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Avast Products => Avast Mobile Apps => Topic started by: Mambobuzzz on August 27, 2015, 12:52:28 PM

Title: Avast Mobile keeps on notifying me about applications scan !
Post by: Mambobuzzz on August 27, 2015, 12:52:28 PM
Hi,

many times per day Avast Mobile notifies me about applications scan ! For exemple when I switch from mobile network to wireless network, I become a notification. I become many of those each day. Is this normal ?

I habe this problem on all my Android devices...

Thanks, Mambobuzzz
Title: Re: Avast Mobile keeps on notifying me about applications scan !
Post by: devilrebel117 on August 27, 2015, 05:29:37 PM
I've been getting the same message. "We scanned xxx items Next scan will be in 2 days." I expect next notification should be in 2 days, not 5 minutes. >:(
Title: Re: Avast Mobile keeps on notifying me about applications scan !
Post by: Mambobuzzz on August 31, 2015, 09:07:05 AM
Good to see that I'm not alone... Will this bug be fixed ?
Title: Re: Avast Mobile keeps on notifying me about applications scan !
Post by: dadorsteve on September 07, 2015, 02:01:05 AM
Any updates on this? I've been using Avast on P, Android, etc for years. This constant scan and message is annoying. Howeve, I am happy to have Avast protecting me (just don't keep reminding please)
Title: Re: Avast Mobile keeps on notifying me about applications scan !
Post by: Kaliaila on September 16, 2015, 08:30:26 AM
Same here, I don't care that Avast scanned my a fraction of my apps and found nothing.  I want it to scan all of my phone and only notify me or pop something up when it finds a virus/malware or prevents one from infecting my phone.  I even went in and disabled notifications in the app and it still is popping up!
Title: Re: Avast Mobile keeps on notifying me about applications scan !
Post by: Dewi Kirana on September 18, 2015, 08:21:49 AM
How about using auto scan feature? I mean you choose to scan your app whenever you want to. I think this will be solving your problem with the notif. CMIIW
Title: Re: Avast Mobile keeps on notifying me about applications scan !
Post by: Mambobuzzz on September 28, 2015, 08:58:47 AM
No, i'ts definitely a bug... Notification comes all day long even without any special action from user...
Title: Re: Avast Mobile keeps on notifying me about applications scan !
Post by: Mambobuzzz on October 05, 2015, 05:45:16 PM
New update... Same bug... Is there someone here to hear us ?
Title: Re: Avast Mobile keeps on notifying me about applications scan !
Post by: Tereza V. on October 07, 2015, 10:18:21 PM
Hi everyone, sorry for the delay.

You are right, there has been a bug, which came with the summer version 4.0.7891 and was fixed at the end of August (version 4.0.7894). It has helped majority of users, but we have noticed several cases where not even the latest updates (4.0.7897 and 4.0.7898) had any effect on these "immortal notifications".

If you want to investigate the issue, please contact us on android@avast.com, specifying what type of device, app and android version you have and whether your ROM has been modified in any way.

You can also try a simple trick, which usually helps, at least temporarily - change the language back and forth (for example from English to German and back to English).

The good news is that later this autumn we are going to have a new release, where the notifications are flawless. Thanks for your patience, Tereza from AMS Team
Title: Re: Avast Mobile keeps on notifying me about applications scan !
Post by: Niall6 on December 08, 2015, 10:02:51 PM
So as of October this was supposedly getting fixed. Its not and I still get the ever annoying we scanned... I would like it only to tell me when there is a problem. Not "i did my job and will do it again tomorrow" 20 times a day.
The 'fix' of switching languages from German to English didnt work.
Any other fixes?
Title: Re: Avast Mobile keeps on notifying me about applications scan !
Post by: Filip Havlicek on December 09, 2015, 09:40:42 AM
Hi,

best would be to switch to the new beta version via this link https://play.google.com/apps/testing/com.avast.android.mobilesecurity

Filip
Title: Re: Avast Mobile keeps on notifying me about applications scan !
Post by: Mambobuzzz on December 28, 2015, 11:38:29 AM
Hi,

yes problem is back. Was solved. But is back...
Title: Re: Avast Mobile keeps on notifying me about applications scan !
Post by: Tereza V. on December 28, 2015, 07:25:48 PM
Hi, what version? Have you tried to install the Beta as Filip advised?
The new version (AMS 5.0) has been released (updates gradually - to several thousands users a day), full roll-out is planned for the second half of January. The notifications are fixed there, thanks for your patience.
Title: Re: Avast Mobile keeps on notifying me about applications scan !
Post by: avast363 on January 13, 2016, 04:42:53 PM
I've been getting this all along, for the last several months.  Lately it seems worse.  My version is 4.0.8139.  Is there a newer version that fixes the issue?
Title: Re: Avast Mobile keeps on notifying me about applications scan !
Post by: Asyn on January 14, 2016, 06:29:10 AM
I've been getting this all along, for the last several months.  Lately it seems worse.  My version is 4.0.8139.  Is there a newer version that fixes the issue?
Yes, see Reply #12.