
the snap in will still not work.

than i looked into the event-log - i saw there the Time32 is not synchronized - thought i remove every error when i am busy with this - that brought me to a MS-Page where i should enter
"net start time32"

i entered that and recogniced - ther is no path set to my C:\Windows\System32 - is this normal?

I think i have to fix some more problems - the red icon was only the startsignal to look what's going wrong.

btw this all started when i installed WinFS Avalon CTP,... and all releated lastweek - have the final-version from the DeveloperStudio2005 running with Framework 2.0 and
this installed 2.0 Beta beside - nothing worked - i removed all 2.0 releated and 2.0 Beta releated - reinstalled the VS2005 and now that all is happening. BTW the SnapIn for the MSSQL-Enterprisemanager is not working anymore.
Title: Re: Windows reports no Virus-Protection
Post by: Markus.Strauss on November 22, 2005, 12:22:31 PM
Path is set in the Panel - i had to enter "PATH" in the Console-window - than it worked - whats the reason therefore?
Title: Re: Windows reports no Virus-Protection
Post by: Lisandro on November 22, 2005, 12:24:46 PM
There is no path set to my C:\Windows\System32 - is this normal?
No. It should be there into System > Advanced > Environment variables > Path

Ops... your system has deep troubles... I can't even guess a solution easily...
Maybe overinstalling Windows.
Title: Re: Windows reports no Virus-Protection
Post by: Markus.Strauss on November 22, 2005, 12:29:13 PM
The time-thing is solved - was:
Dieser aktuelle SNTP-Wert ist: time.windows.com,0x1
now i changed it and mySNTP-Server is my Domain-Server.
This is blocked by myrouter i think - mycomputer is only allowed for webserfing - the Domainserver has mor rights there - and i got the time from the server correkt.
Title: Re: Windows reports no Virus-Protection
Post by: Markus.Strauss on November 22, 2005, 03:40:30 PM
Okay - some of my problems still exist - but the thing with no protection is solved - deinstalled Avast reinstalled it and updated it now it works again.

thx for help to everybody
Title: Re: Windows reports no Virus-Protection
Post by: Lisandro on November 22, 2005, 05:45:16 PM
some of my problems still exist
Which ones?